Do not book this hotel! The place is a dump. Run! Front staff was a rude. Room had dirty toilet, soap was opened and towel was on the floor, the room smelled like cigarettes. There are shady characters at this hotel. Not safe, not clean. DO NOT STAY HERE!!!!!
Definitely not for the night owl. Extra linen = extra fees. The walls and floors are too thin. The door keys sometimes don’t work. Smoking only outside of the building. Not the place if you want to invite guests over. Be solitary and silent.
The beds were hard my lower back was killing me. I switched rooms the same thing also AC & fridge was making noise all night. you can hear people talking yelling in the rooms above and next store to you. ask for a 1 pm checkout was charged $20, I was denied a reasonable accommodation even tho I am disabled in a wheelchair. I NEVER had to pay a late checkout fee in all the years of staying in hotels across the US. I will NEVER stay at Woodspring Suites again.
no coffee, no drinking hot water, not even worth 10 dollars per night, shady areas as well,
Even the cheapest of hotels I have stayed in provides more for you. A room that can occupy 4 yet only has 2 towels?!? Terrible. Check in staff was great. Check out staff was horrible. In a business that depends on people coming to stay at your establishment.. poor choice of staff for the check out desk. She was not friendly, did not say hello, did not smile. Did not apologize for the inconvenience she caused. Terrible. Never would i come back or recommend anyone.
This place is very noisy and dirty. I will never stay at one of these hotels again!!!
This hotel is scary. I did not feel safe there as a woman staying alone. There was a bunch of seedy looking men hanging around outside the doors, not a good sign for midday during the week) making comments, and the hotel seems dirty and unkempt. Room was very small and bare of any amenities and there was a dead bug (roach?) in bathtub when I went in there, the one time. I guess at least it was dead ✨😄✨. I literally checked in, and then left an hour later. they refused to give me any refund for my 4 night stay. Orbitz wasn't help me to get any money back as management apparently objected. although I told them after day 1 I checked out and wasn't returning. Front desk staff was nice and I feel sorry for them that they work there honestly.
This is a halfway house that masquerades as a hotel. I forfeited one nights rate because the place looked too sketchy to stay at with my family.
We stayed less than an hour. Roaches EVERYWHERE!! Turned light on roaches crawling in kitchenette. Sat in bed roaches under bed and one crawling up bed skirt! GROSS!!
Clean rooms fast see ice great staff iverall place is spotless but needs z pool for sure otbdrmmmb bu%
Lots of roaches, the first room had a lot of roaches. Unfortunately the second room we were moved into had even more roaches beside a dirty shower and carpet
I loved that this place gave you a sense of home. You can cook, judge fridge, great staff. I just wish u didn’t have to buy pots, pans and utensils. But they were really cheap at dollar general. Would diff go back. Perfect location. Super close to everything
The room was clean, the only thing is there were no cups or pot set to cook. What good is a room with a kitchen and nothing to utilize it with. Overall everything was good. I wish they had a pool but maybe in the future.
Not enough bath towels.No dishes and cutlery.Not enough vending machines.
No room service or additional towels unless paid for. power outages at least 2 times. Apparently this happens and hotels doesn't have a generator for emergencies. Hotel staff could only tell me that owners are cheap. Seriously!! 1 overnight staff was ao busy on her cellphone she gave me wrong info and service could be alot better. Clean room,. Sevice ans experience could be better
WoodSpring Suites Lake Worth places you within a few miles (5 km) of Lake Worth Playhouse and National Croquet Center. This 124-room hotel has in-room conveniences like kitchens, dining areas, and sitting areas.
All 124 accommodations feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect free WiFi and 34-inch flat-screen TVs with cable channels. Phones and desks are other standard amenities. Limited housekeeping is available.
At WoodSpring Suites Lake Worth, guests have access to free WiFi in public areas, express check-out, and laundry facilities. A stay here includes free parking. This hotel also has a vending machine.
Do not book this hotel! The place is a dump. Run! Front staff was a rude. Room had dirty toilet, soap was opened and towel was on the floor, the room smelled like cigarettes. There are shady characters at this hotel. Not safe, not clean. DO NOT STAY HERE!!!!!
Definitely not for the night owl. Extra linen = extra fees. The walls and floors are too thin. The door keys sometimes don’t work. Smoking only outside of the building. Not the place if you want to invite guests over. Be solitary and silent.
I'm so sorry to hear that our hotel did not meet your expectations. Our intention is to WOW guests with super clean rooms and over-the-top friendly service, I'm sorry that was not your experience. Best wishes in all your future travels.
We are so happy to know that you enjoyed your time at our hotel! We hope to see you again the next time you are in the area!
The beds were hard my lower back was killing me. I switched rooms the same thing also AC & fridge was making noise all night. you can hear people talking yelling in the rooms above and next store to you. ask for a 1 pm checkout was charged $20, I was denied a reasonable accommodation even tho I am disabled in a wheelchair. I NEVER had to pay a late checkout fee in all the years of staying in hotels across the US. I will NEVER stay at Woodspring Suites again.
Thank you for your feedback, John. We are so sorry for the maintenance issues in your room and apologize for the inconvenience these caused you during your stay. Our staff works hard to address these issues as soon as they are made aware and we are so sorry that this did not happen for you. We will certainly address the problems and appreciate hearing from you.
no coffee, no drinking hot water, not even worth 10 dollars per night, shady areas as well,
I am so sorry to hear that your experience was not the exceptional one we intended for you. Thank you for rating our hotel.
Thank you for taking time to review our hotel. We are sorry to see that our hotel did not meet your expectations. We would love to welcome you back if you need a simple, affordable stay. Best wishes in your future travels.
Even the cheapest of hotels I have stayed in provides more for you. A room that can occupy 4 yet only has 2 towels?!? Terrible. Check in staff was great. Check out staff was horrible. In a business that depends on people coming to stay at your establishment.. poor choice of staff for the check out desk. She was not friendly, did not say hello, did not smile. Did not apologize for the inconvenience she caused. Terrible. Never would i come back or recommend anyone.
We are so sorry that you experienced so many issues during your time with us. The problems you experienced with minimal towels and customer service - are not at all a reflection of the high level of service that we provide. We appreciate you bringing this to our attention so that we may address this on the property level. Thank you for letting us know how we are coming across and we wish you all the best in your future lodging experiences.
This place is very noisy and dirty. I will never stay at one of these hotels again!!!
We are terribly sorry for the disruptive noise levels and lack of cleanliness that you experienced during your time with us, Sonia. We can assure you that we will notify our housekeeping staff at the property to address these issues and prevent them in the future.
This hotel is scary. I did not feel safe there as a woman staying alone. There was a bunch of seedy looking men hanging around outside the doors, not a good sign for midday during the week) making comments, and the hotel seems dirty and unkempt. Room was very small and bare of any amenities and there was a dead bug (roach?) in bathtub when I went in there, the one time. I guess at least it was dead ✨😄✨. I literally checked in, and then left an hour later. they refused to give me any refund for my 4 night stay. Orbitz wasn't help me to get any money back as management apparently objected. although I told them after day 1 I checked out and wasn't returning. Front desk staff was nice and I feel sorry for them that they work there honestly.
Thank you so much for your valuable and detailed feedback. We sincerely apologize for your experience during your time with us. We work hard to create an environment that is clean, comfortable and pleasant from start to finish for each of our guests. I can't tell you how disappointing it is to see that this was not your experience due to the cleanliness and uneasiness that you felt. Let me assure you that we will address your complaints with the property directly to work towards improving in these areas for all our current and future guests.
This is a halfway house that masquerades as a hotel. I forfeited one nights rate because the place looked too sketchy to stay at with my family.
Oh no --- We are so disappointed to hear that you got a bad impression of our hotel before you even got to stay with us! I apologize for the great inconvenience this caused you and for the bad impression it left you with.
I am very sorry that your recent stay with us was less than excellent. We will be working very hard to investigate and address the concerns you highlighted in your review. We hope that you will give us an opportunity to serve you better in the future.