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Recent guest reviews

Great place

This hotel is dingy, they have bright lights that shine through your room, the beds are old and uncomfortable, they had people outside smoking marijuana and playing basketball and swimming at around midnight. It didn’t feel safe. The staff was rude and wouldn’t give me food unless I put on a mask even though the state of Florida has a no mask required mandate. All the while 2 feet from me were people eating white no masks. Ridiculous!

Close to outlets, target, restaurants and highway.

The place was beautiful, well maintained inside and out. The pool was great just wish it had a Jacuzzi. It had pet friendly rooms and areas that worked well for us.

The staff was super attentive! Enjoyed the breakfast area & eating

It was clean and quiet. Breakfast was excellant. Room was not cool at all

The facility was nice, clean and seemed relatively safe and relaxed.

the room was extremely dated, need painting, toilet continued to run after being flushed, had to take the tank top off and giggle the handle to get the toilet to stop running, had lots of trouble with the key cards

It was wonderful very nice people and the rooms very clean all the staff we're very Pleasant

The hotel is pretty nice and cost effective. Short ride to City place and downtown WPB , walking distance to shopping .

Strong mildew odor, over priced, although nearby hotels also were expensive, I get, it's the season, but not worth the price, older style motel

For the price expected a lot nicer room. Our room was just off staircase on 2nd floor - across from ice machine which made noise all night, and kept my husband awake. Bathroom is tiny - with no separate area for apply make up or getting ready. Very cramped layout. Showerhead was ridiculous and cheap.

Convenient to airport but not worth $250/night. Would have been worth half that much.

I love the courtyard of this hotel. Its circular shape around its circular pool is serene and comfortable. It is a great place to read, to relax with friends, or to eat breakfast. For this alone, we return.

this was a very nice hotel, clean, friendly staff,

Palm Beach Lakes Blvd West Palm Beach FL

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Land of the Presidents, Best Western Palm Beach Lakes is adjacent to Palm Beach Outlets with other popular attractions like Palm Beach Kennel Club within a within a few miles (5 km). This hotel has 135 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Free continental breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

All of Best Western Palm Beach Lakes's 135 rooms are recently renovated and have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free newspapers, free local calls, and safes are other standard amenities.


Property features

At Best Western Palm Beach Lakes, guests enjoy features like an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, and an airport shuttle (available on request) for USD 25 per room roundtrip. The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Palm Beach Lakes

Everyone (17) Couples (5) Business (2) Family (4) Friends (1) Other (1)
5
Family

Great place

By on Apr 30, 2021

Review comment responded on Apr 30, 2021

Thank you!

1
Everyone

This hotel is dingy, they have bright lights that shine through your room, the beds are old and uncomfortable, they had people outside smoking marijuana and playing basketball and swimming at around midnight. It didn’t feel safe. The staff was rude and wouldn’t give me food unless I put on a mask even though the state of Florida has a no mask required mandate. All the while 2 feet from me were people eating white no masks. Ridiculous!

By on Apr 29, 2021

Review comment responded on Apr 30, 2021

Thank you, we appreciate your feedback. We are sorry you were unhappy with your stay and we did not meet your expectations. Please accept our apology.

4
Partner Couples

Close to outlets, target, restaurants and highway.

By on Mar 11, 2021

Review comment responded on Mar 11, 2021

Thank you for staying with us.

5
Partner Couples Business Business

The place was beautiful, well maintained inside and out. The pool was great just wish it had a Jacuzzi. It had pet friendly rooms and areas that worked well for us.

By on Jan 11, 2020

Review comment responded on Jan 13, 2020

Thank you for staying with us. We are very happy to hear that you enjoyed the stay.

5
Everyone

The staff was super attentive! Enjoyed the breakfast area & eating

By on Nov 19, 2019

Review comment responded on Nov 20, 2019

Thank you for staying with us. We are happy to hear that you enjoyed the stay.

5
Everyone

By on Oct 18, 2019

Review comment responded on Oct 18, 2019

Thank you!

4
Everyone

By on Sep 29, 2019

Review comment responded on Sep 30, 2019

Thank you!

4
Family with small children

It was clean and quiet. Breakfast was excellant. Room was not cool at all

By on Aug 27, 2019

Review comment responded on Sep 10, 2019

Thank you for your feedback.

5
Everyone

By on Aug 2, 2019

Review comment responded on Aug 7, 2019

Thank you for your kind words. Thank you for taking the time to review us.

5
Everyone

By on Jul 18, 2019

Review comment responded on Jul 19, 2019

Thank you!

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