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Canopy by Hilton West Palm Beach Downtown

Property class: 4

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Photo gallery for Canopy by Hilton West Palm Beach Downtown

A modern interior with wooden panel walls, indoor seating, and potted plants.
A modern bar area with a large island, bar stools, and a view of the ocean.
A modern lobby with a curved ceiling, wooden reception desk, seating area with leather chairs, and potted plants.
A spacious outdoor lounge area with wicker furniture, round tables, and hanging pendant lights.
A modern living room with a sofa, coffee table, and TV. There is a sliding glass door leading to an outdoor area with chairs.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
380 Trinity Place, West Palm Beach, FL, 33401
  • Place, Palm Beach Atlantic University
    ‪3 min walk‬
  • Place, Palm Beach County Convention Center
    ‪7 min walk‬
  • Place, Kravis Center For The Performing Arts
    ‪9 min walk‬
  • Airport, President Donald J. Trump Intl. Airport (DJT)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

A hotel room with a wooden dresser, a small shelf with a vase, a coffee maker, and a bottle of water.

Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Corner

A modern bedroom with a bed, bedside table, and a wall-mounted lamp.

Room, 1 King Bed, Corner

9.8 out of 10
Exceptional
(14 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Balcony

A modern hotel room with a large bed, a chair, a nightstand, and a view of the city.

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern bedroom with a bed, bedside table, and a wall-mounted lamp.

Room, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A modern bedroom with a bed, bedside table, and a wall-mounted lamp.

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Balcony (3-Room)

A modern living room with a sofa, coffee table, and TV. There is a sliding glass door leading to an outdoor area with chairs.

Suite, Balcony (3-Room)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 990 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a large window with a city view, and artwork on the walls.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(33 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Balcony

A hotel room with two beds, a desk, a TV, and a balcony with a view of trees and buildings.

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, a large window with a city view, and artwork on the walls.

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(10 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Corner King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Two Queen Room

  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Double Beds, Accessible, Bathtub

A hotel room with two beds, a desk, and a large window offering a city view.

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

A modern living room with a wooden dining table, leather chairs, a sofa with orange pillows, a television, and a large window with a city view.

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

A modern bedroom with a bed, bedside table, and a wall-mounted lamp.

Room, 1 King Bed, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

West Palm Beach

Located in Downtown West Palm Beach, Canopy by Hilton West Palm Beach Downtown is a leisurely stroll from popular sights such as Palm Beach County Convention Center and Clematis Street. This 4-star hotel has 150 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.

What's nearby

  • CityPlace - 3 min walk - 0.2 miles
  • Palm Beach Atlantic University - 3 min walk - 0.2 miles
  • Palm Beach County Convention Center - 7 min walk - 0.4 miles
  • Kravis Center For The Performing Arts - 9 min walk - 0.5 miles
  • Norton Museum of Art - 9 min walk - 0.5 miles

Getting around

  • West Palm Beach Central Brightline Train Station (WPT) - 13 min walk
  • President Donald J. Trump Intl. Airport (DJT) - 12 min drive

Restaurants

  • ‪Eataly - ‬7 min walk
  • ‪El Camino West Palm Beach - ‬6 min walk
  • ‪Barrio - ‬7 min walk
  • ‪Il Bellagio - ‬8 min walk
  • ‪Estiatorio Milos - ‬5 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

At Canopy by Hilton West Palm Beach Downtown, guests enjoy an outdoor pool, a gym, and a rooftop terrace. Valet parking is offered for USD 38 per day. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, meeting rooms, and conference space.
Guests can expect free WiFi and 55-inch LCD TVs with cable channels. Beds sport premium bedding and bathrooms offer hair dryers. Espresso makers, safes, and phones are also available. Housekeeping is available on request.
A health club and complimentary bicycles are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Hyatt Place West Palm Beach/Downtown
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  • Pet friendly
  • Free WiFi
  • Restaurant
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The price is $162
Sep 13 - Sep 14
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Banter Restaurant
  • Treehouse Lounge & Bar

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3,069 square feet of conference space
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • Banquet hall
  • Built in 2020
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per pet, per stay, plus a deposit of USD 50 per stay
  • Dogs only
  • 2 total (75 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Destination fee: USD 33.90 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Frequently asked questions

Is a free cancellation option available at Canopy by Hilton West Palm Beach Downtown?

Canopy by Hilton West Palm Beach Downtown offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Canopy by Hilton West Palm Beach Downtown?

As of Sep 3, 2026, prices found for a 1-night stay for 2 adults at Canopy by Hilton West Palm Beach Downtown on Sep 13, 2026 start from $199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Canopy by Hilton West Palm Beach Downtown?

This hotel is situated in Downtown West Palm Beach within a 10-minute walk of Clematis Street and CityPlace. You'll also find Kravis Center For The Performing Arts and Norton Museum of Art less than a mile away.

Is parking available on site at Canopy by Hilton West Palm Beach Downtown?

Yes, secured valet parking is offered for USD 38 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does Canopy by Hilton West Palm Beach Downtown include a casino?

No, Canopy by Hilton West Palm Beach Downtown doesn't have a casino.

Is there an indoor pool at Canopy by Hilton West Palm Beach Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Canopy by Hilton West Palm Beach Downtown?

There are plenty of amenities for couples at this hotel, including 2 restaurants, an outdoor pool, and a bar/lounge.

Does Canopy by Hilton West Palm Beach Downtown have a hot tub?

No, there isn't a spa tub at this hotel.

Does Canopy by Hilton West Palm Beach Downtown feature a restaurant that includes a breakfast menu?

Yes, Canopy by Hilton West Palm Beach Downtown has 2 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.

Will Canopy by Hilton West Palm Beach Downtown allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Canopy by Hilton West Palm Beach Downtown for a fee of USD 75 per pet, per stay. The property also provides food and water bowls. A deposit of USD 50 per stay is collected.

Does Canopy by Hilton West Palm Beach Downtown have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Canopy by Hilton West Palm Beach Downtown?

The closest major airport to Canopy by Hilton West Palm Beach Downtown is President Donald J. Trump Intl. Airport (DJT), which is 4.9 mi away (12 minutes by car). Another top airport is Boca Raton, FL (BCT), which is located 24.4 mi away (28-minute drive).

Are there rooms with balconies that I can book at Canopy by Hilton West Palm Beach Downtown?

Yes, some guestrooms at Canopy by Hilton West Palm Beach Downtown offer a balcony and may feature city views.

Canopy by Hilton West Palm Beach Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 719 out of 1002 reviews
Rating 8 - Good. 144 out of 1002 reviews
Rating 6 - Okay. 68 out of 1002 reviews
Rating 4 - Poor. 29 out of 1002 reviews
Rating 2 - Terrible. 42 out of 1002 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Julianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free golf cart transportation Finally staff
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

JARRET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beyond great.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop area and pool offer stunning views, making it the perfect spot to relax and enjoy the weekend.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Irvence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location just 10 minutes from the Brightline station. Bright and vibrant atmosphere, friendly staff, and beautiful views.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Matthew

Great place! Breakfast was great
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was fantastic. The staff were friendly and made sure everything was great for us. Special Thanks to Ricky, our shuttle driver. What a great group of people working at this location. The room was huge, we did not realize it included a full bath and another half bath. That was awesome. We ate in the hotel, good menu and very good meals. Very nice wait staff. The pool is gorgeous. We would stay again happily.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very friendly as was the staff on the rooftop pool and Bar
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always start at the Canopy Downtown West Palm, it feels like a Second Home to me. Staff is very welcoming and the place is neat. Will definitely come back!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food at both restaurants was excellent and staff was exceptional. They were friendly and helpful.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Latrina

Liked: Cleanliness, staff & service, amenities
Wonderful Stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities
Clean, professional, great staff, healthy breakfast options, love the shower, great location for restaurants and golf travel.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AWESOME!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent coffee at breakfast, and cozy rooftop bar.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed lobby and rooms— great staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Gail

Liked: Cleanliness, staff & service
The room was very clean & inviting- check in person was so nice & friendly
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

warren

Liked: Cleanliness, amenities, property conditions & facilities
nice room great shower
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness
great property, everyone was very accommodating! Jay in valet a
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities
Great hotel that is convenient to everything. Would definitely stay here again when I return. Great places to eat nearby and farmers market.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Shukshin

Liked: Staff & service
Super nice and friendly front deak! Maria and Santiago were very helpful. Thank you!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautifully decorated, very modern. Staff is friendly. Went out of their way to make us check in a couple of hours earlier. Rooftop pool and bar area is super nice too. Would stay there again
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Susanne

Liked: Cleanliness, staff & service, amenities
We had a good stay. The property was impeccable and the staff wonderful. The only thing that was frustrating, was thatched pool and all the tables at the rooftop bar were reserved for a private event we were there so we couldn't enjoy the pool at all. I feel that should have been communicated and reflected in the price as we could t use 2 of their top amenities.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice, clean rooms. Awesome pool!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with excellent food options:)
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay. Staff was super friendly and room was great.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly staff.
Stayed 1 night in Sep 2025

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