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Red Roof Inn Orlando West - Ocoee

2.0 out of 5.0

Recent guest reviews

They called me 100 times to pay for my stay, when I selected pay later. There was no reason for them to call me from 8am-1pm and force me to pay. I booked a non smoking room. I get there, check in, and my room smelled like pure smoke. I tell them. They have the nerve to tell me that if they move me, they lose the room & can I stay in the smoke filled room. They finally bring me the new room key 1hr later. Mind you I have a 10 month old with me. No one helped me move my belongings or anything. The jerks wouldn't even hold the door for me to take the baby from one room to the next. I did get 10% off of my food at the Dennys that was in walking distance.

My stay at the hotel was pleasant but there were some things worth noting. When I arrived on the floor of my room there was a pile of construction debris just outside my door. The debris consisted of leftover material scraps, tools, a jug of milk and OJ. It was very weird - I thought maybe a room was being remodeled and that it was just in the process of being cleaned up. But the mess was there until the next morning! It was a very bad impression, especially since it was just outside my door. Check-in was quick and easy and the pool was nice and clean. I heard nothing inside my room - the hotel was very quiet even though there were many guests in for the weekend. The room was immaculate, though I noticed there was nowhere to store clothing except for the hangers in the closet area. I found that unusual. Internet was quick and reliable. They have a happy hour every day from 5 - 7p.m. where each guest is entitled to two free beers! I thought that was cool. Overall the stay was good. I slept well and peacefully. This was my second time staying here and I would come again.

My stay was generally good. the room did have a damp smell to it, but it wasn't bad after getting the air on and circulating. The front doors were not automatic which made bringing in luggage somewhat tricky at times, even with the luggage carts, but overall it was clean, well kept, friendly. I will stay there again.

Not the best hotel. I didn't expect much but this place really lowered the standards. AC that kinda worked. Hot water took 5+ minutes to work. Thin walls. The receptionist was very rude! Just overall blah. Will not be staying here again.

The staff was very helpful and kind, but the room was just average. Lumpy pillows, slow drains and faulty flushing toilet.

Carlos at the front desk was very friendly and helpful. It's a little run down, but for the price ,and what I needed it was fine. My only complaint is that my room reeked of cigarette smoke. Every member of the staff that I ran into, whether in the hall or at the desk, were polite, friendly and genuinely welcoming.

My wife and I were traveling with another couple. Both expected newer setting judging by website pics. I really found the bed uncomfortable. Staff was great and also repaired TV issue quickly.

I go to Ocoee several times a year and like to stay here as it is close to my family, this hotel has new management and trying to get it up to par, I had a better stay this time . Rates are a bit higher then last time so will see if dollar value will continue.

the systems went down the staff had to run back & forth to open rooms, & install refrig in room, I have to see on the charge for the room to make sure that the charge is correct

The hotel met our expectations for the value. It was comfortable and welcoming. They even allow pets.

Fine stay for one night, I was satisfied with stay. Take into consideration this is a budget hotel so you will not find anything fancy in it.

Convenient location off FLA Turnpike. But nothing spectacular. Could use a few more amenities, like in-room coffee.

This was a very basic no frills hotel. Overall good for the money. Friendly staff and rooms were clean.

had a good stay , perfect for our needs , will go back again

Very friendly staff, Clean room, close to good restaurants, good value for the price

Very friendly accommodating staff.All the necessities plus 24 hour coffee and tea.First hotel AC where I could get the room as cold as I wanted it. Perfect location for us,10% discount at restaurant next door,excellent value.

This hotel is in a great location, clean facilities, friendly staff, and within walking distance to restaurants. Will stay here again when in the area.

ALL STAFF WERE PLEASANTLY WONDERFUL IN ACCOMMODATING OUR NEEDS...

We had no problems, beds were great, shower was clean and had good water pressure. Nice Hotel with a fantastic price!

Our stay at this hotel was not that great. For the price of the hotel I was expecting a bit more. There is no fridge, microwave, pool, or small breakfast and you can hear neighbors easily. The place needs updating and just has a dirty feel to it. It provides the very basics: a bed.

Room options

Standard Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Superior Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Room, 2 Double Beds, Accessible, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Red Roof Inn Orlando West - Ocoee

Everyone (5) Couples (11) Business (2) Family (2) Other (5)
2

close to dennys

Everyone

They called me 100 times to pay for my stay, when I selected pay later. There was no reason for them to call me from 8am-1pm and force me to pay. I booked a non smoking room. I get there, check in, and my room smelled like pure smoke. I tell them. They have the nerve to tell me that if they move me, they lose the room & can I stay in the smoke filled room. They finally bring me the new room key 1hr later. Mind you I have a 10 month old with me. No one helped me move my belongings or anything. The jerks wouldn't even hold the door for me to take the baby from one room to the next. I did get 10% off of my food at the Dennys that was in walking distance.

By on Aug 31, 2017

4

nice hotel overall - minor deficiencies

BusinessTravelers

My stay at the hotel was pleasant but there were some things worth noting. When I arrived on the floor of my room there was a pile of construction debris just outside my door. The debris consisted of leftover material scraps, tools, a jug of milk and OJ. It was very weird - I thought maybe a room was being remodeled and that it was just in the process of being cleaned up. But the mess was there until the next morning! It was a very bad impression, especially since it was just outside my door. Check-in was quick and easy and the pool was nice and clean. I heard nothing inside my room - the hotel was very quiet even though there were many guests in for the weekend. The room was immaculate, though I noticed there was nowhere to store clothing except for the hangers in the closet area. I found that unusual. Internet was quick and reliable. They have a happy hour every day from 5 - 7p.m. where each guest is entitled to two free beers! I thought that was cool. Overall the stay was good. I slept well and peacefully. This was my second time staying here and I would come again.

By , from Chicago, IL on May 3, 2017

3

good location, budget motel

Everyone

My stay was generally good. the room did have a damp smell to it, but it wasn't bad after getting the air on and circulating. The front doors were not automatic which made bringing in luggage somewhat tricky at times, even with the luggage carts, but overall it was clean, well kept, friendly. I will stay there again.

By on Dec 5, 2016

1

ugh, awful staff; rooms hot and humid

Everyone

Not the best hotel. I didn't expect much but this place really lowered the standards. AC that kinda worked. Hot water took 5+ minutes to work. Thin walls. The receptionist was very rude! Just overall blah. Will not be staying here again.

By , from Durham, NC on Apr 20, 2016

3

acceptable hotel, unacceptable pillows

Everyone

The staff was very helpful and kind, but the room was just average. Lumpy pillows, slow drains and faulty flushing toilet.

By on Mar 5, 2016

3

staff were very nice

Everyone

Carlos at the front desk was very friendly and helpful. It's a little run down, but for the price ,and what I needed it was fine. My only complaint is that my room reeked of cigarette smoke. Every member of the staff that I ran into, whether in the hall or at the desk, were polite, friendly and genuinely welcoming.

By on Feb 13, 2016

3

good, but

Couples

My wife and I were traveling with another couple. Both expected newer setting judging by website pics. I really found the bed uncomfortable. Staff was great and also repaired TV issue quickly.

By on Dec 12, 2015

3

weekend visit

Singles

I go to Ocoee several times a year and like to stay here as it is close to my family, this hotel has new management and trying to get it up to par, I had a better stay this time . Rates are a bit higher then last time so will see if dollar value will continue.

By on Aug 12, 2015

4

family reunion trip

Families

the systems went down the staff had to run back & forth to open rooms, & install refrig in room, I have to see on the charge for the room to make sure that the charge is correct

By on Aug 4, 2015

5

very nice hotel

Couples

The hotel met our expectations for the value. It was comfortable and welcoming. They even allow pets.

By on Mar 15, 2015