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Homewood Suites by Hilton Orlando Airport

3.0 out of 5.0

Recent guest reviews

Greeted upon arrival and provided my room prior to check-in time, which accommodated my schedule. Spacious and spotless two-room suite complete with full-size refrigerator and microwave. King-size bed was comfortable. Two flat screen TVs. And a sofa which I assume was a hide-a-bed. As noted in other reviews, AC seemed to cycle frequently. I always request a room on the top floor and away from vending and the elevators to minimize noise. This one (room 304) was adjacent to the stairs which seemed to receive frequent use, and a bit noisy. The room (on west side of building) also overlooked the dumpster/garbage storage area which made for a rude awakening (4:30 a.m.) on pickup day. Breakfast was good, with plenty of selections. Can’t speak to the evening social/meal because our week-long work schedule didn’t permit it. Rate seemed reasonable (corporate which is lots cheaper than the rates I viewed online) given the property’s close proximity to the airport. Tried to use the shuttle for local restaurant but was told it was too far (only about two miles away on Semoran). Numerous nearby restaurants. Nice pool area, but rather noisy with frequent airplanes taking off. Overall, a nice place. I’d stay again.

My husband and I stayed here recently, and I would highly recommend! We arrived in Orlando one night and had arrangements to pick up our car the next day, so we wanted a place close to the airport. This fit perfectly. My phone basically blew up, so I was able to stay here while my husband took the airport shuttle, picked up the rental car early, and had my phone replaced. Since I had to stay past check-out time, I hung around the lobby and was able to observe all of the front desk interactions. Everyone was treated with respect and a friendly greeting; I could not have done better myself. I almost wish I was an undercover "shopper" so that I could give a terrific rating. There is coffee available in the lobby area, and plenty of comfortable seating. I will definitely return when we need a site near the airport. Great job!

Our stay was an enjoyable one...... And even though the front desk staff were not very friendly at all, the kitchen and house keeping staff made up for that! They were simply amazing! Rooms and hotel grounds were very clean, warm and relaxing. Already planning my next trip back.

Let me start by saying this Homewood Suites is now on my top 5 hotels to stay with! Check-in was super smooth and the hotel staff are some of the nicest, sweetest people I’ve met so far. My fiancé and I had an amazing stay! It was quite, very clean, and super relaxing! The room was just as perfect as the pictures on their website! They even will go food shopping for you if you want to cook using the kitchen in your room. They even supply all the pots, pans, utensils, and dinner ware. And if you don’t want to cook, there are restaurants all around. Plus shopping centers near by. I can’t wait to stay with them again! If you haven’t stayed at Homewood Suites, then you definitely need to put it on your places to stay list!!! 😁

Arrived at Orlando MCO airport at 3:00. Got bags, and called Homewood Suites for the shuttle info. Waited about 15 minutes for the shuttle to arrive at spot A-44. SUPER driver/hotel representative Tyler, a.k.a. "Jebediah" as he is known in the short term. He is a phenomenal representative for the properties. Great rapport with the guests. A great asset to the company! This stay was great. Nice welcome, with a "Thank you" recognition from Tamara(?) for being a Diamond member. Property is very clean, very nice pool area, great managers reception from 5-7pm. in the lobby. The reception had a full salad bar, soup, chicken strips, fries, biscuits, and beverages. The beverages were Bud Light on tap, wine, or choice of several juices, or water. Very impressed with this property! If I am in the area in the future, I will stay here again without hesitation. Unfortunately, I had to cancel my reservation for my other night, due to unforeseen circumstances. While on site, I noticed that a couple of the employees had "McKibbon" on their shirts. I was at an impromptu reservation, last December at the Hampton Inn (Same ownership). This was beside Tampa airport last December, due to a bad "other" hotel situation. I have to say that "McKibbon Hospitality" has to be one of the best hotel management companies, that I have had the pleasure of being a "Customer" of. Top Notch, 5-Star, Knock-it-out-of-the-Park hospitality! I will go as far as looking to see if they have a property, in any area that I plan on staying in the future. They must show their employees, that they actually value them. Because, every employee shows that sense of value in their work. Awesome job McKibbon, and all of your employees!

And again we enjoyed a terrific long-stay at this Homewood Suites in Orlando! Luis, the General Manager, and his super team deliver all that is needed to make one's stay an excellent one. The rooms are large and comfortable and the service, courtesy, cleanliness and complimentary meals/beverages are unbeatable. Priceless are the fun, friendly, helpful and welcoming attitudes of all employees who make one feel like family! We would definitely return and would certainly recommend this hotel to all travelers...business or vacation, short stay or long stay, individuals or families alike.

I was greeted warmly and efficiently when I arrived. they accommodated an early arrival and hooked me up with a great room. The evening social was far beyond many I have experienced. Gloria hit it out of the park with the evening buffet. Nothing comparable that I have found in this price range. I have always been told you don't go to Florida for service. In this case I disagree.

Phenomenonal service. Will stay here again. The most convenient aspect was the shuttle service to local restaurants and shopping venues. Didn't need to rent acar or get an uber. This hotel made the beginning of my vacation very relaxing

Due to snow storm Uma which dumped as much as 1 foot of snow in Indianapolis, all the flights from MCO to IND were cancelled for 03/24/2018. The next booking we could from MCO to IND was for 03/26/2018 which means we needed to stay for 2 nights in Orlando (preferably near the airport). The booking at this hotel was very easy due to HHonors app. Initially I looked for 2 Queen/double beds but since they were sold out, I could get 1 King size bed. Not a big issue since every room contained sofabed. Following is my experience with the hotel overall: 1) Checkin: It was quick and with ease. No issues at all. 2) Breakfast: It was a good variety with convenient timings. The breakfast staff was very nice and cooperative. 3) Housekeeping: We did not use one. 4) Shuttle to the airport: This is one area where felt that the hotel needed to improve. The hotel starts taking advance booking within 24 hrs of shuttle time you need to go to the airport. Accordingly, I booked EXACTLY 24 hours in advance on Sunday 03/25 at 9:30 AM for the shuttle for 4 people next morning 9:30 AM. Accordingly, we waited outside the hotel at 9:25 AM. When the shuttle came at around at 9:30 AM, I started loading the luggage in the trunk of the van but I was stopped by the operator saying that there was another party waiting for the shuttle ahead of us and they would get the priority to board the van. Seriously???? I thought the boarding into the van is decided by the sequence of the booking of the shuttle...Never mind...I waited for the other party to get into the van, then the operator came to me and told me that he then had the place for only 3 people and not 4 people. That time I lost my patience and advised him to talk to front desk rather than talking to me since he could not have achieved anything by doing this. When he sensed the trouble, he asked me if I could squeeze in the van and we traveled to the airport with my wife carrying our 11 yr old on her lap. The easiest thing would have been for the operator to ask the other party to carry their toddler on the lap. Anyway, after this trip to the airport, my family even did not bother to question me why I did not tip the operator. I would not have forgiven myself if I had tipped this kind of service.

I recently stayed here with family for a trip to Sea World. The 3 children loved the living room set up and the adults had peace in the master bedroom. There was a full kitchen and small dining room also. The dishes in the dishwasher were dirty and had to be washed before we could use them. The a/c in the room didn't work too well so it was warm for our entire 2 night stay here. However, the customer service was great and they took care of us when we brought these problems to their attention. Everyone was very friendly and professional. The kids enjoyed the swimming pool and the breakfast. The restaurant was convenient to several restaurants which we walked to while staying at this place, so you can take the kids and walk nearby to TGI Fridays or Longhorn Steakhouse or even IHOP. It was only a 15 minute drive to Sea World from here. This hotel is also pet friendly which is a huge bonus.

5425 Gateway Village Cir Orlando FL

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located 1.9 mi (3.1 km) from Orlando Watersports Complex, Homewood Suites by Hilton Orlando Airport is within a 15-minute drive of Florida Mall. This 128-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking. Aquatica and I-Drive 360 are also within a 15-minute drive.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning. For a nice break, mingle with other guests at the free manager's reception.


Rooms

The 128 air-conditioned rooms feature kitchens with refrigerators and microwaves. Guests can expect free WiFi and TVs with cable channels. Coffee makers, phones, and ironing boards are also standard.


Property features

At Homewood Suites by Hilton Orlando Airport, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with tours/tickets and securing valuables. Additional amenities include a meeting room, a business center, and laundry facilities.

Reviews from Trip Advisor

Trip Advisor aggregated rating

94.0% of guests recommend this hotel

Total of 1290 reviews