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Recent guest reviews

The floors in our room were immensely dirty. Besides carpet stains, that we overlook, the wood floor was dirty. We took a towel with hot water and just wiped.... it came up black

Nice personnel staff but resorts fees were high and and shouldn’t be charged for them if not used. Also resort fees weren’t on the orbits bill but as an extra fee at the hotel. Not happy with that one. One should have a choice to use resort or not.

Found dead bugs in bed sheets -disgusting. Took photos. Will not be returning. Pool was closed.

Loved the 3 different pool options, breakfast was tasty, updated decor/modern design throughout hotel. Pretty quiet and not overly packed with people!!

Kids oriented pool, clean rooms and kindness of employees. Great breakfast.

The property boasts three pools (two with water slides) and has a few other outdoor activities for families which is great. It's conveniently located near the highway and is decently priced, but I found the staff unhelpful and unpleasant. My room had a musty smell, and there was no hot water into the wee hours. On my attempt to report the hot water issue to the front desk, I received an automated message that the mailbox was full and unable to accept any messages (go figure.) I won't consider this property for future visits Kissimmee.

Very convenient to everything.. Lots of amenities like basketball, mini golf, pools, bar by the pool.. went there for 3 nights with wife and 3 kids and we all had a great time especially the kids.. Resorts style.. They also have grills around the property if u decide to bbq. Just need a lil updates around some of the pools area but other than that its an awesome place to go to.... 15 mins from Disney and there is a Walmart 3 mins away..

Stay was ok elevator was broken long waits to get up and down to room

Nice hotel, close enough to attractions, but far enough out so you are away from the crowds. Excellent breakfast & kudos to Cordell at the front desk, she was very helpful.

Nice hotel, friendly staff, jacuzzi was amazing, close to Walmart and Wawa😊

Hotel was very nice. Very conveniently located. Rooms were very clean. Pools are awesome. Great for a stay with kids

The staffs were very nice. I needed a crib, they were able to provide me one within minutes of my checking in. Continental breakfast always fresh and a variety of choices and free. Very clean hotel and plenty to enjoy around the playground... and also free parking... Overall my stay was very pleasant and i have no complaints with the services provided...

My experience here was terrible! Rooms had a horrible smell! Staff wasn’t not nice. Over all a very bad experience.

I came. I Slept. I ate breakfast. I went on my way.

Booked this hotel since it had a shuttle to the Disney parks. Turned out to be far from the parks and took us 2 hours to finally get to the park as the shuttle stops at a lot of other hotels to pick up people. The shuttle had to navigate making several u turns thru the crazy Orlando traffic. Will stay closer to Disney next time.

Calypso Cay Way Kissimmee FL

Hotel highlights

  • Close to Lake Buena Vista Factory Stores
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Holiday Inn Express & Suites Orlando-South Lake Buena Vista, an IHG Hotel places you within a mile (2 km) of popular attractions like Lake Cecile and Lake Buena Vista Factory Stores. This 162-room hotel welcomes guests with 3 outdoor pools, free breakfast, and a 24-hour fitness center.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant.


Rooms

All of Holiday Inn Express & Suites Orlando-South Lake Buena Vista, an IHG Hotel's 162 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.


Property features

Holiday Inn Express & Suites Orlando-South Lake Buena Vista, an IHG Hotel features 3 outdoor pools, a children's pool, and a 24-hour fitness center. Transportation is made easy with a free area shuttle. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Other amenities at this family-friendly hotel include 2 spa tubs, free WiFi in public areas, and coffee/tea in a common area.

Room options

Suite, Non Smoking

2 Double Beds | 2 Queen Beds | Sleeps 6

Room, 2 Twin Beds, Accessible, Non Smoking

2 Twin Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking, View

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 4

Guest reviews for Holiday Inn Express & Suites Orlando-South Lake Buena Vista, an IHG Hotel

Everyone (10) Couples (1) Family (3)
2
Family Family with small children

The floors in our room were immensely dirty. Besides carpet stains, that we overlook, the wood floor was dirty. We took a towel with hot water and just wiped.... it came up black

By on Mar 26, 2021

Review comment responded on Mar 27, 2021

We are so sorry to hear this. Thank you for your feedback and we will work hard to improve these oversights!

4
Partner Couples Family

Nice personnel staff but resorts fees were high and and shouldn’t be charged for them if not used. Also resort fees weren’t on the orbits bill but as an extra fee at the hotel. Not happy with that one. One should have a choice to use resort or not.

By , from Florida on Oct 12, 2020

Review comment responded on Oct 15, 2020

Thank you for your feedback and we will definitely keep it on hand in order to offer our guests an experience tailored to their needs. We appreciate your patronage!

1
Family

Found dead bugs in bed sheets -disgusting. Took photos. Will not be returning. Pool was closed.

By on Aug 25, 2020

Review comment responded on Aug 27, 2020

We are so sorry to hear of your experience and wish we had had the opportunity to make it right for you. We hope you will give us another chance in the future.

4
Family with small children

Loved the 3 different pool options, breakfast was tasty, updated decor/modern design throughout hotel. Pretty quiet and not overly packed with people!!

By on Nov 20, 2019

Review comment responded on Nov 21, 2019

Thank you for your positive feedback! We are glad you enjoyed your stay!

5
Family with small children

Kids oriented pool, clean rooms and kindness of employees. Great breakfast.

By on Sep 19, 2019

Review comment responded on Sep 23, 2019

Thank you! We are so glad you enjoyed your stay!

3
Everyone

By on Aug 12, 2019

Review comment responded on Aug 12, 2019

Thank you for your feedback!

2
Family with small children

The property boasts three pools (two with water slides) and has a few other outdoor activities for families which is great. It's conveniently located near the highway and is decently priced, but I found the staff unhelpful and unpleasant. My room had a musty smell, and there was no hot water into the wee hours. On my attempt to report the hot water issue to the front desk, I received an automated message that the mailbox was full and unable to accept any messages (go figure.) I won't consider this property for future visits Kissimmee.

By on May 13, 2019

Review comment responded on May 16, 2019

We are sorry that you had an unpleasant experience. We had numerous reports of the hot water not working and made every attempt to rectify the situation immediately. We would never intentionally ignore requests and/or concerns to the desk and I can assure you that we were staffed with a manager at all times through the ordeal. I believe that the voicemail you are referring to is the ticket desk, which is not manned 24 hours a day. Thank you again for your feedback.

5
Family with small children

Very convenient to everything.. Lots of amenities like basketball, mini golf, pools, bar by the pool.. went there for 3 nights with wife and 3 kids and we all had a great time especially the kids.. Resorts style.. They also have grills around the property if u decide to bbq. Just need a lil updates around some of the pools area but other than that its an awesome place to go to.... 15 mins from Disney and there is a Walmart 3 mins away..

By , from Queens, NY on May 7, 2019

Review comment responded on May 8, 2019

Thank you so much for your kind words! We can't wait to have you back!

3
Everyone

Stay was ok elevator was broken long waits to get up and down to room

By , from Shirley NY on May 2, 2019

Review comment responded on May 2, 2019

Thank you for your feedback. We apologize for the long wait for the elevator and made it a priority to have the alternate elevator available at all times while a technician was requested to service the other elevator. We appreciate your patience and understanding!

5
Everyone

By on Mar 14, 2019

Review comment responded on Apr 1, 2019

Thank you for your 5 star review and we hope that means you will return soon!

Holiday Inn Express & Suites Orlando-South Lake Buena Vista, an IHG Hotel

5001 Calypso Cay Way, Kissimmee, FL 34746
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