Great staff! Clean rooms and fulll breakfast (eggs, bacon, sausage, yogurt, cereal, juices, etc) was delicious! Awesome for families to stay. Shuttle service to parks was helpful. Recommend to everyone!
Our rooms roof had dark spots, looked like mold from possible water damage. Rooms could use upgrades at one point our tv wouldn’t turn on, we only had 1 remote for both TVs that is until I found the other one by accident between the mattress and headboard. Cleaning crew could do better, sheets had small stains.
Very limited parking. Had to park in adjacent shopping plaza parking.
The only postive thing was the young man that checked me in when i got back from the parks. I got this hotel due to the "free breakfast" and "free shuttle". The breakfast is a joke, and it was not advertised that way. The shuttle dropped us off somewhere and left us basically stranded and we ended up having to pay for an uber because there was no other way to get around.
Great staff and service. Clean spacious rooms. Awesome checking service when we checked. Proffesional, patient, very informative, and easy to talk too. This is our third stay here and have not been disapointed yet. Close to a lot of dining options and shopping store for convinience items.
The front desk staff (both) were very rude and unfriendly. If I had not already made/paid for a reservation, I def would have choosen another hotel becuase of these two people.
Liked the easy check-in process. Parking was free, shared with the shopping center adjacent to the hotel. Never had a problem finding parking. The room had a slight order, like a moisture issue. Otherwise, it was a great value and experience.
Staff was friendly. Stopped housekeeping while looking for my room and they were very helpful.
Great location. Close to Disney, dining and shopping
The bed was sooooo!!!!! comfortable the room was amazing but due to this COVID-19 we had limited cleaning service but overall it was a good stay.
The first room,the bathroom faucet was leaking,so they gave me another room. Which was good and bad. Because the second had a old wet smell to it. I told them,and all i got was some air freshener! That i had to spray every day my family and i were there.
Absolutely loved the shower head! It actually had some water pressure to it! My favorite thing for sure! For being very full of teenage cheerleaders, the hotel was very surprisingly quiet! The complimentary breakfast was fantastic all three days of our stay!
I liked how close this property was to WDW resort grounds. Also, I didn't realize that they sold tickets as well. It felt like being on property. The breakfast was also really good. It was a great variety.
. Excellent customer service. . Internet connection need to be improved.
Great price with good service . Worth place to stay.
Located 2 mi (3.3 km) from Disney Springs®, Fairfield Inn & Suites Orlando Lake Buena Vista is within a 10-minute drive of other popular attractions like Discovery Cove. This 170-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Fairfield Inn & Suites Orlando Lake Buena Vista's 170 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect 32-inch Smart TVs with cable channels and Netflix, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities. Housekeeping is available once per stay.
Guests staying at Fairfield Inn & Suites Orlando Lake Buena Vista enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free theme park shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and free newspapers.
Great staff! Clean rooms and fulll breakfast (eggs, bacon, sausage, yogurt, cereal, juices, etc) was delicious! Awesome for families to stay. Shuttle service to parks was helpful. Recommend to everyone!
Our rooms roof had dark spots, looked like mold from possible water damage. Rooms could use upgrades at one point our tv wouldn’t turn on, we only had 1 remote for both TVs that is until I found the other one by accident between the mattress and headboard. Cleaning crew could do better, sheets had small stains.
Thank you for being our guest and bringing your concerns to light. We're saddened to learn that certain aspects of your stay could've been improved. We'll bring your concerns to the attention of our housekeeping and maintenance team right away so we can ensure everything you addressed is resolved promptly. We can do better than this, so we hope you'll consider revisiting us so we can prove it to you. Sincerely, Frank Pacienza General Manager
Thank you for staying on our property. Have a great night!
Thank you
Very limited parking. Had to park in adjacent shopping plaza parking.
Thank you
The only postive thing was the young man that checked me in when i got back from the parks. I got this hotel due to the "free breakfast" and "free shuttle". The breakfast is a joke, and it was not advertised that way. The shuttle dropped us off somewhere and left us basically stranded and we ended up having to pay for an uber because there was no other way to get around.
Thank you for your feedback, we will be addressing your concerns
Great staff and service. Clean spacious rooms. Awesome checking service when we checked. Proffesional, patient, very informative, and easy to talk too. This is our third stay here and have not been disapointed yet. Close to a lot of dining options and shopping store for convinience items.
Thank you for staying with us. Hope to see you again
The front desk staff (both) were very rude and unfriendly. If I had not already made/paid for a reservation, I def would have choosen another hotel becuase of these two people.
Our apologies for this unfortunate situation
Liked the easy check-in process. Parking was free, shared with the shopping center adjacent to the hotel. Never had a problem finding parking. The room had a slight order, like a moisture issue. Otherwise, it was a great value and experience.
It is wonderful to see your stay was excellent overall! Our value is one of the best, so we are happy you were pleased with it among the things. We trust you enjoyed your time in the area, and we cannot wait to see you again! Sincerely, Frank Pacienza General Manager
Staff was friendly. Stopped housekeeping while looking for my room and they were very helpful.
Thank you for feedback
Thank you so much for the review. Have a great day!