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Recent guest reviews

Our first trip to Orlando decided to choose this hotel because one offer free breakfast and because the price for the hotel was reasonable.However i will never stay or even think of choosing this hotel. The moment I got there and I checked in, they gave me a room next to a person who was smoking which I didn’t understand because it clearly says no smoking on the property when over and ask for a change of room luckily they did. We get to the room and the sheets where never changes they had stains and the room was not clean. There where still dirty coffee cups under the bed and empty cookie wraps. I call for a room clean up and they said they are not allowed to go into the room because of COVID precautions. I stayed five days and they said on day 4 they will come in to do a light clean up (towel and sheet replacement) that NEVER happened. I called to ask for some disposable cups and shampoo they said they would send someone up to the room but that also never happen. The shower head at the bathroom was horrible when we tried to shower the water pressure was so low the water barely come out that sucked!!The staff down at the front desk didn’t pick up when I call the first time so good luck with that. The only good thing I could say was that if was free parking but overall this place sucked Oh also be careful with the room windows you get No privacy they are not tinted and dark enough as you think, people can still walk by and clearly see you inside be careful Don’t book

Honestly, there are no reasons for me to go back. Bedside lamp didn't work, outlets are tough to come by, and none by the work desk. Lamps have outlet holes, but they are too large and plugs do not fit, way too loose. Room is dark, lighting over sink dark, shower curtain too long inside you keep stepping on it. Toilets need to hold handle down to get them to flush. Just weird all over! Forget about staying on side of hotel facing Rt 4 so loud even the TV doesn't drown it out! Never again, so disappointed at any price. Rosen taking it over hasn't improved things. No dining open at all. Front desk gave out wrong info about shuttles which are a mess and don't go to every theme park now as before. Never again!

It’s a good location, only minuets from Disney. Property seemed fairly well maintained.

When we first arrived the our (1st)room was on the first floor facing the fountain which was nice. However, the room smelled like urine (could have been a pet-not sure)and had a water stain on the dresser-clearly showing the room was not cleaned fully. They did move us to a different room. The second room was dirty, had some gunk on the desk, crumbs around the microwave and other observations that clearly showed that the room was not thuroughly cleaned. They did respond and gave us a third room and promised that the maintenance supervisor would ensure it was completely cleaned. I will say that they did thuroughly clean the third room and we felt comfortable staying in it. However, after waiting throughout all of this-moving luggage from place to place over three hours-the elevators were not in service and we had to carry our luggage from floor to floor each time. While our room was finally completely clean, the water pressure felt like a slow drip! The restaurant that they advertised onsite was not open. There was no information in the room regarding channels, wifi, nearby attractions (and nothing was offered at the front desk upon check in). The plus-close to pretty much everything. Negatives-all listed above. All in all, would not stay here again.

It was clean and very cozy, the staff was very nice as well.

Good eats nearby and many walkable stores and restaurants. You need a car when going to the Disney parks. Although Disney springs is walkable about 2 miles. The room is clean but due to pandemic housekeeping is by request only . The hotel is supposed to be non smoking but many smokes in their room and and surroundings which is very unpleasant .

The security is awesome, but the wi-fi is very poorly.

Very clean rooms, an great security theu check your temperature before allowing you into the lobby.

When I showed up to check in, the hotel was closed. They put me up at their sister hotel about 15 minutes away. Not ideal after a long day of traveling.

I liked how close everything is to the property. There are plenty of eating areas within walking distance to the hotel. Our room was one of the nicest I have stayed in for some time. The only thing I didn't like was the door bolt would stick when you would leave forcing you to reach inside to close and secure it. I would stay here again.

Nice, clean hotel. Decent sized rooms, good internet, lots of laundry facilities. Comfortable beds. They even let us check in early! Loved the security station when you were entering the hotel. Security also monitors the grounds.

Have stayed here many times. Always nice,friendly, and clean,!!

Very satisfied. Close to everything and very convenient

The continental breakfast was bit disappointing, but the upgrade to the buffet for 7 dollars was fine. The waitresses were very sweet. Thank you for a lovely time!

It has a security guard but the rooms are old and has bugs in it.

The beds were comfortable and most of the room was updated, but the toilet an tub area needed a lot of improvement. But, I guess for the money you get what you pay fo. Location was close to every thing including all the Disney properties

PALM PARKWAY, 8442 Orlando FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Onsite dining
  • 2 outdoor pools

Rosen Inn Lake Buena Vista, Former Clarion Inn LBV places you within 3 miles (5 km) of popular attractions like Disney Springs® and Orlando Vineland Premium Outlets. This 640-room, 3.5-star hotel welcomes guests with 2 outdoor pools, a restaurant, and free in-room WiFi. It's connected to a shopping center in central Orlando and also close to Disney's Typhoon Lagoon Water Park and SeaWorld® Orlando.


Dining

Sit down for a leisurely bite to eat at the onsite buffet restaurant, or enjoy a drink at the bar/lounge. You can sip a beverage at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

All 640 rooms provide MP3 docks, microwaves, and refrigerators. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are other standard amenities.


Property features

Renovated in 2003, Rosen Inn Lake Buena Vista, Former Clarion Inn LBV offers 2 outdoor pools, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this family-friendly hotel include a business center, coffee/tea in a common area, and a computer station.

Room options

Comfort Room

2 Double Beds | Sleeps 4

Comfort Single Room

1 King Bed | Sleeps 2

Comfort Double Room

2 Double Beds | Sleeps 5

Guest reviews for Rosen Inn Lake Buena Vista, Former Clarion Inn LBV

Everyone (28) Couples (7) Students (1) Family (18)
1
Family Family

Our first trip to Orlando decided to choose this hotel because one offer free breakfast and because the price for the hotel was reasonable.However i will never stay or even think of choosing this hotel. The moment I got there and I checked in, they gave me a room next to a person who was smoking which I didn’t understand because it clearly says no smoking on the property when over and ask for a change of room luckily they did. We get to the room and the sheets where never changes they had stains and the room was not clean. There where still dirty coffee cups under the bed and empty cookie wraps. I call for a room clean up and they said they are not allowed to go into the room because of COVID precautions. I stayed five days and they said on day 4 they will come in to do a light clean up (towel and sheet replacement) that NEVER happened. I called to ask for some disposable cups and shampoo they said they would send someone up to the room but that also never happen. The shower head at the bathroom was horrible when we tried to shower the water pressure was so low the water barely come out that sucked!!The staff down at the front desk didn’t pick up when I call the first time so good luck with that. The only good thing I could say was that if was free parking but overall this place sucked Oh also be careful with the room windows you get No privacy they are not tinted and dark enough as you think, people can still walk by and clearly see you inside be careful Don’t book

By on Apr 11, 2021

Review comment responded on Apr 12, 2021

We are deeply sorry to hear that your recent stay with us was not up to standards. These issues have been brought to the attention of our management team and are being investigated so we can work to resolve this moving forward. We hope to have the opportunity to welcome you back for a more enjoyable visit in the future.

2
Family

Honestly, there are no reasons for me to go back. Bedside lamp didn't work, outlets are tough to come by, and none by the work desk. Lamps have outlet holes, but they are too large and plugs do not fit, way too loose. Room is dark, lighting over sink dark, shower curtain too long inside you keep stepping on it. Toilets need to hold handle down to get them to flush. Just weird all over! Forget about staying on side of hotel facing Rt 4 so loud even the TV doesn't drown it out! Never again, so disappointed at any price. Rosen taking it over hasn't improved things. No dining open at all. Front desk gave out wrong info about shuttles which are a mess and don't go to every theme park now as before. Never again!

By on Apr 10, 2021

Review comment responded on Apr 11, 2021

We are deeply sorry to hear that your recent stay with us was not up to standards. These issues have been brought to the attention of our management team and are being investigated so we can work to resolve this moving forward. We hope to have the opportunity to welcome you back for a more enjoyable visit in the future.

5
Family Family with small children

It’s a good location, only minuets from Disney. Property seemed fairly well maintained.

By on Apr 5, 2021

Review comment responded on Apr 5, 2021

We are so glad that you enjoyed your stay with us and we hope you had a magical time at Disney World. Thank you for visiting Rosen Inn Lake Buena Vista.

2
Family

When we first arrived the our (1st)room was on the first floor facing the fountain which was nice. However, the room smelled like urine (could have been a pet-not sure)and had a water stain on the dresser-clearly showing the room was not cleaned fully. They did move us to a different room. The second room was dirty, had some gunk on the desk, crumbs around the microwave and other observations that clearly showed that the room was not thuroughly cleaned. They did respond and gave us a third room and promised that the maintenance supervisor would ensure it was completely cleaned. I will say that they did thuroughly clean the third room and we felt comfortable staying in it. However, after waiting throughout all of this-moving luggage from place to place over three hours-the elevators were not in service and we had to carry our luggage from floor to floor each time. While our room was finally completely clean, the water pressure felt like a slow drip! The restaurant that they advertised onsite was not open. There was no information in the room regarding channels, wifi, nearby attractions (and nothing was offered at the front desk upon check in). The plus-close to pretty much everything. Negatives-all listed above. All in all, would not stay here again.

By on Mar 27, 2021

Review comment responded on Mar 29, 2021

We are deeply sorry to hear that your recent stay with us was not up to standards. These issues have been brought to the attention of our management team and are being investigated so we can work to resolve this moving forward. We hope to have the opportunity to welcome you back for a more enjoyable visit in the future.

4
Family

It was clean and very cozy, the staff was very nice as well.

By on Mar 18, 2021

Review comment responded on Mar 22, 2021

Thank you for sharing your feedback so we can continue to improve the guest experience. We hope to see you back soon at Rosen Inn Lake Buena Vista.

5
Everyone

By on Feb 27, 2021

Review comment responded on Mar 10, 2021

We hope you had an amazing time in Orlando and we thank you for choosing Rosen Inn Lake Buena Vista. Come back again soon!

3
Everyone

Good eats nearby and many walkable stores and restaurants. You need a car when going to the Disney parks. Although Disney springs is walkable about 2 miles. The room is clean but due to pandemic housekeeping is by request only . The hotel is supposed to be non smoking but many smokes in their room and and surroundings which is very unpleasant .

By on Feb 26, 2021

Review comment responded on Feb 27, 2021

We hope you enjoyed your overall stay. Please feel free to reach out with any additional feedback.

3
Family

The security is awesome, but the wi-fi is very poorly.

By on Feb 22, 2021

Review comment responded on Feb 22, 2021

Thank you for your feedback. We hope to see you again soon!

5
Family with small children

Very clean rooms, an great security theu check your temperature before allowing you into the lobby.

By , from crystal River fl on Jan 18, 2021

Review comment responded on Jan 21, 2021

Thank you for taking the time to give us your review. We are glad you enjoyed your stay.

1
Everyone

When I showed up to check in, the hotel was closed. They put me up at their sister hotel about 15 minutes away. Not ideal after a long day of traveling.

By , from Philadelphia on Sep 15, 2020

Review comment responded on Sep 24, 2020

Thank you for your review. We apologize for the inconvenience.

Rosen Inn Lake Buena Vista, Former Clarion Inn LBV

PALM PARKWAY, 8442, Orlando, FL 32836
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