Close to where I needed to be, friendly staff. Orbitz claimed breakfast was served however on check in I was informed there was not breakfast served at all. The cost for the quality was terrible. $170/night and found out it was a Covid housing unit. Add that to no breakfast served when I planned for that, highly disappointed.
I initially booked this hotel because it included breakfast since I had a conference early in the morning in Carlsbad. So when I got to the hotel I was told that breakfast is no longer included but I was charged for it. That is not right. You should not charge someone for breakfast and not include it. I did not argue with the front staff but just accepted the fact that breakfast was not included and just forced myself to get up early in the morning to drive and get something to eat. Another thing was once we got for the hotel we noticed it was clean but the bathtub and microwave were not clean. There was still food crumbs leftover in the microwave and the tub had some hair and some black stuff on the floor of the tub.
Low supplies. And staff took a while to attend you.
Overall, the stay was ok. Our room was never cleaned and the keys stopped working daily.
The room was clean and staff friendly. No problems with amenities. Biggest complaint is that the ceilings/ floors are very poorly insulated, so both nights I had difficulty sleeping because I could hear the constant sounds of foot steps and thumping in the room above me. The same exact thing happened the last time I’d stayed in an ESA as well.
The walls appear to be very thin. My neighbors tv was on all night and I could hear him speaking on the phone. The noise was unbearable. I was unable to fully catch my sleep.
It was a great to live there for a day and I will be happy to come back again
Hotel was way better than expected ! Very clean and nothing to complain about
Really nice hotel ! No complaints at all. Will definitely be back
Nicole was very nice at the front desk, check in was easy. The lobby smelled a lot like smoke when we walked in but the rest of the halls smelled good. When we walked into our room we were hit with a strong smell of like moth balls. Our bathroom door would not close properly, and the heater in our room had the worst smell ever. The beds were really comfortable and the coffee bar they have was okay. Instant oatmeal’s, little packaged muffins, granola bars, hot chocolate packets, tea, and coffee. The room was very clean and besides the smells our stay overall was good.
The hotel says breakfast is available. It is actually a pullout tray of coffee and an assortment of oatmeal selections and snack bars. Very disappointing. Glad my neice and her kids stayed home. The room and hotel smelled of marajuana. I had to open the windows. The hotel location was excellent for my event I was attending.
We had a smoke free room. It had a horrible, overwhelming stale cigarette odor. Will never stay here again !!!!!
Easy check-in and check-out and clean and spacious room.
We stayed here for two nights. The room had an unpleasant smell. The room was not what I expected at all.
Lights went out for most of the day! Dirty and awful
The hotel staff was helpful and polite. My only complaint would be the room. Our bathroom doorknob was broken. And although our room was “non-smoking” the smell of cigarettes was extremely strong.
Booked a room for my son. Booked through the ESA website. Was supposed to get 40% off. yea, right, 15% at best. Then completed a third party authorization form for payment of the room. Low and behold, this location does not accept a third party payment. Funny, every other ESA in the country does. The front desk personnel are rude. I explained to them how the payment works and they didn't give a crap. I reported them to their corporate office. I moved him to another hotel. I wouldn't recommend this location for anyone.
Located in Mira Costa within a 15-minute walk of The Shoppes at Carlsbad Mall, Extended Stay America Suites San Diego Oceanside is within a few miles (5 km) of SoCal Sports Complex. This 101-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.
The 101 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, free local calls, and ironing boards. Housekeeping is available on request.
Renovated in 2014, Extended Stay America Suites San Diego Oceanside offers free WiFi in public areas, coffee in a common area, and laundry facilities. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include barbecue grills and a picnic area.
Close to where I needed to be, friendly staff. Orbitz claimed breakfast was served however on check in I was informed there was not breakfast served at all. The cost for the quality was terrible. $170/night and found out it was a Covid housing unit. Add that to no breakfast served when I planned for that, highly disappointed.
I initially booked this hotel because it included breakfast since I had a conference early in the morning in Carlsbad. So when I got to the hotel I was told that breakfast is no longer included but I was charged for it. That is not right. You should not charge someone for breakfast and not include it. I did not argue with the front staff but just accepted the fact that breakfast was not included and just forced myself to get up early in the morning to drive and get something to eat. Another thing was once we got for the hotel we noticed it was clean but the bathtub and microwave were not clean. There was still food crumbs leftover in the microwave and the tub had some hair and some black stuff on the floor of the tub.
Tariq, thank you for your review. We are sorry for the cleanliness issue you encountered in your room. Your feedback has been discussed with our housekeeping team, and we have asked them to be more diligent going forward. We also regret your disappointment with our grab-and-go breakfast not being available during your stay due to the current circumstances. Please know we have updated information on our hotel's website so our guests can be aware of what we offer currently. We hope to welcome you back so that we can provide you with a better experience. Sincerely, Hotel Management
Low supplies. And staff took a while to attend you.
Janette, thank you for being our guest. We apologize for the difficulties you faced and for the issues you had with our staff. We have shared your feedback with the team so that we can provide a much better experience for our guests going forward. We are sorry for this unpleasant experience and hope you will give us the chance to make it up to you on a future date. Sincerely, Hotel Management
Overall, the stay was ok. Our room was never cleaned and the keys stopped working daily.
Anna, thank you for being our guest. We're glad overall you had a pleasant time while you were here, but we're sorry for the inconvenience you had due to our housekeeping policy and the trouble you experienced with your keycard. Please know being an extended stay hotel, we clean room weekly to maintain the privacy of our guests, but this service is always available on request for a minimal fee. We have also asked our maintenance team to fix the problem with the lock of your room. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
The room was clean and staff friendly. No problems with amenities. Biggest complaint is that the ceilings/ floors are very poorly insulated, so both nights I had difficulty sleeping because I could hear the constant sounds of foot steps and thumping in the room above me. The same exact thing happened the last time I’d stayed in an ESA as well.
We appreciate you taking the time to post comments about your experience. It’s nice to read you liked the room and the service provided by our staff. However, we are sorry your sleep was disturbed by noise from nearby guests. Our front desk is available to resolve issues, and we are sorry we were not aware of the noise problem as we would have been happy to try and resolve the issue or move you to another suite. We hope you will return as we would love to provide you with a better experience and a good night's rest! Sincerely, Hotel Management
The walls appear to be very thin. My neighbors tv was on all night and I could hear him speaking on the phone. The noise was unbearable. I was unable to fully catch my sleep.
Marsha, thank you for staying with us and reviewing your experience. We are so sorry for the situation you described regarding excessive noise. Our goal is to provide a clean property, and a comfortable suite so you can get a good night's rest. We are sorry your sleep was disrupted by noise from other guests of the hotel. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, Hotel Management
It was a great to live there for a day and I will be happy to come back again
Thank you for choosing Extended Stay America. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Hotel was way better than expected ! Very clean and nothing to complain about
Mark, thank you for reviewing your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect feedback. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Thank you for being our guest. We are happy to know you found our location ideal for your needs and liked our cordial associates. However, we are disappointed that you felt the price fell short of your expectations and regret the inconvenience you had due to our grab-and-go breakfast not being available during your stay because of the current circumstances. Please know we have updated information on our hotel's website so our guests can be aware of what we offer currently. On behalf of everyone here, we invite you to revisit us for a better experience. Sincerely, Hotel Management