The staff was very polite and I will stay there again.
This location is very convenient and close to everything in Ocala. The lobby looked freshly remodeled and clean. However, I was put on the 6th floor (top) with only one elevator. I was stuck waiting every day and evening. Several times I walked the stairs. Horrible. The 6th floor common areas had no a/c. Very hot and humid. No wonder the wallpaper was peeling everywhere. My room was supposed to be non-smoking but it still had a smoky odor coming from somewhere. I’m pretty sure it was the old a/c unit. Couldn’t wait to check out. Oh, the girl who checked me in wasn’t very polite but the lady checking me out was very pleasant. Go figure
The roof leaks. They had buckets in the lobby. My room door didn’t open correctly. It jammed closed. The room needs a facelift. Chipped paint everywhere. This place is in bad shape. It’s pet friendly and I was evacuated during Ian. It was ok for a few days. I would not stay there again.
This place needs to be fixed up.
Na
The room smell really bad. Carpet room and halfway dirty
n/a
Didn’t like how the door to the room seemed stuck. Had a lightbulb out by the bed. Otherwise good staff.
The room was okay. Our bad experience is after booking. The day we left the hotel, we realized that the hotel charged my fiance’s card twice; we’ve already paid through Orbitz when we booked the room;(
Property was dirty, room smelled bad like mold. Booked a room with a view of the pool but got a room overlooking the back parking lot. Pool and hot tub water was filthy.
It's very old the building needs re modeling. The materials are a huge fire risk.
Located within a mile (2 km) of Paddock Mall, La Quinta Inn & Suites by Wyndham Ocala is within 2 miles (3 km) of Easy Street Family Fun Center. This 117-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Guests can expect free WiFi and flat-screen TVs with cable channels and video-game consoles. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards.
At La Quinta Inn & Suites by Wyndham Ocala, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a spa tub, conference space, and a business center.
The staff was very polite and I will stay there again.
Hello Carolinr, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
Hello Steven,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
Hello John,It was our privilege to earn your business and we hope to host you again on your next trip.
Hello Dominique,To see that we were able to provide our guest with such a positive experience is the highest compliment we can receive. Thank you so much for sharing.
This location is very convenient and close to everything in Ocala. The lobby looked freshly remodeled and clean. However, I was put on the 6th floor (top) with only one elevator. I was stuck waiting every day and evening. Several times I walked the stairs. Horrible. The 6th floor common areas had no a/c. Very hot and humid. No wonder the wallpaper was peeling everywhere. My room was supposed to be non-smoking but it still had a smoky odor coming from somewhere. I’m pretty sure it was the old a/c unit. Couldn’t wait to check out. Oh, the girl who checked me in wasn’t very polite but the lady checking me out was very pleasant. Go figure
Hello Janet, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Hello Sara,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.
The roof leaks. They had buckets in the lobby. My room door didn’t open correctly. It jammed closed. The room needs a facelift. Chipped paint everywhere. This place is in bad shape. It’s pet friendly and I was evacuated during Ian. It was ok for a few days. I would not stay there again.
Hello Louis, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
This place needs to be fixed up.
Hello Louis, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.
Hi Jessica,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!