Extended Stay America Oakland - Alameda Airport2.5 out of 5.0
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Recent guest reviews
The night I arrived I asked if coffee was available and the lady handed me the nastiest coffee pot to take to my room, no coffee and no soap, no dishes of any kind in the kitchen. The room was clean and comfortable but they never touched it the whole week.
The pictures I saw online did not match what I saw in person the staff was rude the pillows, sheets and blankets had stains it smelled like marijuana, cigarettes and cigars on the whole floor level we was on and it was suppose to have been smoke free it's very noisy you can hear people yelling to each other down the hallway when people are walking down the hallway it always sounded like they were stomping even when you walk down the hallway it sound like you yourself was stomping you can hear doors slamming, people banging on the walls head boreds knocking it was just to loud the pictures we saw online had us on the beach where we could have walked right outside and seen the boats that people live in docked right out front and on the other side you can walk to the sand those pictures had us fooled no where near the beach the trip turned out to be really terrible when I called orbitz to try to get another hotel using the same reservations and the supervisor was rude so I asked her is this how orbitz treat their Platinum customer and then she hung up in my face sorry there are no pictures to show proof but I wouldn't recommend anyone stay at this hotel or use orbitz terrible customer service
need to let guest check in early if rooms available..
My stay here was pleasant.my first time staying here ,the only issue that I had was not been able to check in early..We should be able to check in early if there is a room ready.why have your guest hanging out in the lobby or in their cars?
There is no pool. Breakfast was granola bars, fruit and coffee that was never refilled. One of the rooms in our group had bugs in it and it took the them three request to finally clean the room. Beds are very uncomfortable and pillows are worse.
I couldnt stay there cause of a fire a day b4 they never even got ahold of me to let me no i found out when i showed up thefe it was all bad
I really enjoyed my stay at this hotel, the room had everything I needed and was super clean and neat. I would come back to stay and price was affordable.
Hotel room was very comfortable and had a well equipped kitchenette area. Staff was very friendly and helpful. Coffee and muffins every morning was a great treat. Wifi didn't work well with my iPad so that was disappointing.
NIce value for the money, but the bed was lacking comfort and there was no mouthwash or extra goodies provided. No ice machine. But overall good value
location is nice no traffic or noises , large studio with kitchen was cool, bed was making too much noise ,wifi is not realy free but they have a free basic and very slow internet.
Nice big room with a kitchen, sitting room, secluded bed area, and nice bathroom! Very close to Oakland Airport!
The staff was so busy calling some one else a "butt head" and having conversation with themselves we were not helped with luggage, told where elevator was, or any other basics. Very rude
slept watched tv
Of course, I read lots of reviews many of them negative. My experience was fine. Didn't expect much so wasn't too disappointed. The previous weekend, I stayed at the Extended Stay in Alameda and hated it as the smell was unbearable. Decided to try it again but stayed this time at the Deluxe Extended Stay. A big improvement over the regular Extended Stay. There was still a bit of a smell but but not nearly like the other Extended Stay in Alameda. I would stay here again for a short stay in Bay Area. I did disinfect the room with Lysol wipes, especially the toilet which had only received a surface cleaning. Also, the refrigerator was turned off and the thermometer wasn't working that great. On a positive note, the front desk clerk was very pleasant and patient as it took me forever to find my photo identification.
it was fine. Refrigrator didnt really work, but the freezer did. Room smelled like Teriyaki sauce, other than that, the staff was good and it was very roomy and comfortable.
The Hotel staff was great. Somehow I was put into a smoking room. The only other room available was a handicap room. It was different staying there because but I was glad to get a room. Disappointed they didn't have another room.
I travel often for business. The Extended Stay Hotel at the Oakland Airport is conveniently located, very quiet and off the main drag, and moderately clean. Having paid less than half their advertised price through[...] the value was good. However the hotel quality comes nowhere near warranting the $180/night it normally posts its rooms for. I would probably assign a higher rating if I had not been put in a position to have to deal with a completely unresponsive and/or incompetent front desk employee regarding the WI-FI service, which I paid extra for and needed for my work.
the carpet and furniture were worn and dirty. the bed covering was questionable
Extended Stay America Oakland - Alameda Airport places you within a 15-minute drive of popular attractions such as Oakland-Alameda County Coliseum and Oracle Arena. This aparthotel has 87 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's near the airport and also within a 30-minute drive of Oakland Museum of California and Chabot Space and Science Center.
Free continental breakfast is included with your stay and awaits you each morning.
All 87 air-conditioned apartments feature kitchens with refrigerators, ovens, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Sofa beds, coffee makers, and free local calls are other standard amenities. Weekly housekeeping is available.
Renovated in 2012, Extended Stay America Oakland - Alameda Airport offers a fitness center, free WiFi in public areas, and coffee in a common area. If you plan to drive, free parking is available. Front-desk staff can help secure valuables, and provide local restaurant recommendations. Additional amenities include laundry facilities and a TV in a common area.