Turtle Cay by Diamond Resorts in Norfolk - Virginia Beach

Rooms

Each condo is air-conditioned and has an array of amenities, including a microwave, a coffee maker, and a safe. A TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a phone and an ironing board.

Property features

Guests staying at Turtle Cay by Diamond Resorts enjoy access to 2 outdoor pools, a fitness center, and 2 spa tubs. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a business center, and express check-out.

Room options

Studio

Queen 2 | Sleeps 4

$79* Per night/room Nov 3 - Nov 4

1 Bedroom

King 1 | Sleeps 4

2 Bedroom

King 1 | Sleeps 6

Arrivals + Departures

The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

Check-in: 4 PM
Check-out: 10 AM
Minimum check-in age: 21

Special Check-in Details

This property does not offer daily housekeeping. For more details, please contact the property using the information on the reservation confirmation received after booking.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Payment types

Pets

This property doesn't allow pets (service animals welcome)

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A credit card for incidental charges and a government-issued photo ID are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
The following credit cards are accepted: American Express, Diners Club, Discover, Mastercard, and Visa.
Pool access available from 8 AM to 10 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory Fees and Taxes

You'll be asked to pay these charges at the property:

Deposit: USD 100.00 per stay
Resort fee: USD 17.04 per accommodation, per night

The resort fee includes:

Pool access
Phone calls

These are all of the charges provided to us by the property. However, charges can vary based on the room you book or length of stay.

Hotel Names

Turtle Cay
Turtle Cay Resort
Turtle Cay Resort Virginia Beach
Turtle Cay Virginia Beach
Turtle Cay Hotel Virginia Beach
Virginia Beach Turtle Cay
Turtle Cay Diamond Resorts Condo Virginia Beach
Turtle Cay Diamond Resorts Condo
Turtle Cay Diamond Resorts Virginia Beach
Turtle Cay Diamond Resorts
Turtle Cay by Diamond Resorts Condo
Turtle Cay by Diamond Resorts Virginia Beach
Turtle Cay by Diamond Resorts Condo Virginia Beach

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3.9

out of 5

Average Guest Review

See all 66 reviews

Room cleanliness 4.0

Service & staff 4.0

Room comfort 4.0

Hotel condition 3.5

This hotel is most popular for:

Recent guest reviews

Wonderful water features made this a unique place.

I enjoyed the pool and the exterior of the resort is well kept. The room needs some fixing to make the stay more enjoyable.

Very cozy place. Walking distance to everything. Beach , water sports Restaurants. Etc

The courtyard view, large bathroom, california kitchen and spacious livinf room.

Bed was uncomfortable and squeaky! The room needed an update! Others also complained “no hot water”! Will never return and want my refund! Disgusting!

The staff is very friendly and welcoming. The pool is always clean with great music.

Have a nice experience..love the big 1 bedroom and swimming pool

I stayed for 4 days in a one bedroom suite it was Amazing the room was gorgeous. Had a washer and dryer beautiful kitchen . The view of the pool at night from the deck was breathtaking.

Loved my stay it was not how we expected it to be it was way better the employees was very helpful and nice

The room was clean and neat. This is an older resort and there is a lot of road traffic. We were not able to rest. I would not recommend for light sleepers.

What a nice hotel. Its right across the street from the beach. Real close to some nice places to eat. The pool is great, the hot tubs dont have jets, or at least I couldnt find how to turn them on. The only drawback is it seems like the walls are thin, or the people in the room adjacent to me were just loud.

Enjoyed every bit of our experience here! Friendly and accommodating staff! Clean room. Facilities were in good condition. Although they had some construction going on, didn't hear it at all during the evening or night (we were two doors down from the site). The location of the hotel was terrific too. Trolley had a stop right outside the hotel, but close enough to walk to shops and restaurants. Would definitely stay here again!

There was mildew on the jet stream in the bath tub and the border in the kitchen corner kept falling off.

Staff is very pleasent management doing excelllent in all phases

The resort needs to replace Windows to be sound proof and bath tub updated.

Enjoyed the pool and the suite at Turtle Cay. The staff was great especially checking into the hotel.

Guest reviews for Turtle Cay by Diamond Resorts

Partner Couples

By a verified traveler on Oct 4, 2019

Review comment Joan responded on Oct 4, 2019

Thank you for taking the time and responding to our survey. We are happy that you had a wonderful time with us. Please let us know when you are coming back and what we can do to make your stay even better. Looking forward to welcoming you home to Turtle Cay! Best regards, Joan

Everyone

By a verified traveler on Jun 3, 2019

Review comment Joan responded on Jun 3, 2019

Thank you for your favorable respond to our survey. We are happy that you enjoyed your stay and would love to have you stay with us again. Please let me know if there is anything we can do to ensure that you continue to have a great stay Best regards Joan

Family with small children

By 1K1NGP1N, from Washington, DC on May 31, 2019

Review comment Joan responded on Jun 2, 2019

Thank you for responding to our survey. We are happy that you enjoyed the pool and the exterior. I do apologize for any issues you encountered and hope that you addressed this with the team. Please let me know when you are returning and what we can do to ensure that you have a great stay Kind regards Joan

Families

By a verified traveler on May 28, 2019

Review comment Joan responded on May 30, 2019

Thank you for responding to our survey. We are happy that you enjoyed your stay and would love to have you stay with us again. Please let me know if there is anything we can do to ensure that you continue to have a great stay Best regards Joan

By a verified traveler on Mar 26, 2019

Review comment Joan responded on Apr 1, 2019

Thank you for your feedback on your stay with us. We are so happy you had a great stay. Let us know when you are coming back and what we can do to ensure you continue to enjoy your stay with us

By a verified traveler on Jan 16, 2019

Review comment Joan responded on Jan 18, 2019

Thank you for taking the time to give us your feedback on your stay with us. I am happy that you had a good stay and would love to know what we can do to ensure it is perfect next time. Please do not hesitate to let us know when you are coming back and how to assist you in having a perfect stay. Best regards, Joan

By Shortandsassycd on Dec 27, 2018

Review comment Joan responded on Dec 31, 2018

Thank you for your feedback on your stay with us. We appreciate hearing from you and are happy to know that you loved our property. Let us know when you are returning and what we can do to make your stay better. Wishing you all the best for 2019!

By JE on Nov 9, 2018

Review comment Joan responded on Nov 14, 2018

Thank you for your feedback on your stay with us. I would love to look into this but need more information. If you could reach out to us with more information I would be happy to look into it and address. I would also love to get another opportunity for you to enjoy your stay with us Hoping to hear from you. Best regards Joan

By a verified traveler on Oct 21, 2018

Review comment Joan responded on Oct 22, 2018

Thank you for your feedback! I am happy you enjoyed your stay and hope to see you again. Please let us know when you are coming and what we can do to ensure you continue to have a great stay Regards,

awesome!!

Families with small children

By K1NGP1N on Jun 5, 2018

Review comment Joan responded on Jun 11, 2018

Thank you for taking time to give us your feedback. We are happy that you enjoyed staying with us. Let us know when you are coming back and why we can do to ensure that you are have another great stay. Regards

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Turtle Cay by Diamond Resorts

This hotel is most popular for:

Recent guest reviews

Hotel highlights

Dining

Rooms

Property features

Room options

Studio

1 Bedroom

2 Bedroom

Guest reviews for Turtle Cay by Diamond Resorts

awesome!!

Turtle Cay by Diamond Resorts

Hotel Amenities

Hotel Area

Hotel Policies

Please fix the following errors to continue:

Please enter a check-in date

Please enter a check-out date

Please provide the ages of children below

Please enter your travel dates like this: M/d/yyyy