We booked Turtle Cay specifically because we wanted to have a nice kitchen and separate bedrooms from the kids. Turtle Cay did that and more! The shallow pool was right outside our balcony which was ideal. There really wasn’t anything we disliked. A few things could have been better but nothing worth complaining about. Our couch cushions kept sliding forward which was annoying, the outlets are worn to the point our chargers wouldn’t stay in the wall, I REALLY wish there was a manual sweeper because my son spilled potato chips and I didn’t have anything to clean it up with. A light on the balcony would have been nice but not a big deal. Would we stay here again, absolutely! This was our first time to VB and we didn’t get to do nearly everything we wanted. We will make this trip again and will try and stay at Turtle Cay again.
The room seemed cleaned, although we did clean everything ourselves due to COVID-19. I liked that they had a washer and dryer in the Room. The full sized kitchen was useful too so we didn't have to go out to eat. The size of the room was great.
This is a beautiful place and the customer service was very helpful and friendly. Will stay here again on our next visit.
Wonderful water features made this a unique place.
I enjoyed the pool and the exterior of the resort is well kept. The room needs some fixing to make the stay more enjoyable.
Very cozy place. Walking distance to everything. Beach , water sports Restaurants. Etc
The courtyard view, large bathroom, california kitchen and spacious livinf room.
Bed was uncomfortable and squeaky! The room needed an update! Others also complained “no hot water”! Will never return and want my refund! Disgusting!
The staff is very friendly and welcoming. The pool is always clean with great music.
Have a nice experience..love the big 1 bedroom and swimming pool
I stayed for 4 days in a one bedroom suite it was Amazing the room was gorgeous. Had a washer and dryer beautiful kitchen . The view of the pool at night from the deck was breathtaking.
Loved my stay it was not how we expected it to be it was way better the employees was very helpful and nice
The room was clean and neat. This is an older resort and there is a lot of road traffic. We were not able to rest. I would not recommend for light sleepers.
What a nice hotel. Its right across the street from the beach. Real close to some nice places to eat. The pool is great, the hot tubs dont have jets, or at least I couldnt find how to turn them on. The only drawback is it seems like the walls are thin, or the people in the room adjacent to me were just loud.
Enjoyed every bit of our experience here! Friendly and accommodating staff! Clean room. Facilities were in good condition. Although they had some construction going on, didn't hear it at all during the evening or night (we were two doors down from the site). The location of the hotel was terrific too. Trolley had a stop right outside the hotel, but close enough to walk to shops and restaurants. Would definitely stay here again!
Located in Northeast Virginia Beach, Turtle Cay by Diamond Resorts is within a 10-minute walk of popular sights such as JT's Grommet Island Park and Atlantic Wildfowl Heritage Museum. This 124-room aparthotel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and free self parking.
Each apartment has an array of amenities, including a microwave, a coffee maker, and free long-distance calls. Guests can expect to find free WiFi and a 32-inch TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include free local calls, a safe, and an ironing board.
Guests staying at Turtle Cay by Diamond Resorts enjoy access to 2 outdoor pools, a fitness center, and 2 spa tubs. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a business center, and express check-out.
We booked Turtle Cay specifically because we wanted to have a nice kitchen and separate bedrooms from the kids. Turtle Cay did that and more! The shallow pool was right outside our balcony which was ideal. There really wasn’t anything we disliked. A few things could have been better but nothing worth complaining about. Our couch cushions kept sliding forward which was annoying, the outlets are worn to the point our chargers wouldn’t stay in the wall, I REALLY wish there was a manual sweeper because my son spilled potato chips and I didn’t have anything to clean it up with. A light on the balcony would have been nice but not a big deal. Would we stay here again, absolutely! This was our first time to VB and we didn’t get to do nearly everything we wanted. We will make this trip again and will try and stay at Turtle Cay again.
Thank you for completing our survey and giving us your feedback. We are happy that you enjoyed your stay with us. Please let us know when you are coming back and what we can do to ensure that you continue to have great stays with us. Looking forward to welcoming you back home to Turtle Cay. Best regards, Joan
The room seemed cleaned, although we did clean everything ourselves due to COVID-19. I liked that they had a washer and dryer in the Room. The full sized kitchen was useful too so we didn't have to go out to eat. The size of the room was great.
Thank you for completing our survey and giving us your feedback. We are happy that you enjoyed your stay with us. Our goal is to provide clean accommodation and we are happy that you found the room clean.Please let us know when you are coming back and what we can do to improve your stay with us. We want to ensure that you are totally satisfied! Looking forward to hearing from you and welcoming you back home to Turtle Cay. Best regards, Joan
This is a beautiful place and the customer service was very helpful and friendly. Will stay here again on our next visit.
Thank you for taking the time to respond to our survey. Your feedback is very important to us. We are happy that you had an excellent stay and enjoyed our team. Your comments have been passed on to the team! Please let us know when you are returning and what we can do to ensure that you continue to enjoy Turtle Cay! Best regards, Joan
Wonderful water features made this a unique place.
Thank you for taking the time and responding to our survey. We are happy that you had a wonderful time with us. Please let us know when you are coming back and what we can do to make your stay even better. Looking forward to welcoming you home to Turtle Cay! Best regards, Joan
Thank you for your favorable respond to our survey. We are happy that you enjoyed your stay and would love to have you stay with us again. Please let me know if there is anything we can do to ensure that you continue to have a great stay Best regards Joan
I enjoyed the pool and the exterior of the resort is well kept. The room needs some fixing to make the stay more enjoyable.
Thank you for responding to our survey. We are happy that you enjoyed the pool and the exterior. I do apologize for any issues you encountered and hope that you addressed this with the team. Please let me know when you are returning and what we can do to ensure that you have a great stay Kind regards Joan
Very cozy place. Walking distance to everything. Beach , water sports Restaurants. Etc
Thank you for responding to our survey. We are happy that you enjoyed your stay and would love to have you stay with us again. Please let me know if there is anything we can do to ensure that you continue to have a great stay Best regards Joan
Thank you for your feedback on your stay with us. We are so happy you had a great stay. Let us know when you are coming back and what we can do to ensure you continue to enjoy your stay with us
Thank you for taking the time to give us your feedback on your stay with us. I am happy that you had a good stay and would love to know what we can do to ensure it is perfect next time. Please do not hesitate to let us know when you are coming back and how to assist you in having a perfect stay. Best regards, Joan
Thank you for completing our survey and giving us your feedback. We do appreciate your taking the time to give us the details! Our sofas were designed to be the best sleeper sofa beds and unfortunately that has a consequence. My apologies for that. We also carry brooms and dust pans in our rooms! Sorry we missed yours! We are happy that you enjoyed your stay with us. Please let us know when you are coming back and we will ensure that you continue to have great stays with us. Looking forward to welcoming you back home to Turtle Cay. Best regards, Joan