Quality Inn

2.5 star property
Hotel in Lockport with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Quality Inn

Standard Room, 2 Double Beds | Tempur-Pedic beds, in-room safe, desk, laptop workspace
Reception
Interior entrance
Standard Room, 1 King Bed with Sofa bed, Jetted Tub | Tempur-Pedic beds, in-room safe, desk, laptop workspace
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Breakfast included
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
551 S Transit St, Lockport, NY, 14094
  • Place, Four Seasons Players
    ‪19 min walk‬
  • Place, Erie Canal Discovery Center
    ‪2 min drive‬
  • Place, Lockport Caves
    ‪2 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪26 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed, Jetted Tub

7.6 out of 10
Good
(4 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds

7.2 out of 10
Good
(26 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Lockport

Located within a mile (2 km) of Four Seasons Players, Quality Inn is within 2 miles (3 km) of Big Bridge. This 50-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Four Seasons Players - 19 min walk - 1.1 miles
  • Erie Canal Discovery Center - 2 min drive - 1.4 miles
  • Lockport Caves - 2 min drive - 1.6 miles
  • Upson Park - 2 min drive - 1.6 miles
  • Kenan Center - 2 min drive - 0.9 miles

Getting around

  • Buffalo-Depew Station - 29 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 27 min drive

Restaurants

  • ‪McDonald's - ‬1 min drive
  • ‪Tim Hortons - ‬18 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Wendy's - ‬7 min walk
  • ‪Burger King - ‬9 min walk

About this property

Quality Inn

Hotel in Lockport with free breakfast and a fitness center
Quality Inn features a gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include express check-out, free newspapers, and a TV in a common area.
40-inch LED TVs come with digital channels, and guests can stay connected with free WiFi. Tempur-Pedic beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per pet, per night
  • Dogs only
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Comfort Inn Hotel Lockport
Comfort Inn Lockport
Lockport Comfort Inn
Quality Inn Lockport
Quality Lockport
Quality Inn Hotel
Quality Inn Lockport
Quality Inn Hotel Lockport

Frequently asked questions

Is a free cancellation option available at Quality Inn?

Quality Inn offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn?

As of Dec 5, 2025, prices found for a 1-night stay for 2 adults at Quality Inn on Dec 7, 2025 start from $85.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Quality Inn?

This hotel is located in Lockport within a short 19-minute walk of Four Seasons Players. You'll also find Lockport Locks and Erie Canal Tours and Erie Canal Discovery Center within a short drive.

Is there parking available at Quality Inn?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Quality Inn feature a casino on the premises?

No, Quality Inn doesn't have a casino.

Will I find an indoor pool at Quality Inn?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Quality Inn?

Couples staying at this hotel will appreciate amenities like a comfy mattress as well as free breakfast and a 24-hour front desk.

Are there hot tubs at Quality Inn?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Quality Inn have a restaurant with a breakfast menu?

Quality Inn offers free buffet breakfast each morning though there is no restaurant.

Will Quality Inn allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Quality Inn for a fee of USD 20 per pet, per night.

Does Quality Inn have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Quality Inn?

The closest major airport to Quality Inn is Niagara Falls, NY (IAG-Niagara Falls Intl.), which is 15.7 mi away (21 minutes by car). Another top airport is Buffalo Niagara Intl. Airport (BUF), which is located 16.8 mi away (27-minute drive).

Are there rooms with balconies that I can book at Quality Inn?

No, there aren't any guestrooms with balconies at Quality Inn.

Quality Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 166 out of 647 reviews
Rating 8 - Good. 194 out of 647 reviews
Rating 6 - Okay. 125 out of 647 reviews
Rating 4 - Poor. 83 out of 647 reviews
Rating 2 - Terrible. 79 out of 647 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Natalia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good service. I got a disable room and quite close to the lobby and couldn’t really sleep the last night due to some noise. Other than that it was great!
Stayed 3 nights in Sep 2025

10/10 Excellent

Luz

Traveled with family
They didn’t clean the room
Stayed 2 nights in Aug 2025

4/10 Poor

Jair

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bathroom fan was so noisy, the breakfast was so poor, not even a fruit in their selection.
Stayed 1 night in Aug 2025

10/10 Excellent

Elliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great host!!! Manager Harry gave us good recommendations for places to visit. Friendly and good accommodating staff. Thank you for having us. Highly recommended for friends and family.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kenda

Stayed 1 night in Aug 2025

2/10 Terrible

Pawankumar

Disliked: Cleanliness, staff & service, property conditions & facilities
Whe
Stayed 2 nights in Aug 2025

8/10 Good

Shakonwarétsi

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty decent place, close to everything
Stayed 2 nights in Aug 2025

8/10 Good

Larry

Traveled with family
Liked: Amenities
Bed mattress was bad
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

It was an okay stay

Bed was comfortable, toilets flushed, shower was hot and the AC worked. Staff was friendly and always available to assist. Sheets had stains. Need to remove the old stained chairs and lampshades from the bedrooms! There were no protein options for breakfast, mainly carbs, so no options for diabetics. The hotel is in need of maintenance. Our room had a very old pocket door for bathroom that was broken and would not completely shut. The window lock was broken in my moms room so the first floor window was open to outside with no screen (we got it to lock using a knife). Drapery is old, ripped and stained. First thing you see when you walk into the lobby is a 10Ft dead tree. Not all rooms have privacy locks on the door. Very poor lighting in the rooms. Mini fridge worked, but there was food left in it from a previous guest. They were unable to accommodate my mom with a room near the rest of the family, she was on the opposite end of hotel down a long smelly hallway (with a broken window lock), we ended up having her stay with another family member.
Stayed 1 night in Jul 2025

4/10 Poor

JERROD, Richlands

Traveled with family
Disliked: Amenities
The blankets were disgusting. Stains on the covers. The was mold in the AC and the floors were not clean. I do not reccomend staying at this hotel.
Stayed 1 night in Jul 2025

6/10 Okay

David

Traveled with partner
older facility
Stayed 1 night in Jul 2025

6/10 Okay

Harinadh

Stayed 1 night in Jul 2025

2/10 Terrible

Paul

Disliked: Cleanliness, property conditions & facilities
The room was horrible! The ceiling was falling apart and the curtains were ripped with stains all over them
Stayed 2 nights in Jul 2025

8/10 Good

Onekia

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
While it wasn't a fancy hotel, it is a good place to stay. Stay friendly, place nice and quiet and within walking distance to food options.
Stayed 2 nights in Jul 2025

4/10 Poor

glenda

Disliked: Cleanliness, amenities, property conditions & facilities
Smell of cooking indian food overwelling low water pressure in shower breakfast was pathetic apples only fruit coffee terrible
Stayed 4 nights in Jul 2025

4/10 Poor

Paul

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Definitely better then sleeping in my car. And although the bedding was somewhat questionable (but apparently clean), the bed itself was comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Rajat

Stayed 1 night in Jun 2025

2/10 Terrible

Jason

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were incredibly dirty and in disrepair
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Traveled with family
It was good except for a spot on the ceiling above 1foot wide and a couple of feet long that needed to be patched and painted
Stayed 1 night in Jun 2025

6/10 Okay

HendryKishore

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Room wasn’t clean and breakfast is not good.
Stayed 1 night in May 2025

4/10 Poor

jayabhaskar

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pretty basic breakfast option, the air conditioner was pretty old and not efficient, had to be manually operated. There is no lift, just in case if you happen to carry luggage, then you world have to lift it up through stairs. It’s basically a pretty old hotel, but follows hygiene and cleanliness.
Stayed 1 night in May 2025

8/10 Good

Kahadi

Traveled with family
Liked: Staff & service
Disliked: Amenities
Not the cleanest environment
Stayed 1 night in May 2025

10/10 Excellent

Karen

Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025