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Niagara Falls Courtside Inn

2.0 out of 5.0

Recent guest reviews

This place is the worst place I have ever stayed in my life and I have stayed in a lot of hotels over many years, all types and star ratings, and yes it is cheap but that doesn't excuse unsanitary conditions and broken glass! The first room we were offered had no toilet seat, dirty towels on the floor and the bathtub was filthy, the second room had a broken window with jagged edge glass still in the frame and stunk of vomit. The 3rd room offered, which we took, had curtains hanging off the windows, broken furniture and used cotton buds on the floor, carpet was stained and very dirty. We did not bring any of our belongings into the room, slept in our clothes and left at 5am after being kept awake by the questionable comings and goings all night long. We would not bear to even wash in there. It should be condemned and shut down immediately. Hotwire is very misleading , no one should be offering this motel. It is unsafe. Buyer beware!

Our room had a dirty bathroom sink, a toothbrush and hairbrush left from previous visitor, a television that could not be controlled, no room phone to contact desk or for emergency, mismatched drapes, damaged walls, dirty carpets, towels like sandpaper, bathtub faucets with different control directions. No ice bucket, no coffee maker. Hotwire listed this as comparable to 2.5 star ratings. Won't stay again. Won't use Hotwire, the Hotliars!!!

This has to be one of the most disgusting places I have ever set foot in. From the moment we walked into our room there were problems and filth. There was a hole in the wall by one of the beds, knobs broken off the dresser, knobs that came off the air conditioner because they weren't actually attached and there was no way to adjust the room temperature. There was broken glass and a half empty water bottle under the bed. The bathroom hadn't been cleaned and we found someone else's stubble on the sink along with other people's spit on the taps, wall and mirror. There was a big hole to the outside of the building where the bathroom fan use to be and the tub was black. It didn't look like the bedsheets had been changed after their last guests either. The pool had been shut down that day by the health inspector for unsanitary conditions. When we complained, they showed us three more rooms that were equally gross. There is no way this place is safe for anyone to stay here let alone with children. We checked out within an hour of arriving and found a better place to stay, where we showered immediately to make sure we hadn't picked up anything from being in their rooms. The only reason I'll give it a one is because you can't rate in negative numbers.

We had several problems with this hotel. When we checked in and went to our room their was someone's luggage still in the room. We went and told the person on duty. They stated that these people already checked out. I thought they had to clean the room before they give it to another guest. If they did clean the room they would of known the luggage was still there. They give us another room. That night I find out the bath tub doesn't plugged to tAke a bath if you want one. The next morning we wake up to either fruit flies or gnats covering our sink. Also no exhaust fan in the bathroom. You can see the light of day coming in. We complain to the person on duty. We are given yet another room. I go to take a bath that night. The bath tub looks like it hasn't been cleaned in weeks. When you take a shower the bath tub fills up with water. Again in this room their is no exhaust fan. Lastly the garbage can or beds were never made the whole time we were there. I will never stay at this hotel again. It was horrible and I hope this review helps people when looking for a room in Niagara Falls.

My husband and I always travel on a budget and the price of the room was why we chose to book here. We booked for 2 nights to celebrate our anniversary. Our room was gross. We arrived on Friday and checked in around 3pm. We stayed in room 4. Initially, we only noticed we were missing towels. We then left to go sightseeing and take in this beautiful city. (The only positive is that this hotel is walking distance to all the main attractions). We returned after 10pm and stopped by the office to ask for towels. The lady did find us two. We arrived back to our room. I took my shoes off to discover how filthy the carpet was. I could physically feel a sticky substance on the carpet. I put my shoe back on. Then I discovered that the pillows on our bed did not have pillow cases on them. The pillows were not visibly soiled, so I laid down anyway, due to being too tired to return to the office. It was not a noisy room and fell asleep quickly. I rolled over sometime during the night and realized then, the bedding oozed with the smell of urine! I jumped out of bed (to get the germs off of me) and attempted to shower but the shower did not work! We left and were not given a refund for the additional day that we booked. I wouldn't recommend this hotel to anyone. I am not a picky person and have stayed in 2-star hotels before, when we travel. I haven't ever encountered a room so dirty before. Beware, if you book and leave early, they will not refund your money! They have a large sign in the office that stated "No Refunds". I now know why this sign exist.

Do yourself a favour and DO NOT STAY HERE!!!!!! By far, the worst motel I've ever stayed in and the staff is about as welcoming as the plague. Absolutely disgusting room and a filthy pool. Spent $430 for a two night stay and not even a "thank you" or "how was your stay" when I was checking out

We stayed here end of July. We arrived after a 12 hour drive at 830 am. The friendly girl working in the lobby allowed us to check in almost immediately. (After the cleaning staff finished cleaning our room quick for us from the last guest.). We payed $50 and we could walk 1 mile to the falls! Room was older but clean! Pool area was very nice! If you are looking to do a budget vacation and don't mind a short walk,this is a great hotel! Our room also had a fridge.

They never want to reimburse us. They was a lot of dirt on the heater, there was hole in the wall. We found a red bug on the bed and on top of it the lady at the desk lie to hotel.com by saying that the room was in perfect condition..... The blanket was not even clean.... We end up having to book the Sheraton at 450$ a night because of them.... nightmare.....

Overnight stay but this was too long. One of the worst places we have stayed in. No mirror in the bathroom, how does a man shave without a mirror? No shelf in the bathroom, how does a woman unpack all here make up and stuff? The room decor was awful and very old, the beds were terrible, the traffic noise loud. Everything was not good at all. Budget yes, but this place takes budget to the extreme. If you can avoid this place.

My boyfriend and I made a reservation to stay at this Inn 3 weeks before New Years. When we called they said no need to take our credit card to hold the room they only asked for our name. When we showed up to check in they had no record of us calling and said they only had 1 room left. The room was a nightmare, no light bulbs 💡 in the lamps, no sheets on the bed, there were no towels in the washroom and the toilet 🚽 was extremely dirty to say the least. There was feces in the toilet. We were horrified. We didn't stay we went back to the front desk and asked for our money back. When we explained why they did even apologize, the girl wouldn't even look at us. Don't waste your time or money on this Inn it's a complete dump!!!!!

5640 Stanley Avenue Niagara Falls ON

Hotel highlights

  • Close to Skylon Tower
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Skylon Tower is within a mile (2 km) of Niagara Falls Courtside Inn, and other popular sites like Horseshoe Falls are within a couple of miles (3 km). This 52-room motel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking. Located in central Niagara Falls, the motel is also near American Falls and Bridal Veil Falls.


Dining

Savor a meal from the comfort of your room with room service.


Rooms

The 52 rooms are air-conditioned and have desks. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Rooms also include free toiletries. Housekeeping is available once per stay.


Property features

Guests of Niagara Falls Courtside Inn enjoy an outdoor pool, free WiFi in public areas, and microwave in a common area. There's free parking if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. This smoke-free motel also has an ATM.

Reviews from Trip Advisor

Trip Advisor aggregated rating

6.0% of guests recommend this hotel

Total of 89 reviews