The suites are spacious and comfortable for traveling with your family. We requested dishes and a toaster and were able to make bagels for breakfast in the room every morning - better when traveling with kids. Our room was serviced every day, but I give the cleaning a B-. I don’t think they ever wiped down our dining table during our 5 nights. All staff were friendly and helpful.
This hotel is in a quiet but convenient location, and the staff were understanding and hospitable. It does seem that many amenities (restaurant, fitness center) used to exist, but no longer do. That probably has something to do with the reasonable rates by NYC standards.
Love the location and small kitchens.
I've stayed at this hotel many times. Despite this new Covid environment, the hotel is accommodating and friendly housekeeping staff. While I was using my time at the hotel to recuperate, the housekeeping staff checked on my needs everyday. This is my preferred NYC hotel.
Convenience
Very nice stay
The staff were extremely friendly and accommodating, especially when I asked to check in early and they didn't have my room ready, so they upgraded me for no extra charge.
Beautiful and creative design and decor. Did not like the new resort fee- outrageous.
It say parking is included but they charge you 65 dollars. Then an additional 40 dollars a day for WiFi and the gym. I would have liked to know this before booking .
stained linens no heat
Great stay and free early access Nice staff and nice fred happy hour with wine.
Liked proximity to activities. Did not like the high prices of the mini bar.
Clean room, a little old, but ok. Very rude receptionist.
Cool rooftop lounge. Clean rooms in good condition. Windows open for fresh air. Subway station is a bit of a walk, but not too bad. Ice can be hard to obtain. On two nights I called for some, and the front desk said they would send some right up, but it never came. A minor issue I suppose, but easy to correct.
Located in Manhattan, The Shelburne Sonesta New York is within a 5-minute walk of 5th Avenue and within 15 minutes of other popular attractions like Grand Central Terminal. This 325-room, 4-star hotel welcomes guests with conveniences like a gym, a business center, and concierge services.
For a nice break, mingle with other guests at the free daily manager's reception.
Guests can expect WiFi and 48-inch flat-screen TVs with cable channels. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
Renovated in 2019, The Shelburne Sonesta New York offers a gym, WiFi in public areas, and conference space. Valet parking is offered for USD 65 per day. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, a free grocery shopping service, and laundry facilities.
The suites are spacious and comfortable for traveling with your family. We requested dishes and a toaster and were able to make bagels for breakfast in the room every morning - better when traveling with kids. Our room was serviced every day, but I give the cleaning a B-. I don’t think they ever wiped down our dining table during our 5 nights. All staff were friendly and helpful.
This hotel is in a quiet but convenient location, and the staff were understanding and hospitable. It does seem that many amenities (restaurant, fitness center) used to exist, but no longer do. That probably has something to do with the reasonable rates by NYC standards.
Love the location and small kitchens.
I've stayed at this hotel many times. Despite this new Covid environment, the hotel is accommodating and friendly housekeeping staff. While I was using my time at the hotel to recuperate, the housekeeping staff checked on my needs everyday. This is my preferred NYC hotel.
Convenience
Thank you for your review and rating!
Very nice stay
We are so happy to hear you enjoyed your stay. We hope to have you stay with us again soon!
The staff were extremely friendly and accommodating, especially when I asked to check in early and they didn't have my room ready, so they upgraded me for no extra charge.
We are so happy to hear you enjoyed your stay. We hope to have you stay with us again soon!
Beautiful and creative design and decor. Did not like the new resort fee- outrageous.
It say parking is included but they charge you 65 dollars. Then an additional 40 dollars a day for WiFi and the gym. I would have liked to know this before booking .
Dear Daniel Joseph, Thank you for being a loyal customer, We are so happy to hear you enjoyed your stay. We hope you are well and we will see you again soon!