Skip to main content
Beginning of main content

Recent guest reviews

The suites are spacious and comfortable for traveling with your family. We requested dishes and a toaster and were able to make bagels for breakfast in the room every morning - better when traveling with kids. Our room was serviced every day, but I give the cleaning a B-. I don’t think they ever wiped down our dining table during our 5 nights. All staff were friendly and helpful.

This hotel is in a quiet but convenient location, and the staff were understanding and hospitable. It does seem that many amenities (restaurant, fitness center) used to exist, but no longer do. That probably has something to do with the reasonable rates by NYC standards.

Love the location and small kitchens.

I've stayed at this hotel many times. Despite this new Covid environment, the hotel is accommodating and friendly housekeeping staff. While I was using my time at the hotel to recuperate, the housekeeping staff checked on my needs everyday. This is my preferred NYC hotel.

Convenience

Very nice stay

The staff were extremely friendly and accommodating, especially when I asked to check in early and they didn't have my room ready, so they upgraded me for no extra charge.

Beautiful and creative design and decor. Did not like the new resort fee- outrageous.

It say parking is included but they charge you 65 dollars. Then an additional 40 dollars a day for WiFi and the gym. I would have liked to know this before booking .

stained linens no heat

Great stay and free early access Nice staff and nice fred happy hour with wine.

Liked proximity to activities. Did not like the high prices of the mini bar.

Clean room, a little old, but ok. Very rude receptionist.

Cool rooftop lounge. Clean rooms in good condition. Windows open for fresh air. Subway station is a bit of a walk, but not too bad. Ice can be hard to obtain. On two nights I called for some, and the front desk said they would send some right up, but it never came. A minor issue I suppose, but easy to correct.

Lexington Avenue New York NY

Hotel highlights

  • Walking distance to 5th Avenue and Grand Central Terminal
  • Health club
  • WiFi in rooms (speed: 25+ Mbps) and in public areas (fees apply)
  • Business center

Located in Manhattan, The Shelburne Sonesta New York is within a 5-minute walk of 5th Avenue and within 15 minutes of other popular attractions like Grand Central Terminal. This 325-room, 4-star hotel welcomes guests with conveniences like a gym, a business center, and concierge services.


Dining

For a nice break, mingle with other guests at the free daily manager's reception.


Rooms

Guests can expect WiFi and 48-inch flat-screen TVs with cable channels. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.


Property features

Renovated in 2019, The Shelburne Sonesta New York offers a gym, WiFi in public areas, and conference space. Valet parking is offered for USD 65 per day. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, a free grocery shopping service, and laundry facilities.

Room options

Room, 1 Queen Bed, Accessible

1 Queen Bed | Sleeps 2

Guest Room Two Beds Accessible

2 Queen Beds | Sleeps 4

Deluxe Studio, 1 Queen Bed

1 Queen Bed | Sleeps 2

Studio, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Guest reviews for The Shelburne Sonesta New York

Everyone (15) Couples (6) Family (15)
4
Family

The suites are spacious and comfortable for traveling with your family. We requested dishes and a toaster and were able to make bagels for breakfast in the room every morning - better when traveling with kids. Our room was serviced every day, but I give the cleaning a B-. I don’t think they ever wiped down our dining table during our 5 nights. All staff were friendly and helpful.

By on Jul 26, 2022

4
Family

This hotel is in a quiet but convenient location, and the staff were understanding and hospitable. It does seem that many amenities (restaurant, fitness center) used to exist, but no longer do. That probably has something to do with the reasonable rates by NYC standards.

By on Apr 21, 2022

5
Everyone

Love the location and small kitchens.

By on Apr 16, 2022

4
Family

I've stayed at this hotel many times. Despite this new Covid environment, the hotel is accommodating and friendly housekeeping staff. While I was using my time at the hotel to recuperate, the housekeeping staff checked on my needs everyday. This is my preferred NYC hotel.

By on Oct 25, 2021

Review comment responded on Oct 27, 2021

Dear Daniel Joseph, Thank you for being a loyal customer, We are so happy to hear you enjoyed your stay. We hope you are well and we will see you again soon!

5
Family

Convenience

By on Oct 20, 2021

Review comment responded on Oct 27, 2021

Thank you for your review and rating!

5
Everyone

Very nice stay

By on Sep 24, 2021

Review comment responded on Oct 27, 2021

We are so happy to hear you enjoyed your stay. We hope to have you stay with us again soon!

5
Everyone

The staff were extremely friendly and accommodating, especially when I asked to check in early and they didn't have my room ready, so they upgraded me for no extra charge.

By on Sep 22, 2021

Review comment responded on Oct 27, 2021

We are so happy to hear you enjoyed your stay. We hope to have you stay with us again soon!

4
Everyone

By , from DAVIE on Aug 31, 2021

5
Friends

Beautiful and creative design and decor. Did not like the new resort fee- outrageous.

By on Jun 15, 2021

3
Family Family with small children

It say parking is included but they charge you 65 dollars. Then an additional 40 dollars a day for WiFi and the gym. I would have liked to know this before booking .

By on Jun 8, 2021

The Shelburne Sonesta New York

303 Lexington Avenue, New York, NY 10016
url importing http://www.orbitz.com/New-York-Hotels-The-Shelburne-Sonesta-New-York.h27283-p2.Hotel-Reviews
There was an error importing /New-York-Hotels-The-Shelburne-Sonesta-New-York.h27283-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/New-York-Hotels-The-Shelburne-Sonesta-New-York.h27283-p2.Hotel-Reviews

Frequently asked questions