Dylan Hotel NYC4.0 out of 5.0
Recent guest reviews
Several days ago my wife and I stayed at the Dylan Hotel NYC. It was very convenient location-right in the center of New York City where we could walk to Times Square, Empire State Building, NY Public Library... It also was very helpful that right on the corner was a Starbucks. And it wwas next to The Benjamin Steakhouse -high class place to have a nice dinner. But the person who made the biggest difference was the person behind the desk the night we arrived. His name is Qasim. He was very professional, polite and very informative. It was great he had patience to answer all our questions. We placed couple of small requests and his answer always was "No problem, I will take care of it." It was great to start our stay in The Dylan Hotel with a big smile thanks to Qasim and the entire staff of the hotel. Good Job!!!!
Easy in an out, well maintained hotels and larger than average rooms for Manhattan standards. Friendly and helpful staff. Lots of eating options just around the block. Grand Central is a great place to hang out when the weather is bad, including a chance to walk about
Arrived on Friday end of March, and seriously question why I booked this place. From pictures and other reviews I guessed it would have been good. Or decent at least, but no I wouldn't come back to this place. I entered and no one noticed me despite two people behind the reception. One girl barely spoke English and didn't understand what her colleague asked her to do. My reservation that was made through booking.com, had apparently not registered despite my confirmation, and so, they couldn't find me in the register. I had also requested a room as high up as possible, but out of these, I got a room on the third floor...with - wait for it - NO WINDOW !. I have never been this depressed in my life. The room size was good, it was clean and the bathroom was surprisingly nice in white marble, but the fact the room had no window made even me who is normally fine with most faults, claustrophobic. The A/C made more than a loud noise and the fire alarm was flashing constantly in the night in the ceiling, and so, no sleep was possible. It was like having a seizure in this bunker. The location is good. But that's where it ends. The staff upon shcek out barely looked at me, handed me my bill without asking for me to review it or if I had had anything from the mini-bar. I guess they didn't care. And then shoved a "Trip advisor"- printed card in my face asking me to rate them. And hereeee I am. I will not go back.I only ask for a few things when I stay in a hotel, friendly staff, good light, and good location...they had the location. It needs more than a revamp this joint !
Central location, but still in an area that's not too noisy and busy. The service was good and I found all staff to be friendly and helpful. Would stay again and recommend to others. I found we got a lot of value for the price. It's an excellent spot to explore NY from and the room was more than comfortable.
A long delayed posting on my NYE visit to NYC and the Dylan. Great location, wonderful and helpful staff. Very nice room and yes, update should be coming but comfortable and nice marble bathroom with walk in shower. I was pleasantly surprised to return to my room on New Year's Eve and find the housekeeper had hand written me a note wishing me Happy New Year! Very Classy!
This hotel needs a revamp now. Lobby dimly lite and shabby. Front desk employees unfriendly and seemed irritated. Room and bathroom dirty and dinghy. Great location but would not stay there again unless they renovate
Very central, only about 10 minutes from Times Square. New York is at your feet as soon as you step out. The staff are very friendly and the rooms are clean. We did not eat at the restaurant in the hotel but it seemed nice. We would stay again.
This was in a great location. The staff was very helpful and accommodating. The room was clean and comfortable. The bathroom was large and cold but was provided a space heater. The TV channels were not the best variety but we weren't there to just sit in our room and watch TV.
I just checked in today for a 4 night business stay. First room was a dark hole. with little to no light. Basically uninhabitable. 2nd room was better but sterile and just odd. 3rd room 15th floor small room, furnishings falling apart and cheap but huge floor to ceiling windows (finally natural light). Front desk staff very nice and accommodating trying to find me a good room I could live in for 4 days. Nice location but just OK hotel. Tried a few hotels in the area, I'll try again somewhere else next time. For the price it's OK. Again the front desk staff were very nice.
We stayed in Dylan hotel for a week. The location is great, very close to the Grand Central, 5th Avenue and in walking distance from Times Square. The staff was very nice and very welcoming. The room was large was clean. Breakfast was a free buffet and very tasty. We highly recommend this place.
Located in Midtown, Dylan Hotel NYC is adjacent to Grand Central Terminal and within a 5-minute walk of other popular sights like Chrysler Building. This 107-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a fitness center. Centrally located in New York, the hotel is also a short walk from Empire State Building and Times Square.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Continental breakfast is offered for a fee each morning from 6:30 AM to 10 AM.
All of Dylan Hotel NYC's 107 soundproofed rooms provide refrigerators, minibars, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Free weekday newspapers, laptop-compatible safes, and ironing boards are also standard.
At Dylan Hotel NYC, guests have access to a fitness center, free WiFi in public areas, and a business center. Valet parking is available for USD $45.00 per day, and there's also an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include free newspapers and laundry facilities.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 834 reviews