Dylan Hotel NYC4.0 out of 5.0
Recent guest reviews
The hotel is located near Central station on 41 st. The room was clean and good enough. The staff was very friendly and are helpful, and are biilingual. There was a leaking in the bathroom, and as son I mentioned, this was fixed immediately.
We just stayed at the Dylan Hotel on 2/17 and 2/18/17, coming from CT. It was a gift from my son. We are very pleased with his choice. The hotel staff was great and our 14th floor room was very nice. Since it was a beautiful February weekend, in the 50's and 60's, the heat was a little too high for us. When we called maintenance, a worker brought us a fan and that was great. We had the windows slightly open and the fan made a wonderful cross breeze. We ate a Benjamin's Steakhouse (another gift from my other son) for dinner and that was great. For breakfast, we chose to order from the menu instead of the buffet. My husband and I were very pleased (I just love the schlag on my Belgium waffle). My husband even purchased the Benjamin's steak sauce for home. I would definitely return to this hotel, if I come back to NYC. Also, the Paramour show on Broadway was incredible.
The room we had wasn't that good but the hotel is nice and very well located near Grand Central and 5th Avenue... and the best steakhouse in NYC is on the ground floor of this same hotel.. What more to ask?
Pros: location, price is right, coffee maker in room, helpful staff. I had no problem with heat, room was average size for NYC. Coffee maker, small refrigerator with a few essentials in it. Coke juice water. Bathroom necessities, outstanding! Great restaurants near by. Cons: rooms are a little dated and basic. Electrical outlets limited by the bed. I had unplugs a lamp to charge my phone. I would not put my CEO here but fine for me.
Staff were great. Hotel clean, modern with a really good restaurant. Awesome location - convenient. Stayed here on 1st trip to NYC - it was perfect. Absolutely no issues with anything. Would definitely stay again
We got a really good deal so it was worth what we paid, but had I paid full price for this "4 star" hotel I would've been annoyed. The location was excellent - no complaints there. The room decor/amenities/size was adequate but the heat didn't work and our room was freezing the entire stay. On our second stay these weird alarm sirens went off for 20 minutes at 8am and we had no idea what they meant or why. After the fourth siren and no inclination from the front desk we called down and they just snipped that it was probably a malfunction, and to ignore it. Probably? These sirens were LOUD. Not exactly the wake-up call I was looking for but given a room with heat and an on-sale price I would stay again for the location.
We got an incredible deal on this hotel, so it's difficult for me to criticize. I would say that if I paid full price i would be disappointed. This hotel is said to be 4 stars, to me that is debatable. What I loved besides the great price we got? The location! Right by Grand Central. Not a very busy street, not too much noise. Good sized room for Manhattan. Staff was friendly and helpful. What didn't I like? The bed was very uncomfortable and did not have good pillows. The staff did bring us a few more. There are a few stains on carpets, which doesn't necessarily bother me except that this hotel is listed as being a 4 star. They just need to do some remodeling/upgrades. I would stay here again if the price was right.
Location is pretty good ,, but hotels lobby area was very tiny,, rooms are small too I went there w my two kids ,, They also charged for parking a car 59$,, 😟😟😟 Bathroom was so cold that we had to open the door there for a while to be able to take a shower,, was no hair conditioner in shower,,
We checked into the Dylan and received a room that apparently had not been fully stocked. There were no glasses in the bathroom, one hand towel, and only one wine glass over the mini bar. We asked for a second wine glass and were brought a water glass... Okay, I get that's being overly picky, but where they really blew it was by not honoring my request for a wake up call. We asked for an 8am call, and were assured it would be taken care of. We had a car service coming to take us to LGA at 9:30. My wife woke up at 9:10 after not getting the call and we had to rush like crazy to meet the car... The front desk clerks only excuse was that he just started his shift...
1.) plaster is falling from wall 2.) Torn curtains 3.) FD didn't find my third party booking reservation. After showing a confirmation the agent responded "Well, we will ALLOW you to stay the night". Like it was a privilege. 4.) A/C did not work in any of the three rooms I tried. FD agent made me follow him around to the different floors until their was a room that did have it...and it still didn't work! 5.) FD agents were completely inconsiderate, rude and very snooty. Not classy at all! The girls would speak in another language while whispering and pointing at me. It's fine, though, it only reflects poorly on their character not mine. So, if you want to be looked down on and treated like a peasant, this hotel is great!
Located in Midtown, Dylan Hotel NYC is adjacent to Grand Central Terminal and within a 5-minute walk of other popular sights like Chrysler Building. This 107-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a fitness center. Centrally located in New York, the hotel is also a short walk from Empire State Building and Times Square.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service. Continental breakfast is offered for a fee each morning from 6:30 AM to 10 AM.
All of Dylan Hotel NYC's 107 soundproofed rooms provide refrigerators, minibars, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Free weekday newspapers, laptop-compatible safes, and ironing boards are also standard.
At Dylan Hotel NYC, guests have access to a fitness center, free WiFi in public areas, and a business center. Valet parking is available for USD $45.00 per day, and there's also an area shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include free newspapers and laundry facilities.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 805 reviews