Staff was prompt and kind! Room was a bit dated but our corner room was huge! And very quiet. Great location
Benjamins Steak attached was excellent albeit not open on weekends. Staff fine. Too much did not match online link. No valet parking! Daily fee not mentioned anywhere. For all that money balanced as the $70 advertised valet fee turned out to be only $50 when you park three blocks away and get your stub stamped by the hotel. Location was ideal.
Centrally located, quiet smaller hotel. Excellent friendly service at desk
The staff were very friendly and our room was ready before check in time. Very cleanly, however furniture could use updating. Overall a great location.
Very clean, great location, friendly staff.
My husband and I highly recommend Dylan Hotel. Our room was clean, quiet, and with a very high ceiling. All the staff were friendly and professional. We had a wonderful stay at Dylan Hotel!
1. No heat on my room in December so I slept fully clothed, 2. Can't shower without leaving large puddle on floor. 3. Restaurant next door sounds like a raucous wedding party being held in the hotel, 4. Desk outlet doesn't work meaning I had to crawl under the desk twice to charge my phone. And all at NYC prices.
Off grand central
Very nice hotel. Tiny closet. I did not like the $11 added maditory fee; they should just increase the room rate $11 and save the annoyance. Staff were professional. Upkeep was good and area great.
This is not bad but it’s not spectacular. Put it this way…the lobby is nicer than the room. The only thing that is updated is the bathroom. But only kind of. There’s definitely no countertop space for anything. They have these three glass shelves but small. So ladies be ready to do your makeup by your bed. Also it’s a weird layout for the shower. The glass partition stops short and it’s basically open space where if you’re taking a shower the water will get everywhere on the floor. Also speaking of shower…the first day I was there I took a shower as soon as I got in my room. The drain was clogged so the water completely pooled up. I didn’t even wash my hair so it wasn’t because of that. I did tell them and they fixed it only slightly. Also they could’ve done a better job cleaning the carpet because there was lint all over the place. Plus honestly the carpet needs updating as there are stains everywhere. I will say though that the nespresso machine is a nice touch. The location is great and really convenient.
Clean quiet convenient.
The place was just okay. We had a terrible view and the place had a beat up worn out kind of feel in the room. The bathroom sink knobs were backwards (hot was cold and vice versa) and they turned the wrong direction. The mini fridge was beat up looking but functional. The staff was friendly and overall it felt pretty clean. It was fine as a place to just stay for a reasonable price but it was not a place I would go to again.
Very well-priced and centrally located hotel.
The staff was absolutely amazing! The room was much larger than I thought it would be for NY and it was very clean. It was also nice and quiet and you don’t hear the sounds of the city at night. My only complaint was that in the winter there is only heat in the room and you aren’t able to turn on the AC but you can turn off the thermostat and they have a fan in the room. I would definitely stay there again.
Very attentive staff nice hotel in the cuts only issue is parking there is none have to pay for parking 24 hours is $100
Being walking distance from Grand Central is a big plus.
Located in Manhattan, Dylan Hotel NYC is adjacent to Grand Central Terminal and within a 5-minute walk of other popular sights like 5th Avenue. This 107-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with room service.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and beds sport down comforters. Refrigerators, coffee makers, and free weekday newspapers are other standard amenities.
Dylan Hotel NYC features free WiFi in public areas, free newspapers, and laundry facilities. If you drive, self parking is USD 70 per day, and there's also an area shuttle. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this boutique hotel include a vending machine and a banquet hall.
Staff was prompt and kind! Room was a bit dated but our corner room was huge! And very quiet. Great location
Benjamins Steak attached was excellent albeit not open on weekends. Staff fine. Too much did not match online link. No valet parking! Daily fee not mentioned anywhere. For all that money balanced as the $70 advertised valet fee turned out to be only $50 when you park three blocks away and get your stub stamped by the hotel. Location was ideal.
Dear John,Thank you for staying with us at the Dylan Hotel! The Benjamin Steakhouse is open for breakfast and lunch Monday through Friday and Dinner Monday through Saturday for our guests. No valet but we work with a great parking facility which offers our guests discounted parking - just have us validate the parking stub.It was a pleasure to have you with us and look forward to your return!
Centrally located, quiet smaller hotel. Excellent friendly service at desk
Stephen,Thank you very much for staying with us and your nice review. Our team is dedicated to our guests. Anything you need, just let us know. We are here to help!
The staff were very friendly and our room was ready before check in time. Very cleanly, however furniture could use updating. Overall a great location.
Dear Aimee,Thank you for your FIVE STAR REVIEW!!!! We have the best location and Front Desk team in NYC. We have some very nice upgrades coming. Come see!
Very clean, great location, friendly staff.
Dear Travis,Thank you for your FIVE! We love taking care of our guests. I hope you had a great time in NYC and will stay with us again.Regards,
My husband and I highly recommend Dylan Hotel. Our room was clean, quiet, and with a very high ceiling. All the staff were friendly and professional. We had a wonderful stay at Dylan Hotel!
Salme,Thank you for your FIVE STAR REVIEW!!! It was a pleasure to have you stay with us. I hope you had a great time in NYC. Whenever you are ready to return, I would be happy to help you with your reservations.Safe travels,
1. No heat on my room in December so I slept fully clothed, 2. Can't shower without leaving large puddle on floor. 3. Restaurant next door sounds like a raucous wedding party being held in the hotel, 4. Desk outlet doesn't work meaning I had to crawl under the desk twice to charge my phone. And all at NYC prices.
Faber, Thank you for staying with us and your review. We definitely have heat so always let the Front Desk know when you have an issue. We are here to help. I hope you can return for a perfect stay. Let me help you with your next stay.
Off grand central
Theodore, The Dylan Hotel is a very quick walk from Grand Central as well as Bryant Park, Times Square and Empire State Building. We hope to see you again soon!
Dear Kelly,Thank you for your FIVE STAR REVIEW!!! Our large affordable rooms in a great location with amazing service make us a great choice! We have some very nice updates coming so come again and see!Regards,