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Radisson Hotel New York Midtown-Fifth Avenue

4.0 out of 5.0
Overview Reviews Amenities & Policies
25 West 51st Street, Units 3 and 4, New York, NY
1-844-663-2269
4.1
out of 5
"Good!"
See all 413 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 3.5

This hotel is most popular for:

  • Couples
  • Everyone
  • Family

Recent guest reviews

Very clean, nice and friendly staff, perfect location for walking around the city, and decent price. Thanks. Will stay again.

Stayed here when it was a Guest Quarters property. Recently changed hands to Radisson and the transition was not complete. No signage outside. The beautiful 7th floor lounge and terrace was not in use for anything other than breakfast. Everything was exactly as it was with Guest Quarters so maybe it will change. Minor issues with my AC and TV were promptly fixed.

It was terrible the check in Orbitz change the reservation name, the room was too small and small bed (full Bed) and poor AC. no mirror in make draw

Staff members were doing their best, but the recent change in ownership (it is now a Radisson, not a Club Quarters) made check-in with a pre-paid existing reservation a bit of a mess. The kiosks were not working, two employee workstations were crowded into one corner, no sitting area, etc. No room was available for early check-in. When I came back much later, I was handed the wrong checked bag three times until I insisted it was not mine (and it turns out the porter read the tag number incorrectly). The room was still neat and tiny, but the overall experience just felt lacking and not special at all, like Club Quarters used to be. No directions for the lounge, no happy hour, etc. Yawn.

Air conditioning works very hard. It can not be turned off. The brightness of the TV screen is set to automatic. It changes all the time when watching movies. My wife and I really love your hotel. Every year in June we will stay with you. Thank you very much!

Close to a great breakfast/lunch spot (brick oven pizza and cafe next door) and convenience store (Duane Read). Good proximity to icon sites (Rockefeller Center, Radio City Music Hall, St Patricks Cathedral). Rooms are really small if you have more than two people...no room to walk or put luggage with pullout bed open. Closet not functional for luggage storage due to pole in middle and a door that won’t open all the way. Bathroom had a musty smell and TV picture faded in and out. Spotty maid service with infrequent coffee refills. Two elevators for 25 floors. Frequently ended up taking the stairs due to long long waits for elevator. Super noisy if room faces street...everything from nearby construction and street maintenance equipment to early events at Rockefeller Center and late night street revelers woke us up every night of our 5-night stay. Most amenities such as clothes dryer and coffee machine are at sister property (The Jewel) next!door or non-existent (luggage scale).

good location. Easy access to area attractions. Friendly staff.

Great location . Very professional staff. Large room and comfy bed

Location, staff, complimentary wine and coffee. Room was lovely

Overall experience was very pleasant. Room was clean and presentable. Staff tended to my needs. Thank you.

I arrived at 5:30pm and my room was not ready. I had to wait in the bar for approximately 1/2 hour. I was not offered a complimentary drink or anything.

West 51st Street, Units 3 and 4 New York NY

Hotel highlights

  • Steps from 5th Avenue and Rockefeller Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Midtown, Radisson Hotel New York Midtown-Fifth Avenue is next to popular attractions like 5th Avenue and Rockefeller Center. This 230-room, 4-star hotel welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. Start each morning with continental breakfast, available for a fee from 7:00 AM to 10:00 AM.


Rooms

The 230 rooms are air-conditioned and have an array of amenities, including iPod docks, coffee makers, and free bottled water. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Safes, phones, and ironing boards are other standard amenities.


Property features

Radisson Hotel New York Midtown-Fifth Avenue features a 24-hour fitness center, free WiFi in public areas, and conference space. Self parking is available for USD 40 per night. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Room, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2
$153* Per night/room Nov 17 - Nov 18

Studio Suite, 1 King Bed, Accessible, Non Smoking

King 1 | Sleeps 3

Premium Room, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 4

Superior Room, 1 Queen Bed, Accessible, Non Smoking

Queen 1 | Sleeps 2

Guest reviews for Radisson Hotel New York Midtown-Fifth Avenue

Everyone (58) Couples (184) Business (47) Family (57) Other (41) Friends (23)
5
Everyone

Very clean, nice and friendly staff, perfect location for walking around the city, and decent price. Thanks. Will stay again.

By on Oct 16, 2019

Review comment responded on Oct 18, 2019

Thank you for taking the time to write us! The Radisson Midtown Fifth Ave. is happy to hear you had a wonderful stay. We look forward to welcoming you again. Have a great weekend.

3
Everyone

By on Oct 6, 2019

Review comment responded on Oct 6, 2019

Thank you for staying. We value the time you have taken to make this review.

4
Business Business Travelers

Stayed here when it was a Guest Quarters property. Recently changed hands to Radisson and the transition was not complete. No signage outside. The beautiful 7th floor lounge and terrace was not in use for anything other than breakfast. Everything was exactly as it was with Guest Quarters so maybe it will change. Minor issues with my AC and TV were promptly fixed.

By on Sep 4, 2019

Review comment responded on Oct 6, 2019

Thank you for sharing your review! We truly look forward to you choosing us again should your travel needs bring you back to our area. Happy Autumn!

2
Everyone

By on Aug 19, 2019

Review comment responded on Oct 6, 2019

Thank you for your feedback!

5
Everyone

By on Aug 15, 2019

Review comment responded on Aug 28, 2019

Thank you for your recent stay. We greatly appreciate the time you spent to make this review.

2
Partner Couples

It was terrible the check in Orbitz change the reservation name, the room was too small and small bed (full Bed) and poor AC. no mirror in make draw

By on Aug 13, 2019

Review comment responded on Oct 6, 2019

I am very sorry for the experience you had during the check-in process and overall stay. I have taken your concerns and addressed them in an effort to improve our services. I hope that should you return you are able to see the changes we have made. Thank you for your honest feedback.

2
Everyone

Staff members were doing their best, but the recent change in ownership (it is now a Radisson, not a Club Quarters) made check-in with a pre-paid existing reservation a bit of a mess. The kiosks were not working, two employee workstations were crowded into one corner, no sitting area, etc. No room was available for early check-in. When I came back much later, I was handed the wrong checked bag three times until I insisted it was not mine (and it turns out the porter read the tag number incorrectly). The room was still neat and tiny, but the overall experience just felt lacking and not special at all, like Club Quarters used to be. No directions for the lounge, no happy hour, etc. Yawn.

By on Aug 13, 2019

Review comment responded on Oct 6, 2019

I am very sorry for the experience you had during the check-in process and overall. I have taken your concerns and addressed them in an effort to improve our services. I hope that should you return you are able to see the changes we have made. Thank you for your honest feedback.

3
Everyone

By on Aug 1, 2019

Review comment responded on Aug 28, 2019

Thank you for your recent stay. We will be working with our staff to improve on our overall guest experience.

5
Everyone

By on Jul 1, 2019

5
Partner Couples

Air conditioning works very hard. It can not be turned off. The brightness of the TV screen is set to automatic. It changes all the time when watching movies. My wife and I really love your hotel. Every year in June we will stay with you. Thank you very much!

By on Jun 11, 2019

Radisson Hotel New York Midtown-Fifth Avenue

25 West 51st Street, Units 3 and 4, New York, NY 10019
url importing https://www.orbitz.com/New-York-Hotels-Radisson-Hotel-New-York-Midtown-Fifth-Avenue.h1469181-p2.Hotel-Reviews