Front desk girl was rude. The hotel credit card machine was down. Only one person working with a long line to check in. Pretty much the worst check in experience I’ve ever had.
I LIKED THE PROPERTY BECAUSE OF THE AMBIANCE AND ATMOSPHERE. THE STAFF WERE GREAT AND SO FRIENDLY, KIND, CURTEOUS, AND VERY HELPFUL. IT WAS ALMOST TOO FANCY FOR ME !!! HAHA
Received an unexpected upgrade into a beautiful suite. Only issue was only one elevator was working. Beautiful historic hotel
This was one of the best hotels I have stayed at. It was beautiful. Our room was clean and comfortable. The stuff was nice and very helpful. We will be staying at this property again.
Excellent hotel
We had to move on our 1st day due to no wi-fi. On our 3rd day the heating system was not working appropriately maintenance did respond. After his adjustment the room was either to hot for 1 day & to cold for 2 days. We will not be returning or recommending the hotel
The lobby and outside looked ten times better than my room. There was things broken in my room, shower head could use a good cleaning and the building should be repainted. The days I tried to get breakfast it was closed. I did like the proximity to restaurants/activities. The staff was nice. The lobby had a small “convenient store“ with a microwave.
There was trash left in the room from the previous guest!
The hotel was AMAZING! All the staff were as well. The Bell hop, the valets everyone was so friendly. The only downside was the closed pool, but that was clearly noted before I booked.
When we checked in after midnight, there was no soap or wash cloth in the room. After the first night we had to continue to ask for more coffee pods for the room. They very prompt in responding to our request.
Beautiful property, and they are currently performing exterior maintenance and repair. Our room ran out of hot water. I did not care for them adding $10 to the bill for a "historic property fee." If they or the city have reason for another $10 fine, but include it in the up front price.
This property was high class as soon as you drive up. From the bellmen, to the front desk staff, to the housekeeping staff, to the bartender and all the way to the manager! The whole building was clean and the rooms were very spacious, clean and comfortable. Thanks for a great experiance and representing New Orleans in such a positive way!!
The property is a beautiful old grand hotel. It is located within walking distance to the French Quarters and although their restaurant is still closed it has many dining options within a few blocks. Its only a 25 minute uber to the airport.
Located in New Orleans Central Business District, Le Pavillon New Orleans is within a 5-minute walk of Lafayette Square and within 15 minutes of other popular attractions like Louisiana Maritime Museum. This 226-room hotel welcomes guests with a restaurant and conveniences like a 24-hour gym and free in-room WiFi.
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Start each morning with buffet breakfast, available for a fee from 7:00 AM to 10:30 AM.
46-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, coffee makers, and safes are other standard amenities. Housekeeping is available on request.
At Le Pavillon New Orleans, guests have access to a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for USD 51 per night. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this boutique hotel include a microwave in a common area, express check-out, and a ballroom.
Front desk girl was rude. The hotel credit card machine was down. Only one person working with a long line to check in. Pretty much the worst check in experience I’ve ever had.
I LIKED THE PROPERTY BECAUSE OF THE AMBIANCE AND ATMOSPHERE. THE STAFF WERE GREAT AND SO FRIENDLY, KIND, CURTEOUS, AND VERY HELPFUL. IT WAS ALMOST TOO FANCY FOR ME !!! HAHA
Received an unexpected upgrade into a beautiful suite. Only issue was only one elevator was working. Beautiful historic hotel
This was one of the best hotels I have stayed at. It was beautiful. Our room was clean and comfortable. The stuff was nice and very helpful. We will be staying at this property again.
Pamela, thank you so much for staying with us at LePavillon. WE appreciate your business and are happy to see how much you enjoyed your room and the hotel overall. Please visit us again soon.
Excellent hotel
Nick, thank yu so much for staying at LePavillon. We appreciate your business and hope to see you soon.
Mani, thank you for staying at Lepavillon. We appreiate your business and hope you return again very soon.
We had to move on our 1st day due to no wi-fi. On our 3rd day the heating system was not working appropriately maintenance did respond. After his adjustment the room was either to hot for 1 day & to cold for 2 days. We will not be returning or recommending the hotel
Dwight thank you for staying with us. I do apologize for the AC issues you encountered. WE wish you the very best in 2022 and beyond.
The lobby and outside looked ten times better than my room. There was things broken in my room, shower head could use a good cleaning and the building should be repainted. The days I tried to get breakfast it was closed. I did like the proximity to restaurants/activities. The staff was nice. The lobby had a small “convenient store“ with a microwave.
Brittani, thank you for choosng Lepavillon, i do apoligize that you room was not up to par. We hope to see you again soon.
Thank you for your review. We are working with our corporate accounting team to determine why we were unable to process your card authorization quickly and prevent it from happening again in the future. We apologize that this negatively impacted your check in experience.