Skip to main content
Beginning of main content

Le Pavillon Hotel

4.0 out of 5.0

Recent guest reviews

What a stay! We kept waiting for the other foot to drop, and it never did! Beautiful from the outside, gorgeous when you enter, friendly staff, clean and classy rooms. THEN...rooftop pool with room service and, to top it all off...they serve complimentary PB and J every night, at 10 o'clock with milk, chocolate milk and hot chocolate. I loved it and look forward to staying here the next time I visit New Orleans.

We came in yesterday for our anniversary to enjoy the weekend , we booked through orbitz and noticed we had a double queen, so we thought we’d just ask for a king in available. Ms.Lauren who worked the front desk checked and after none were available she continued to look and even upgraded us to a suite with two bedrooms ( both king bed) ... so thanks Ms. Lauren and staff for great experience

We got there at 9 am following an early flight from Florida. They said they would get our rooms as soon as possible, by 3 at the latest. We requested two rooms close together if possible. At 12:42, we got a call saying our room was ready. I inquired whether our friend's room was also ready. He said he would check and call me back. At 3 o'clock, after hearing nothing, we returned to the hotel. Our friends had a room, but now we did not have one. We had our luggage delivered to their room and waited an hour. Several calls were answered with "it's ready, but I want to check to make sure everything is alright." Then nothing would happen. I finally told them we would accept ANY room, I have a bad knee and needed to ice it. (they had no ice machine, or even an ice bucket.) They delivered ice to our friends room, then we had to request a bucket to put it in. Finally, at around 4 o'clock, we got a room at the other end of the hall from our friends, but at least we had a room. The front desk personnel were cold and unfriendly from the beginning, and we never even received an apology for our inconvenience and long wait. The two concierges, Sarah and Leanne, were excellent, as was Mark, the doorman. Our friends had been there before and raved about the hotel but they said they would never return, neither will we!!

Had a wonderful 4 day stay at La Pavillon—located conveniently to just about everything! The bed was big and comfortable, the room was completely darkened when the drapes were pulled, and the room had been updated so that it was like a modern room in a historic hotel. They serve free PB&J with milk and hot chocolate every night at 10PM!

The hard working staff at the hotel were all very friendly. Kimberly and Wayne welcomed us and made us feel at special upon our early morning arrival. I would like to thank the following staff for being so kind to me and my husband. Dagenera , Pam, Frank, Kim, Kathleen , Jade, and the nice blonde concierge, sorry I forgot your name. Sorry if I didn't list anyone's name that provided friendly service to me and my husband during our stay. We introduced ourselves to the manager, he was polite but seemed distracted as if he needed to tend to other matters. Our room was spacious and clean, mattress was very comfortable, but instead of having a fitted sheet there was a flat sheet that shifted throughout the night. When entering or leaving the room the door would slam very loud you have to guide out closed to slow it down. The toilet was slow to flush, and at one point it didn't flush at all, it was taken care of while we were out of the room. We Will be visiting New Orleans in the near future and we would consider staying at this property again

Second time stay at Le Pavillon. Love the elegant baroque Southern charm of this hotel. Staff were friendly, helpful; only critque would be housekeeping-on one of the days she did nit do a good job of cleaning the room. The towels were not replaced (although the used ones were removed). Not sure if the room was vacuumed as candy wrapper was still on floor for 2 days. The bed was not thoroughly made as it just looked like the cover was thrown on the bed and pillows piled on top of each other. I am someone who pays attention to detail sp that was the only disappointment. However, it is a lovely hotel and I would definitely stay there again.

Very nice, clean, convenient walking distance to most places!

Brought the kids to this amazing historic hotel and it exceeded all expectations. The rooftop pool took their breath away and the staff was beyond friendly and helpful. Only negative was the valet parking. It took over an hour to get our car at checkout.

Beautiful architecture on the outside as well as an impressive lobby. Despite the hotel having been renovated over the past few years, I felt that it didn’t fully hit the mark. The elevators need refreshing as well as the hallways leading to the rooms. Can’t quite put my finger on it, but something felt “off” with the hallway once we exited the elevator. The hotel has a historic, traditionally elegant tone, but could use some sprucing up here and there. The guest rooms have been renovated but ours had a couple of bulbs burnt out, a slow draining sink, and the glass partition atop the tub wasn’t caulked at the bottom thus allowing water to seep out and saturate the floor. The toilet also didn’t always fully flush the first time which was annoying since, in addition to the aforementioned, we had to put extra thought while using our bathroom to get dressed for the day and such. The water pressure in the shower was excellent however. The rooftop pool was a nice touch allowing relaxation and a nice view of the city. The nightly PB&J and hot cocoa were among the best we’ve ever had.

We booked a several days’ stay and originally got a room that was in need of renovating. Specifically, the water pressure in the bathroom was very low, and the sink faucet leaked spilling water onto the sink and onto the floor. After noticing the issues, we luckily were able to get a room transfer, and the new room was much better. We would have given it a 5/5 rating if it were not for the first room that was in somewhat disrepair.

Convenient location . Not far from Canal street and French quarters. St. Charles street car line is nearby and can take you to the Garden district and the Zoo. Hotel has a pool but it wasn’t very clean . Carpeted areas in hotel appear very run down and in need of cleaning. Bathroom looks pretty but not very functional. The shower has no sealing and any water that is on the shower door will leak down and pool on the bathroom floor, very inconvenient. Overall beautiful hotel with a great history and friendly staff.

This hotel is located in a quiet, safe area, but within easy walking distance of the main area of the French Quarter. The hotel has modernized, clean rooms plus excellent service. The lobby and the main dining room are decorated with a colorful, historical flair. I have stayed here several times and have never been disappointed.

It was comfortable, clean, and caring. We really enjoyed it. A lot of good suggestions where to go eat. Great location. Friendly staff.

Very elegant hotel with comfortable rooms and amenities.

Overall everything was GREAT. Very friendly staff!! I loved the architecture of the hotel. We loved the food at the bar and the bartender was very nice. The only problem that we had was that the heating vent in our room would make a very loud humming noise randomly and would sometimes last hours. We did call for maintenance but it stopped before he arrived. We spent most of our time out of our room so we got over the noise. We loved our New Orleans trip!!

Enjoyed my brief stay and liked the location! Very nice lobby! Staff was friendly too ..

Amazing experience. Super nice staff! The hotel was very luxurious and the staff we very knowledgeable about the local area.

Great hotel on a nice backstreet in the Cbd. Everything is walking distance so you won’t have to worry about parking. Decor is very up to date and the pb&j bar doesn’t hurt either!

Beautiful hotel, great location. Would totally recommend

Had a ceiling leak in room.. staff immediately switched our room.

833 Poydras St New Orleans LA

Hotel highlights

  • Walking distance to Mercedes-Benz Superdome and National World War II Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Central Business District, Le Pavillon Hotel is within a 5-minute walk of Lafayette Square and within 15 minutes of other popular attractions like St Patricks Church. This 226-room, 4-star hotel has an outdoor pool along with free in-room WiFi and a fitness center. Centrally located in New Orleans, the hotel is also a short walk from Mercedes-Benz Superdome and Audubon Aquarium of the Americas.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10 AM.


Rooms

All 226 air-conditioned rooms provide refrigerators, coffee makers, and free newspapers. Guests can expect free WiFi and 46-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Safes, phones, and ironing boards are other standard amenities.


Property features

Guests of Le Pavillon Hotel have access to an outdoor pool, a fitness center, and free WiFi in public areas. Valet parking is offered for USD 39 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include 11 meeting rooms, express check-out, and free newspapers.

Room options

Deluxe Room, 1 Double Bed

Full 1 | Sleeps 2

Deluxe Room, 2 Double Beds

Full 2 | Sleeps 4

Room, Accessible

Queen 2 | Sleeps 2

Premium Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Le Pavillon Hotel

Everyone (88) Couples (367) Business (84) Family (91) Friends (73) Other (35)
5

lapavillion

Everyone

What a stay! We kept waiting for the other foot to drop, and it never did! Beautiful from the outside, gorgeous when you enter, friendly staff, clean and classy rooms. THEN...rooftop pool with room service and, to top it all off...they serve complimentary PB and J every night, at 10 o'clock with milk, chocolate milk and hot chocolate. I loved it and look forward to staying here the next time I visit New Orleans.

By , from TX on May 18, 2018

5

lovely staff- shout ms. lauren

Everyone

We came in yesterday for our anniversary to enjoy the weekend , we booked through orbitz and noticed we had a double queen, so we thought we’d just ask for a king in available. Ms.Lauren who worked the front desk checked and after none were available she continued to look and even upgraded us to a suite with two bedrooms ( both king bed) ... so thanks Ms. Lauren and staff for great experience

By on May 12, 2018

Review comment responded on May 15, 2018

James, thank you for enjoying your anniversary celebration with Le Pavillon. I am thrilled to hear that we exceeded your expectations with our personable service and we will surely share your kind words with Lauren and team. We look forward to your future stays! Best regards, Sam Atwood

2
Everyone

We got there at 9 am following an early flight from Florida. They said they would get our rooms as soon as possible, by 3 at the latest. We requested two rooms close together if possible. At 12:42, we got a call saying our room was ready. I inquired whether our friend's room was also ready. He said he would check and call me back. At 3 o'clock, after hearing nothing, we returned to the hotel. Our friends had a room, but now we did not have one. We had our luggage delivered to their room and waited an hour. Several calls were answered with "it's ready, but I want to check to make sure everything is alright." Then nothing would happen. I finally told them we would accept ANY room, I have a bad knee and needed to ice it. (they had no ice machine, or even an ice bucket.) They delivered ice to our friends room, then we had to request a bucket to put it in. Finally, at around 4 o'clock, we got a room at the other end of the hall from our friends, but at least we had a room. The front desk personnel were cold and unfriendly from the beginning, and we never even received an apology for our inconvenience and long wait. The two concierges, Sarah and Leanne, were excellent, as was Mark, the doorman. Our friends had been there before and raved about the hotel but they said they would never return, neither will we!!

By on Apr 27, 2018

Review comment responded on May 1, 2018

I am very sorry and disappointed to hear about your experience upon check-in. We always strive to provide a speedy check-in experience for our guess and I will surely speak with my team to see where the miscommunication occurred, as this is unacceptable by our standards of service. I appreciate you bringing these issues to our attention as we work to continue improving the guest experience, and I hope you will decide to give us another chance to impress you in the future! Best regards, Sam Atwood

5

great experience in historic hotel

Everyone

Had a wonderful 4 day stay at La Pavillon—located conveniently to just about everything! The bed was big and comfortable, the room was completely darkened when the drapes were pulled, and the room had been updated so that it was like a modern room in a historic hotel. They serve free PB&J with milk and hot chocolate every night at 10PM!

By on Apr 22, 2018

Review comment responded on May 1, 2018

Thank you for taking the time to review Le Pavillon. It is great to hear that you took advantage of our prime location complete with our well-appointed and spacious accommodations. I am also thrilled to hear that you enjoyed our late-night PB&J snack tradition! We look forward to your future stays! Best regards, Sam Atwood

4

30th anniversary stay

Everyone

The hard working staff at the hotel were all very friendly. Kimberly and Wayne welcomed us and made us feel at special upon our early morning arrival. I would like to thank the following staff for being so kind to me and my husband. Dagenera , Pam, Frank, Kim, Kathleen , Jade, and the nice blonde concierge, sorry I forgot your name. Sorry if I didn't list anyone's name that provided friendly service to me and my husband during our stay. We introduced ourselves to the manager, he was polite but seemed distracted as if he needed to tend to other matters. Our room was spacious and clean, mattress was very comfortable, but instead of having a fitted sheet there was a flat sheet that shifted throughout the night. When entering or leaving the room the door would slam very loud you have to guide out closed to slow it down. The toilet was slow to flush, and at one point it didn't flush at all, it was taken care of while we were out of the room. We Will be visiting New Orleans in the near future and we would consider staying at this property again

By , from Northern California on Apr 5, 2018

Review comment responded on Apr 11, 2018

Thank you for choosing Le Pavillon. Our associates will be ecstatic to hear that they left a lasting impression on you with their personable and attentive service, and we will surely share your compliments with the team. I am also glad that you enjoyed our spacious accommodations complete with luxurious amenities. I want to apologize for the issues you experienced with the guest bath and we appreciate you bringing this to our attention, as we will look into this immediately. I hope you will give us another chance to impress you in the future! Best regards, Sileshi Mengiste

4

very nice hotel, close to french quarter

Everyone

Second time stay at Le Pavillon. Love the elegant baroque Southern charm of this hotel. Staff were friendly, helpful; only critque would be housekeeping-on one of the days she did nit do a good job of cleaning the room. The towels were not replaced (although the used ones were removed). Not sure if the room was vacuumed as candy wrapper was still on floor for 2 days. The bed was not thoroughly made as it just looked like the cover was thrown on the bed and pillows piled on top of each other. I am someone who pays attention to detail sp that was the only disappointment. However, it is a lovely hotel and I would definitely stay there again.

By , from Maryland on Mar 28, 2018

Review comment responded on Apr 2, 2018

Thank you, Cee, for reviewing Le Pavillon. I am delighted to hear that you enjoyed our opulent design complete with authentic, historic elements. We will speak with housekeeping and we appreciate you bringing this to our attention. We appreciate your overall positive feedback and hope you will join us again in the future! Best regards, Sam Atwood

4
Everyone

Very nice, clean, convenient walking distance to most places!

By on Mar 16, 2018

Review comment responded on Mar 21, 2018

Thank you for reviewing Le Pavillon. I am happy to hear that you took advantage of our location and we look forward to your next stay! Best regards, Sam Atwood

5

affordable new orleans luxury

Everyone

Brought the kids to this amazing historic hotel and it exceeded all expectations. The rooftop pool took their breath away and the staff was beyond friendly and helpful. Only negative was the valet parking. It took over an hour to get our car at checkout.

By on Mar 15, 2018

Review comment responded on Mar 21, 2018

Thank you for the five-star review of Le Pavillon. I am thrilled to hear that you enjoyed our historic hotel complete with luxurious amenities and attentive associates. I will speak with my team to discuss the valet parking wait and apologies for the inconvenience. We look forward to your next visit! Best regards, Sam Atwood

4

elegant at first glance, but not fully refined

Everyone

Beautiful architecture on the outside as well as an impressive lobby. Despite the hotel having been renovated over the past few years, I felt that it didn’t fully hit the mark. The elevators need refreshing as well as the hallways leading to the rooms. Can’t quite put my finger on it, but something felt “off” with the hallway once we exited the elevator. The hotel has a historic, traditionally elegant tone, but could use some sprucing up here and there. The guest rooms have been renovated but ours had a couple of bulbs burnt out, a slow draining sink, and the glass partition atop the tub wasn’t caulked at the bottom thus allowing water to seep out and saturate the floor. The toilet also didn’t always fully flush the first time which was annoying since, in addition to the aforementioned, we had to put extra thought while using our bathroom to get dressed for the day and such. The water pressure in the shower was excellent however. The rooftop pool was a nice touch allowing relaxation and a nice view of the city. The nightly PB&J and hot cocoa were among the best we’ve ever had.

By , from Michigan on Mar 4, 2018

Review comment responded on Mar 9, 2018

Thank you for taking the time to review Le Pavillon. I am thrilled to hear that you enjoyed our sophisticated interior design complete with luxurious amenities and stunning views. We appreciate your feedback surrounding areas in which we may improve and we will surely take everything you've laid out into consideration. We hope you will decide to join us again in the near future! Best regards, Sam Atwood

4

nice hotel but some rooms need renovating

Everyone

We booked a several days’ stay and originally got a room that was in need of renovating. Specifically, the water pressure in the bathroom was very low, and the sink faucet leaked spilling water onto the sink and onto the floor. After noticing the issues, we luckily were able to get a room transfer, and the new room was much better. We would have given it a 5/5 rating if it were not for the first room that was in somewhat disrepair.

By on Feb 24, 2018

Review comment responded on Feb 28, 2018

Thank you for your review of Le Pavillon. I want to apologize for the issues you experienced in your initial guestroom, though I am happy to hear we were able to transfer you to another that worked out better. I hope you will give us another chance to impress you in the future. Best regards, Sam Atwood