Deluxe Room, 1 King or 1 Queen Bed
from $99
Lafayette Hotel
3.5 out of 5.0
3.7
out of 5
Average Guest Review
See all 114 reviews
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Recent guest reviews
The staff was amazing, they go above and beyond! Great location. And its pet friendly
My stay was very pleasant. When I arrived it was really early in the morning and the person working front desk was not helpful. He basically told me to come back in 4 hours when I had already made arrangements with the hotel for an early check in. In less than an hour his shift was up and another person took his place. He very quickly checked me in and was soo nice to me, even recognized that it was my birthday. He had great customer service skills and if he would have told me to come back in 4 hours I would have happily complied.
Concierge is snippy--check in and out. Dan loves the 'power' he yields as a...concierge. However his brand of service..needing to be in control and being snippy when speaking to hotel clients, is nowhere close to customer service in the hospitality industry. We greeted him and asked to check in/out to which he interrupted several times to explain that he actually has his specific procedure: "Now, no, you wait now, let's start with your name first. And then I'll take it from there." Kindly check the ego when you're at work. Valet was a lovely man. Top floor (6th) requires two elevators and offers no tub (handicapped shower without a stall). Poor concierge. Convenient location.
Great Location spacious rooms, very nice restaurant Desi Vega's connected to hotel.
Wonderful service. The room was nice and cozy. Our room was always clean when we came back! The staff was friendly and knowledgeable. Also the location was great, everything was walking distance we didn't even use our car! We will be back.
Hotel is on Lafayette square, right on the St. Charles trolley line, and a convenient walk to the convention center or the French quarter. Hotel staff was friendly and helpful.
Clean room and clean hotel. Located .7 miles from bourbon street
I arrived lated form the airport and the hotel staff was accommodating and friendly. My room was ready and clean, very quiet. The Maid service was quick and the Bell Captain was professional.
Room was very good - clean, comfortable and with needed amenities. Lobby was small, not conducive to meetings or "hanging around" and could use a bit of refurbishing. Very accessible to activities. Tram is right on Charles St. - stop is across hotel - convenient but can make noise late at night. Good restaurant. Very helpful and pleasant staff. On Lafayette Square with quiet park, old trees.
All was good except for no vending machines nor room services.
Wifi didn't work in the room. Hot water didn't work in the sink. Traffic was loud. Front desk staff were inept. Good location, but otherwise not a lot of positives, especially for the business traveler.
Beautiful hotel, remarkable staff... safe, short walk to the Quarter. best NO has to offer
Excellent and corteous staff! The room was always clean and made up each day.
Loved it! Would return again. Very nice room, very clean, comfortable bed. Restaurant downstairs was excellent, although very expensive.
Great stay, geeat staff, excellent location - close to everything but not right in it. Would def be my choice to stay again!
Close to the action, but still in a quiet area. It was great for my conference, but was still central to everything we wanted to do. Right across the street is a streetcar stop. The staff was very helpful.
I was pleased with my decision to stay here. The location was close to the trolley and French Quarter but removed enough for a peaceful vacation. I was particularly impressed with the valet staff. Very friendly and happy to help in any way!
The staff was very friendly. The room was very basic but clean. No tub, only large shower. Very nice bathroom with the large shower. Overall enjoyed it for overnight business trip.
Clean, comfortable, great staff, very comfortable bed
My sister and I needed a little getaway for the weekend and we couldn't have asked for a better trip. It was simply AMAZING from landing to departure. We stayed at the Lafeyette Hotel and it was such a clean and beautiful hotel. Staff was friendly and accomodating. Adam was a sweetheart and he really took care of us. The hotel, while close to it all but its still a walk from Bourbon St., and French Quarters. However, this hotel is close to museums, art district and CBD. Loved it!! I will be back to this hotel and of course to Naw'lings.
Guest reviews for Lafayette Hotel
wonderful room, very clean, great location
Everyone
The staff was amazing, they go above and beyond! Great location. And its pet friendly
front desk at night not so helpful
Everyone
My stay was very pleasant. When I arrived it was really early in the morning and the person working front desk was not helpful. He basically told me to come back in 4 hours when I had already made arrangements with the hotel for an early check in. In less than an hour his shift was up and another person took his place. He very quickly checked me in and was soo nice to me, even recognized that it was my birthday. He had great customer service skills and if he would have told me to come back in 4 hours I would have happily complied.
poor concierge service "dan"
Everyone
Concierge is snippy--check in and out. Dan loves the 'power' he yields as a...concierge. However his brand of service..needing to be in control and being snippy when speaking to hotel clients, is nowhere close to customer service in the hospitality industry. We greeted him and asked to check in/out to which he interrupted several times to explain that he actually has his specific procedure: "Now, no, you wait now, let's start with your name first. And then I'll take it from there." Kindly check the ego when you're at work. Valet was a lovely man. Top floor (6th) requires two elevators and offers no tub (handicapped shower without a stall). Poor concierge. Convenient location.
Review comment
Kyla responded on Jul 14, 2017
Hi Dawny and Caleb, we are glad you enjoyed our valet’s service. We typically receive high marks for our customer service, but apologize if you were disappointed with one of our staff members. Please know your feedback has been shared with management.
great location
Everyone
Great Location spacious rooms, very nice restaurant Desi Vega's connected to hotel.
great hotel! perfect location.
Everyone
Wonderful service. The room was nice and cozy. Our room was always clean when we came back! The staff was friendly and knowledgeable. Also the location was great, everything was walking distance we didn't even use our car! We will be back.
convenient location
BusinessTravelers
Hotel is on Lafayette square, right on the St. Charles trolley line, and a convenient walk to the convention center or the French quarter. Hotel staff was friendly and helpful.
nice hotel in french quarter
Everyone
Clean room and clean hotel. Located .7 miles from bourbon street
beautiful hotel on st charles ave.
Everyone
I arrived lated form the airport and the hotel staff was accommodating and friendly. My room was ready and clean, very quiet. The Maid service was quick and the Bell Captain was professional.
Review comment
Kyla B responded on Jan 12, 2017
Hi Kyndra, thank you for taking the time to share your feedback about our historic New Orleans hotel, we are glad you enjoyed your stay and look forward to the opportunity to welcome you back soon.
pleasant staff, accessible, good restaurants
Everyone
Room was very good - clean, comfortable and with needed amenities. Lobby was small, not conducive to meetings or "hanging around" and could use a bit of refurbishing. Very accessible to activities. Tram is right on Charles St. - stop is across hotel - convenient but can make noise late at night. Good restaurant. Very helpful and pleasant staff. On Lafayette Square with quiet park, old trees.
Review comment
Kyla B responded on Jan 12, 2017
Thank you for taking the time to share your feedback about our New Orleans hotel, we're happy to hear you enjoyed your stay. We appreciate the kind comments about our accommodation, locations, and staff service. Please know your comments have been passed on to our management team to help us improve.
Everyone
All was good except for no vending machines nor room services.
Review comment
Kyla B responded on Jan 12, 2017
Hi PJ, thank you for taking the time to share your feedback about your stay with us. Our suites are equipped with refrigerators. Be sure to book with us directly to ensure your room type and amenities. We're happy to hear you enjoyed our location and hope you had a great time in New Orleans!
Thank you for choosing our hotel and taking the time to share your feedback. We are sorry for the inconvenience you experienced and are happy to hear this issue was resolved. We appreciate your feedback and look forward to welcoming you back to the Big Easy soon.