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Recent guest reviews

What I did like was the staff. Informative, pleasant, and attentive. What I didnt like was the property condition. The rest rooms on the main lobby level were beat. Walls scuffed and dirty, floor and floor trim really dirty. Our room was fine (1007) but lighting in bathroom very dim, make-up mirror didnt work. (not a big deal but ...). We are on the 10th floor and the music from the courtyard between hotel and casino access was so loud until after 11:00.

It was nice 👌 Relaxing the view was great the staff were nice just overall stay was good 👍

Housekeeping did not vacuum our room on a daily basis.

The property felt like a traditional hotel and up to date at the same time. Front desk service was very responsive and helpful.

Cleanliness was an issue. No casual restaurant and no breakfast place Small gym It needs attention particularly at this price range. I will never stay here again nor recommend it

Good, clean, staff was kind. Enjoyable. Would stay again

No free wi fi......................................

Amazing customer service, great location, very clean.

Wonderful hotel and so convenient to all the sights of the French Quarter not to mention the great Casino!

The only bad was it cost $60 to park for less then 24 hrs

Awesome took the trolley car to the French quarter and to the restaurant and was so amazed at all the vendor's

Hotel was excellent, staff very friendly only issue was the hallways at room level had dirty linen piles left out there for extended periods(overnight several times.

AWESOME stay! I would definitely stay here again my next trip to NOLA!

The staff was really friendly and helpful. The casino is across the street but accessible by a tunnel. Therefore, the hotel was very quiet. My husband liked the casino. We were close enough to walk to several terrific restaurants as well as the French Quarter and the Mississippi River.

The hotel was only a couple minutes from the disembarkation point. It is near a trolley stop with easy access to the French Quarter, across the street from Harrah's Casino, and only a block from Mothers for a great breakfast. We left our bags with the bellman who was very friendly and helpful. We spent time walking in French Quarter, and got a call a few hours later that room was ready. It was convenient to Biersch Brewery and Steakhouse, Manning's Restaurant and many others.

Poydras Street New Orleans LA

Hotel highlights

  • Walking distance to Harrah's New Orleans Casino and Canal Street
  • Onsite dining
  • Casino
  • Nightclub

Located in New Orleans Central Business District, Harrahs New Orleans Casino & Hotel is within a 5-minute walk of popular attractions such as Harrah's New Orleans Casino and Canal Street. This 450-room, 4-star hotel welcomes guests with 5 restaurants, a casino, and a fitness center.


Dining

Enjoy dining at Ruths Chris, one of 5 onsite restaurants. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge. Start each morning off right with buffet breakfast served for a fee.


Rooms

All 450 rooms provide iPod docks, refrigerators, and free weekday newspapers. Guests can expect WiFi, wired Internet, and LCD TVs with pay movies. Pillowtop beds grant a restful night's sleep and bathrooms offer free toiletries. Other standard amenities include free local calls, laptop-compatible safes, and ironing boards. Housekeeping is available once per stay.


Property features

At Harrahs New Orleans Casino & Hotel, guests enjoy a casino, a nightclub, and a fitness center. Valet parking is offered for USD 42 per day. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and securing valuables. Additional amenities include WiFi in public areas, a 24-hour business center, and express check-out.

Room options

Premium Room, 2 Queen Beds, River View

2 Queen Beds | Sleeps 4

Premium Room, 1 King Bed, River View

1 King Bed | Sleeps 2

Premium Room, 2 Queen Beds, City View

2 Queen Beds | Sleeps 4

Premium Room, 1 King Bed, City View

1 King Bed | Sleeps 4

Guest reviews for Harrahs New Orleans Casino & Hotel

Everyone (17) Couples (22) Business (9) Family (11) Friends (3) Other (2)
5
Everyone

By on May 13, 2021

2
Partner Couples Family

What I did like was the staff. Informative, pleasant, and attentive. What I didnt like was the property condition. The rest rooms on the main lobby level were beat. Walls scuffed and dirty, floor and floor trim really dirty. Our room was fine (1007) but lighting in bathroom very dim, make-up mirror didnt work. (not a big deal but ...). We are on the 10th floor and the music from the courtyard between hotel and casino access was so loud until after 11:00.

By on Apr 22, 2021

5
Partner Couples Family

It was nice 👌 Relaxing the view was great the staff were nice just overall stay was good 👍

By on Feb 2, 2021

5
Everyone

By on Sep 24, 2020

4
Family

Housekeeping did not vacuum our room on a daily basis.

By on Mar 6, 2020

Review comment responded on Mar 6, 2020

Hello, Thank you for sharing feedback about your recent visit to Harrah's New Orleans. This is certainly not how we intended for your visit to go. We would like to sincerely apologize for the lack of service you experienced while staying with us. We appreciate you bringing this matter to our attention and will addressing it with our service team. We hope that you will consider giving us another try in the future! Sincerely, The Total Service Team Harrah's New Orleans ES

4
Family

The property felt like a traditional hotel and up to date at the same time. Front desk service was very responsive and helpful.

By on Nov 11, 2019

Review comment responded on Nov 13, 2019

Hi, Thank you for your review. We are delighted to hear that you received friendly and helpful service from our front desk team! We hope that you will stay with us again in the near future! Sincerely, The Total Service Team Harrah's New Orleans ES

2
Business Business

Cleanliness was an issue. No casual restaurant and no breakfast place Small gym It needs attention particularly at this price range. I will never stay here again nor recommend it

By on Oct 23, 2019

Review comment responded on Nov 13, 2019

Hi, Thank you for your feedback. We are sorry to hear that you missed our casual dining options located at our Canal St. Entrance (Fuddruckers, Mcalisters, Acme Oysters) and Manning's Sports Bar and Grill located on Fulton St and our breakfast Buffet. We hope that you will be willing to give us another try in the future! Sincerely, The Total Service Team Harrah's New Orleans ES

4
Family

Good, clean, staff was kind. Enjoyable. Would stay again

By on Aug 23, 2019

Review comment responded on Aug 29, 2019

Hi! Thank you so much for your review! We hope you had a great time with us and we look forward to seeing you soon! Sincerely, The Total Service Team Harrah's New Orleans AB

5
Family

No free wi fi......................................

By on Jun 17, 2019

Review comment responded on Jun 19, 2019

Hello Anonymous, Thank you for taking the time to share your rating with us! Your business is truly valued and we hope to welcome you back to Harrah's New Orleans soon. Sincerely, The Total Service Team Harrah's New Orleans AB

3
Everyone

By on May 31, 2019

Review comment responded on Jun 4, 2019

Hello Anonymous, Thank you for taking the time to share your rating with us. Your business is truly valued and we hope to welcome you back to Harrah's New Orleans soon. Sincerely, The Total Service Team Harrah's New Orleans AB

Harrahs New Orleans Casino & Hotel

228 Poydras Street, New Orleans, LA 70130
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