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Recent guest reviews

Housekeeping did not vacuum our room on a daily basis.

The property felt like a traditional hotel and up to date at the same time. Front desk service was very responsive and helpful.

Cleanliness was an issue. No casual restaurant and no breakfast place Small gym It needs attention particularly at this price range. I will never stay here again nor recommend it

Good, clean, staff was kind. Enjoyable. Would stay again

No free wi fi......................................

Amazing customer service, great location, very clean.

Wonderful hotel and so convenient to all the sights of the French Quarter not to mention the great Casino!

The only bad was it cost $60 to park for less then 24 hrs

Awesome took the trolley car to the French quarter and to the restaurant and was so amazed at all the vendor's

Hotel was excellent, staff very friendly only issue was the hallways at room level had dirty linen piles left out there for extended periods(overnight several times.

AWESOME stay! I would definitely stay here again my next trip to NOLA!

The staff was really friendly and helpful. The casino is across the street but accessible by a tunnel. Therefore, the hotel was very quiet. My husband liked the casino. We were close enough to walk to several terrific restaurants as well as the French Quarter and the Mississippi River.

The hotel was only a couple minutes from the disembarkation point. It is near a trolley stop with easy access to the French Quarter, across the street from Harrah's Casino, and only a block from Mothers for a great breakfast. We left our bags with the bellman who was very friendly and helpful. We spent time walking in French Quarter, and got a call a few hours later that room was ready. It was convenient to Biersch Brewery and Steakhouse, Manning's Restaurant and many others.

Loved staying at this hotel, the service was great, had a great room service menu!

the hotel was great, the staff was great, the location very good. My only complain was staying connected to Wifi on my phone.

It was good close to tourist attractions, The room is large and clean, the only disappointment was that they don't have a swimming pool yet they charged a resort fee.

The location is excellent, the staff was very friendly and helpful and the rooms are a nice size and nicely appointed. Warning- the blow dryer is weak and you have to maintain a tight grip, so your hand gets tired quickly if you have thick hair. While it was relativity clean some of the hardware was rusting on the doors and it was dusty ( just annoying when the room was over $400/night ). The casino is a nice size and again EVERYONE is very nice and helpful!!! Would stay here again !!!

Poydras Street New Orleans LA

Hotel highlights

  • Walking distance to Harrah's New Orleans Casino and Canal Street
  • Onsite dining
  • Casino
  • Nightclub

Located in Central Business District, Harrahs New Orleans Casino & Hotel is within a 5-minute walk of popular attractions such as Harrah's New Orleans Casino and Canal Street. This 450-room, 4-star hotel welcomes guests with 5 restaurants, a casino, and a fitness center.


Dining

Enjoy dining at Ruths Chris, one of 5 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


Rooms

All 450 rooms provide iPod docks, refrigerators, and coffee makers. Guests can expect WiFi, wired Internet, and LCD TVs with pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free weekday newspapers, free local calls, and laptop-compatible safes.


Property features

At Harrahs New Orleans Casino & Hotel, guests enjoy a casino, a nightclub, and a fitness center. Valet parking is offered for USD 42 per day. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include WiFi in public areas, a 24-hour business center, and an arcade/game room.

Room options

Premium Room, 2 Queen Beds, River View

2 Queen Beds | Sleeps 4

Premium Room, 1 King Bed, River View

1 King Bed | Sleeps 2

Premium Room, 2 Queen Beds, City View

2 Queen Beds | Sleeps 4

Premium Room, 1 King Bed, City View

1 King Bed | Sleeps 4

Guest reviews for Harrahs New Orleans Casino & Hotel

Everyone (15) Business (10) Couples (23) Family (13) Friends (4) Other (2)
4
Family

Housekeeping did not vacuum our room on a daily basis.

By on Mar 6, 2020

Review comment responded on Mar 6, 2020

Hello, Thank you for sharing feedback about your recent visit to Harrah's New Orleans. This is certainly not how we intended for your visit to go. We would like to sincerely apologize for the lack of service you experienced while staying with us. We appreciate you bringing this matter to our attention and will addressing it with our service team. We hope that you will consider giving us another try in the future! Sincerely, The Total Service Team Harrah's New Orleans ES

4
Family

The property felt like a traditional hotel and up to date at the same time. Front desk service was very responsive and helpful.

By on Nov 11, 2019

Review comment responded on Nov 13, 2019

Hi, Thank you for your review. We are delighted to hear that you received friendly and helpful service from our front desk team! We hope that you will stay with us again in the near future! Sincerely, The Total Service Team Harrah's New Orleans ES

2
Business Business

Cleanliness was an issue. No casual restaurant and no breakfast place Small gym It needs attention particularly at this price range. I will never stay here again nor recommend it

By on Oct 23, 2019

Review comment responded on Nov 13, 2019

Hi, Thank you for your feedback. We are sorry to hear that you missed our casual dining options located at our Canal St. Entrance (Fuddruckers, Mcalisters, Acme Oysters) and Manning's Sports Bar and Grill located on Fulton St and our breakfast Buffet. We hope that you will be willing to give us another try in the future! Sincerely, The Total Service Team Harrah's New Orleans ES

4
Family

Good, clean, staff was kind. Enjoyable. Would stay again

By on Aug 23, 2019

Review comment responded on Aug 29, 2019

Hi! Thank you so much for your review! We hope you had a great time with us and we look forward to seeing you soon! Sincerely, The Total Service Team Harrah's New Orleans AB

5
Family

No free wi fi......................................

By on Jun 17, 2019

Review comment responded on Jun 19, 2019

Hello Anonymous, Thank you for taking the time to share your rating with us! Your business is truly valued and we hope to welcome you back to Harrah's New Orleans soon. Sincerely, The Total Service Team Harrah's New Orleans AB

3
Everyone

By on May 31, 2019

Review comment responded on Jun 4, 2019

Hello Anonymous, Thank you for taking the time to share your rating with us. Your business is truly valued and we hope to welcome you back to Harrah's New Orleans soon. Sincerely, The Total Service Team Harrah's New Orleans AB

2
Everyone

By on Apr 14, 2019

Review comment responded on Apr 16, 2019

Hello Anonymous, Thank you for your feedback. It was truly disheartening to hear of your dissatisfaction while you were our guest. Please accept our apology for the disappointment and inconvenience you experienced during your stay. We will work on ensuring all our guests have a memorable experience. Sincerely, The Total Service Team Harrah's New Orleans AB

5
Everyone

Amazing customer service, great location, very clean.

By on Apr 11, 2019

Review comment responded on Apr 12, 2019

Hello Anonymous, We love it when our guests let us know that their expectations have been exceeded by gracious hospitality and excellence in customer service. Thanks for choosing Harrah’s New Orleans and remember to visit soon! Sincerely, The Total Service Team Harrah's New Orleans AB

5
Everyone

Wonderful hotel and so convenient to all the sights of the French Quarter not to mention the great Casino!

By on Jan 31, 2019

Review comment responded on Feb 1, 2019

Hello Anonymous, Your gracious comments are very much appreciated! We are thrilled that you enjoyed your time at our property. All of us are committed to making all of your future visits as memorable as your last one! Sincerely, The Total Service Team Harrah's New Orleans AB

5
Everyone

By on Aug 9, 2018

Review comment responded on Aug 9, 2018

Hello Anonymous, Thank you so much for sharing your rating with us! We are so pleased to hear you that had a wonderful overall experience staying with us. We hope to welcome you back very soon! Sincerely, The Total Service Team Harrah's New Orleans AB

Harrahs New Orleans Casino & Hotel

228 Poydras Street, New Orleans, LA 70130
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