Natural System of Wrangel Island Reserve Vacation Packages

Everything was excellent!

This was a nice enough stay overall, but a lot different than what I was expecting. First, there was a discrepancy in what room type Orbitz portrayed as being booked and what was actually booked. I booked a Premium King room through Orbitz; this apparently did not actually mean a Premium King as described on the hotel's website, but rather a studio king room which is more in-line with the Classic King (but also not because the hotel attendant said it's the Classic King room which is larger and comes with a separated dining area). Upon bringing it to the hotel staff's attention a few days into my stay, I was informed this was a 3rd-party booking site problem and basically that was that. Would that have ultimately made a difference in the other quirky aspects of my stay? Maybe, maybe not. The property has been through a lot since its inception, despite its renovations (read: paint and fixtures). There were several issues with the main entry door, bathroom door, and large window in our room, primarily w/ incomplete closure and weather-stripping. The bathroom door was wonky such that it couldn't close all the way and if you forced it, you're likely to be stuck. Lack of good exterior door/window seal allowed worms into the unit every evening! Did NOT enjoy that whatsoever, and no towels against the door could stop them. TP and towels were very thin, breakfast was OK. Bad industrial smells in courtyard some days. Restaurant next door can be very loud on weekends at close.

Pool was nice but could have been cleaner. Water had a salty taste. I was worried that it was not safe.

The property was decent, and maintenance and cleanliness were fine, but it's not been updated much, and they were short staffed. The room night price seemed high relative to value. Would recommend, as the staff they have is enthusiastic, and the location is in the midst of everything South Beach.

My recent stay at the Pelican Hotel was nothing short of delightful. The location is truly exceptional — perfectly situated to enjoy the very best of the area. From the moment I arrived, the warm and friendly atmosphere made me feel completely at ease. The service was impeccable. Both room service and management were consistently professional and courteous, with special appreciation to Oscar, whose attentiveness and genuine hospitality made a lasting impression. The dining experience was outstanding. Every meal was a pleasure, but the fried octopus deserves special mention — perfectly prepared and absolutely unforgettable. The rooms themselves were a highlight: comfortable, thoughtfully appointed, and each with its own unique design that adds charm and character to the stay. The complimentary cocktails were another memorable touch — expertly made and thoroughly enjoyable. Overall, my time at the Pelican Hotel was a wonderful experience from start to finish. I look forward to returning and will gladly book again without hesitation.