4/10 Poor
Martha, Laurel
Traveled with pets, Traveled with family
Apr 17, 2025
The hotel is located in a very convenient area, but the hotel is not that good. First of all some of the front desk people are not so helpful. I had a bad experience with one of the cleaning lady on the second floor, she was very rude. The rooms were not well cleaned, doors, walls, carpet are dirty. They do not clean behind beds and all kinds of nasty stuff hides in the corners. Also, two times the “clean towels” had human hair. We stayed from Sunday through Thursday and we requested our rooms to be clean on Wednesday. We rented two rooms and only one was cleaned. Nobody came after I was asked to have the rooms empty for the cleaning person to come. It is really frustrating when you communicate and follow instructions and they just don’t care. I went to the front desk to complain and the guy said sorry but they are done cleaning for the day. I won’t stay here again. The hotel needs to be updated and have the cleaning staff to do a better job. Everyone seem to have a bad attitude at this place.
Martha
Stayed 1 night in Apr 2025