RIU Montego Bay All Inclusive3.5 out of 5.0
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Recent guest reviews
If you're going to the beach to walk along the beach do not go to this hotel because there's not much of a beach and it was super crowded. It's so close to the airport that you can't hear yourself think when the planes fly by. also there were nasty bugs in the room and the room smelled bad. there was mold and chipped paint in places it shouldn't be. We did however move over to the Riu in Negril and it was fabulous! But we're still waiting on a refund from the first catastrophe, ie. Riu Montego Bay
Beds in horrible condition ...............................................
I enjoyed my stay at this hotel. My family and I visited for 5 days for spring break. Great activities for the kids and the food was really good. The rooms are a bit outdated. If they update the rooms this hotel would get 5 stars across the board. The jerk chicken on the beach awesome!!! The staff was courtesy and pleasant.
Rooms are dated. Beds are hard, sheets were coarse, pillows flat with no support. Pool adequate with only one swim up bar. Food was good. Sand erosion making it very thin in many areas. Staff was great. Stay was good but many better options out there.
I was recently there with my fiancé and I must say it was amazing. Food was great, entertainment team was great they always find a way to keep the vacation spirit up. Only thing I didn't like was yhe TV in our room. It was really old, channels wasn't clear and the screen kept changing colors. Overall it was awesome
The Riu is a nice hotel. The pool and. Each are nice. The restaurants are nice. Especially the Steakhouse. The rooms however are very dated and the beds are very very hard. The staff is extremely friendly and helpful. We enjoyed our stay
his is my second time staying at this hotel in 2010 and 2017, but the very first time for my husband. The hotel is very close to the beach and the Montego Bay airport for convenience. However, the sound of airplanes passing over head is quite obvious at times, but I was not preoccupied by this given that the sound did not linger. The hotel staff are hospitable and respectful. The hotel rooms are clean, a decent size with desirable decor. The fan in our hotel room was broken and we placed a service call into front desk and although several attempts were made to fix this issue it remained unusable until our checkout date. Despite this the air conditioning system remained in good working order, so our stay was pleasant irregardless. We were offered the option to switch rooms, but preferred to remain in the same room.
This is all inclusive. That means alcohol as well as great food and non-alcohol drinks. We hopped aboard a boat that came right up to the beach for snorkeling for a small fee. I would certainly recommend.
Staff are very nice. Food is very good. Flavorful. Lots of variety. Local dishes as well as "American" fast food that we did not try. Jerk chicken shack on the beach open from noon to 3 pm had a continuous line that moved fast. So delicious. Daytime activities and entertainment at 9:30 pm not of interest to me and seemed just so-so. Rooms were very clean when we returned after breakfast. Drinks were weak but many people asked for doubles and triples. Plenty of lounge chairs on the beach and by the pools.
I went on vacation with my 3 friends for 4 nights. We loved the staff and the options of food we were provided with. The food was great and the staff was really nice. The pool and beach are very close. There were always chairs available at the beach and open tables in the poo. I would stay here again and recommend it to others.The only negative comment to make is that the room was a little outdated.
Best hotel ever! I can't wait to go back!!!!!!!!!!!!!!!!!
Rooms were dated, mattress was very old and uncomfortable, old bed linens. Rooms were very small. Expect to eat the buffet because the restaurants were very difficult to get seated eat. They do not take reservations and there is no orderly line. I arrived at 5:25 to the Italian restaurant, there were a few other people standing there as well but as it got close to opening at 6 PM everyone crowded the door, when the host finally came to the door well after 6, he took a few large groups that were in the area and told everyone they could leave their room number and come back at 8:30. I was livid and ended up having to eat at the buffet again because children cannot wait that late to eat.
The staff were all very welcoming and always willing to help. Everyone that I encountered always smiled and made me feel at home. Can't wait till I return. What can I say about the wait staff, impeccable service !!!
Experience was great. Close the beach. Great entertainment and schedule.
theses guys chased me for no apparent reason by me trying to protect myself i end up with a broken leg needless to say i had to checkout the next morning to get home for health care .
Awesome experience! Happy with the resort, people and just Jamaica!
Stayed here for the third time with 2 of our G-kids & Daughter for the second time. Every time was very enjoyable. Loved the Staff and everyone we talked to were so nice & answered any questions we had. We will be staying here again.
Had a wonderful time, shows were top notch, 10/10, food was great (local and authentic) and staff professional and polite. Love it!
Great staff and the hotel was clean and neat..The food was great and the bars and staff where awesome each day.
The room was okay, the employees were not smiling and there no happy or positive vibes as I felt last year, not enough activities to do around the hotel after the day out