This is our second stop while in the Destin area. Our first was great experience provided by another provider, this stay however, left us, literally with a bad taste in our mouth.
When we opened the door a sour smell reminiscent of dried vomit 🤮 engulfed us. A quick inspection revealed that it originated from the couches and the rugs. We contacted the management firm and they said they would send house cleaning to take care of it. House cleaning did not show up, so to manage the smell we had to put the couch cushions and slips on the deck as it would not be possible to stay in here with that odor.
If your curious, the unit appears to have been remodeled over a decade ago but only minimal maintenance has been done since then.
Though it is clear the room was lightly cleaned prior to our visit I doubt it’s had a real deep cleaning in a long time as there was splattered food on the wall and the drinking glasses were sticky so we washed them all on arrival.
To top off the above we tried to do a load of laundry and the washer flooded the apartment bathroom, hallway, master bedroom and the hallway leading to the unit.
We called the management firm and they said they could not get a hold of maintenance and asked us to spend our evening to clean up the water as best we can, which we did. Since they couldn’t reach maintenance we also could get no replacement towels (since all were used cleaning up water) so no showers in the morning.
I should note that it’s clear this flooding has happened before because the trim in the hallway of the unit shows clear signs of past water damage.
We asked the management firm to move us to a different unit, after all, if vomit stench and a flood were not enough to justify that what would be? Unfortunately the best they could offer was one day returning the next at a unit 30 minutes away from where we are and it’s midnight, that’s not happening.
If you recall they said someone would come in the morning to take care of the flooding isue and you guessed it — they never showed up.
We called again in the evening and spoke to the manager for the site and he apologized for the lack of response on prior calls and promised someone would be here to clean up and provide us towels tonight since we have six people and no towels, again a no show.
Today we also tried to warm milk in the microwave today but it too doesn’t work, another work order had to be filed.
Be warned