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La Quinta Inn & Suites Mpls-Bloomington West

3.0 out of 5.0

Recent guest reviews

Was convenient for what we needed to do, and the breakfast helped to get the day started without going somewhere to have it.

Guest service was excellent. Very friendly. Breakfast was nice..

Good, clean room, good bed. Good TV. Decent breakfast. Noise from other room doors slamming was noticeable. Otherwise, I like this hotel. I would stay here again.

We enjoyed our visit. service was wonderful and our rooms were very nice.

The check in was odd the front desk two women there at the time was very non shallont and not very welcoming that act and looked at us like we was bothering them the next day my wife and I got locked out the rm she went down and now the girl that day at the front desk was just rude and didn't even care that my wife just walked away with no rm key I came down and the gentleman at the front desk was pleasant thank god for him one in many up there at the front desk that show no customer service etiquette at all But I was able to receive keys from him to get in our rm after like 20mins back and fort with ur front desk staff Over all the hotel rms and morning breakfest was ok but didn't make up for all the rudeness we incounter with ur staff while staying there! It was sad and very disappointing to my wife and I being that it was her birthday vacation and first time in Minnesota

I picked this hotel because of the price and the proximity to where I was going to be. I looked at the reviews on line as well as the pictures of the room and the lobby online. When I got to the Hotel I was very please that the pictures were just as I pictured the hotel and the rooms would be. The staff was very courteous and the breakfast was great with many things to choose from. The dining room as very clean and the food was hot and fresh.

EXCELLENT can't say enough good things about them.

My disappointments with my stay were 1) being charged an additional $75 even with a prepaid reservation, and hotel staff whose response on the fee refund was, "when they get around to it"; hotel staff were behind the wall more than they were behind the desk; upon check-in, there were no helpful suggestions for anything to do with being in the area. Pool is fine, but the hot tub is pretty tepid for a hot tub. The fan for the register in my room could not be set to 'auto' and so ran all night (I was too tired to bother calling this in). In terms of location, accessibility, cost and price, this is fine, and I will probably stay here again when I need to travel to this area.

Great stay. Clean hotel. Friendly staff. breakfast was good.

It was a very quiet and comfortable place to stay. Our only complaint would be the breakfast bar wasn't the best.

My room was right next to the elevator, even with the fan on high. I could still hear the annoying ring and the elevator doors opening.

Hotel was very nice and clean. Room was very comfortable. Nice pool and hot tub. Good breakfast. Good value.

Our plane did not arrive until very late at night, so we arrived at the hotel early in the morning. Our stay was very short, then, but everything in the hotel was very nice and we would stay there agin on another trip to Minneapolis area.

Clean wish the breakfast was open longer than 9 on weekdays

Clean hotel. Safe location. Only complaints, hallway was loud and staff was unable to keep up with the breakfast demands.

Had a great stay at this hotel. Very clean and comfortable. Easy expressway access. Offered laundry facility for guests....which I used. And the AC cooled the room well....which made my husband very happy!! I have nothing negative to say about this hotel.

Staff were friendly. Our daughter joined us halfway through our stay, and they changed our room from 1 king size bed to 2 full size beds for no extra charge. (Beds were seemed a little small for the stated size, but we aren't big people).

the building is fine and location ok but the double beds are really cheap. the pillows and bedding definitely need to be improved. this seems to be the case at all La Quintas nationwide. the breakfast was pretty poor also. it's too bad because otherwise it would be decent for a lower priced hotel.

Room was nice and bed was comfortable. Nice view and hotel staff was very polite.

We always stay here. It has a luxurious atmosphere at a very reasonable cost.

Room options

Room, 2 Double Beds, Refrigerator & Microwave

Full 2 | Sleeps 4

Suite, 1 King Bed with Sofa bed, Refrigerator

King 1 | Sleeps 5

Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Room, 2 Double Beds, Accessible

Full 2 | Sleeps 4

Guest reviews for La Quinta Inn & Suites Mpls-Bloomington West

Everyone (22) Business (36) Couples (75) Family (91) Friends (15) Other (32)
5
Everyone

Was convenient for what we needed to do, and the breakfast helped to get the day started without going somewhere to have it.

By on Sep 11, 2017

Review comment responded on Sep 13, 2017

Dear Valued Guest, Thank you so much for your rating! We are happy to hear that you enjoyed your stay and look forward to having you back again. Sincerely, Diana - LQ Customer Care

5

good location close to the mall and restaurants.

Everyone

Guest service was excellent. Very friendly. Breakfast was nice..

By , from bloomington mn on Aug 25, 2017

Review comment responded on Aug 28, 2017

Dear Naheed, Thank you for your review. We are happy that we had the opportunity to serve you and we hope you will choose La Quinta Inns and Suites in your future travels. Sincerely, Diana - LQ Customer Care

5

convenient to business and shopping

Everyone

Good, clean room, good bed. Good TV. Decent breakfast. Noise from other room doors slamming was noticeable. Otherwise, I like this hotel. I would stay here again.

By , from Las Vegas on Aug 17, 2017

Review comment responded on Aug 20, 2017

Dear Daniel, Thank you for your review. We are pleased that you had a good stay overall. However, we apologize for the noise you encountered while you were resting. We appreciate your business and hope to see you again soon. Sincerely, Diana - LQ Customer Care

5

easy access to freeway and shopping.

Everyone

We enjoyed our visit. service was wonderful and our rooms were very nice.

By , from Minneapolis on Jun 3, 2017

Review comment responded on Jun 5, 2017

Dear Valued Guest, Thank you so much for taking the time to give us feedback on our property. We appreciate your positive remarks regarding your stay. We work very hard to deliver a superior level of service and are glad your stay was comfortable. We look forward to seeing you again real soon!

2

the hotel was ok but the front desk staff, rude

Everyone

The check in was odd the front desk two women there at the time was very non shallont and not very welcoming that act and looked at us like we was bothering them the next day my wife and I got locked out the rm she went down and now the girl that day at the front desk was just rude and didn't even care that my wife just walked away with no rm key I came down and the gentleman at the front desk was pleasant thank god for him one in many up there at the front desk that show no customer service etiquette at all But I was able to receive keys from him to get in our rm after like 20mins back and fort with ur front desk staff Over all the hotel rms and morning breakfest was ok but didn't make up for all the rudeness we incounter with ur staff while staying there! It was sad and very disappointing to my wife and I being that it was her birthday vacation and first time in Minnesota

By on May 31, 2017

Review comment responded on Jun 2, 2017

Thank you for your review. We would like to extend our sincerest apologies for the inconveniences you experienced during your stay. The lack of professionalism and concern that you described is certainly not the standard code of conduct. We will be forwarding your feedback to the hotel management team to be reviewed and addressed. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, LQ Customer Care

5

nice hotel, very clean.

Everyone

I picked this hotel because of the price and the proximity to where I was going to be. I looked at the reviews on line as well as the pictures of the room and the lobby online. When I got to the Hotel I was very please that the pictures were just as I pictured the hotel and the rooms would be. The staff was very courteous and the breakfast was great with many things to choose from. The dining room as very clean and the food was hot and fresh.

By , from Fargo,ND on Apr 7, 2017

Review comment responded on Apr 9, 2017

Thank you very much for staying at the La Quinta Inn & Suites. We are happy to hear that your stay exceeded your expectations. We certainly hope to see you again in the very near future. Sincerely, LQ Customer Care

5

hotel close to minneapolis airport w/ shuttle

Everyone

EXCELLENT can't say enough good things about them.

By on Jan 27, 2017

Review comment responded on Jan 30, 2017

Thank you for your kind words. We are pleased to hear that you had an enjoyable stay. We look forward to seeing you on your next visit!

4

accessibility is a plus!

Everyone

My disappointments with my stay were 1) being charged an additional $75 even with a prepaid reservation, and hotel staff whose response on the fee refund was, "when they get around to it"; hotel staff were behind the wall more than they were behind the desk; upon check-in, there were no helpful suggestions for anything to do with being in the area. Pool is fine, but the hot tub is pretty tepid for a hot tub. The fan for the register in my room could not be set to 'auto' and so ran all night (I was too tired to bother calling this in). In terms of location, accessibility, cost and price, this is fine, and I will probably stay here again when I need to travel to this area.

By on Jan 26, 2017

Review comment responded on Jan 30, 2017

Your feedback is absolutely critical to our success. Allow me to apologize for the mishaps that had occurred during your visit. Our Management Team is currently looking into these matters and finding a definite solution to ensure that all of our guests continue to have memorable experiences when staying with us. Without our guests suggestions we will not be able to display any striving progress in what we do best... taking care of our guests. Thank you again.

5

great stay

Everyone

Great stay. Clean hotel. Friendly staff. breakfast was good.

By , from Freehold, NJ on Jan 24, 2017

Review comment responded on Jan 27, 2017

Thank you so much for taking the time to give us your positive feedback on our property. We are always striving to improve our property and genuine feedback is the best way for us to do that. We hope that you will visit us again the next time you are in the area.

4
Everyone

It was a very quiet and comfortable place to stay. Our only complaint would be the breakfast bar wasn't the best.

By , from vancouver wa on Nov 6, 2016