Best gym ever
It was a wonderful stay!
Good: Clean. Bad: No room service. Unless you go and ask for it.
ZERO parking. 28 a day but you can’t leave the paring garage or it’s another $28 and there is NO validating parking either. Or you can use parking garage across the street not attached to hotel and is like a maze very scary at 11 at night in. Downtown Minneapolis. They immediately charge not hold 75 on your card for “incidentals” which will be returned in 5 to 7 days! I guess it’s a free loan. Thd foom was small bug clean. We were expecting more for what we paid for - no breakfast included but you could add for $55 a person no vending or drink machines. Not somewhere I’d stay again.
The rooms are very clean and very large. It is an excellent room for what you pay. The staff are incredibly nice as well, doing everything they can to help. The only thing is that the parking is slightly expensive.
Good
Service was great and room was cleaned.
Staring at the side of a building. Burnt out bathroom lights.
Hotel was very clean
The parking is a headache
The staff was my favorite... Gigi was amazing...
The location was great. However, one of the rooms we had booked smelled of cigarettes and so we moved. They were able to get us into another room quickly. Overnight, it quickly came apparent there furnace was not working properly. Our room stayed at 80 degrees overnight even after we changed the thermostat. We ended up calling the front desk around 2am and they just told us they were having issues with the furnace and there was nothing they could do. My husband and I ended sleeping for 2 hours each. Overall, the heat in the room made for a bad experience.
The place was nice & relaxing; however, if you a get room with corner view in mpls downtown, the picture in the ad is deceiving, the buildings is between two other building & the windows dont show the corner view as shown. My partner & I stayed for two nights but no cleaning maintenance came to replace new towels or clean. We had to call to get new things for our stay. Overall the stay was a bit disappointing.
I loved the security they had in place, the decor, cleanliness and staff’s service.
It was a nice place but there must’ve been a party going on cause it was super loud.
Under construction but that wasn’t noted anywhere on the website when booked. Room was fine, there is a makeshift bar in a conference room which we didn’t spend time at because it was weird.
We liked its location in downtown. Very difficult hotel to check in. Front desk service good. The valet person wasn’t there when I parked. After being told at front desk I could keep my car parked out front while I ran my bags to room the valet person appeared. He told me I couldn’t do what the front desk person just told me I could then demanded my keys. He wasn’t wearing anything that identified him as even working for the hotel. He then told me that he was going to charge me $15 if I brought my bags up. This in my first 8 minutes at “The Grand”. I spoke with front desk and they said that wasn’t going to happen. Just a horrible start. This was Friday. Saturday at about 5:15pm we were able to flag someone down to clean our room after having been gone all day. The lounge also doesn’t have any set hours as we and others found out when bartender decides to shut it down whenever they please. For what is suppose to be a great hotel it is not worth the money they charge.
Hyatt Centric Downtown Minneapolis places you in Downtown Minneapolis, within a leisurely stroll of popular sights such as Target Field and U.S. Bank Stadium. This 154-room, 4.5-star hotel welcomes guests with conveniences like a bar/lounge, a gym, and coffee/tea in a common area. It's connected to a shopping center in central Minneapolis and also close to Target Center and Minneapolis Convention Center.
Start each morning with full breakfast, available for a fee from 7:00 AM to 11:00 AM. At the end of the day, unwind with a drink at the bar/lounge.
Guests can expect WiFi and 55-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Other standard amenities include laptop-compatible safes, phones, and ironing boards. Housekeeping is available on request.
Hyatt Centric Downtown Minneapolis features a gym, free WiFi in public areas, and conference space. If you drive, self parking is USD 28.00 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include coffee/tea in a common area, express check-out, and free newspapers.
Best gym ever
It was a wonderful stay!
Dear Angie- thank you for the 5/5 review. That is our goal with every guest. We appreciate your business and look forward to your return visit.
Good: Clean. Bad: No room service. Unless you go and ask for it.
Dear Atef - thank you for the honest review. We offer in credible daily housekeeping service, but yes making us aware you would like it is the key. All Hyatt Elite members receive daily service, please sign up! Thank you for your business.
ZERO parking. 28 a day but you can’t leave the paring garage or it’s another $28 and there is NO validating parking either. Or you can use parking garage across the street not attached to hotel and is like a maze very scary at 11 at night in. Downtown Minneapolis. They immediately charge not hold 75 on your card for “incidentals” which will be returned in 5 to 7 days! I guess it’s a free loan. Thd foom was small bug clean. We were expecting more for what we paid for - no breakfast included but you could add for $55 a person no vending or drink machines. Not somewhere I’d stay again.
Dear Maria - thank you for detailed review and your business. Most downtown hotels do not own or operate their own parking, and the charge is simply a pass through expense as the hotel has to pay the garage for the parking. We do not advertise a free breakfast however we have an amazing menu to dine in the lobby and we have a low priced gift shop in the lobby. Thank you again for your business!
The rooms are very clean and very large. It is an excellent room for what you pay. The staff are incredibly nice as well, doing everything they can to help. The only thing is that the parking is slightly expensive.
Dear Taylor- thank you for the 5/5 review. We appreciate your business and look forward to your return visit.
Good
Dear Carol- thank you for the 5/5 review. We appreciate yo ur business and look forward to your return visit.
Service was great and room was cleaned.
Dear Kian - thank you for the accurate review. We appreciate your business and look forward to your return visit.
Dear IVAN - thank you for the great review. We sincerely appreciate your support and look forward to your return visit.