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Best Western Premier Milwaukee-Brookfield Hotel & Suites

3.0 out of 5.0

Recent guest reviews

We thought this was a good value with lots of amenities at a good price and easy access to the expressway. Clean, comfortable, and relatively roomy. The place was pretty full the first night, much less so the second night- Nonetheless, the pool was busy both early and late on both days. As for downsides, the place was obviously dated, comp breakfast was much better one day than the next, and you could hear people talking in the next room...surprisingly clearly...that was a big disappointment. Still, overall a good value and a convenient location with ample amenities made this a good place to stay.

The hotel is in a good location, right next to the freeway. When we got to our room we found the bathroom sink full of dirt. The housekeeping staff was gone for the day so the manager gave us the adjoining room and he gave us the option to keep the other room for the kids, which we gladly accepted. We were in our room getting ready to shower when the door opened and a very surprised lady walked in, I guess the manager didn't get back to the front desk before they gave the room away! The only other issue was at breakfast the next morning, breakfast was from 7am to 10am. We arrived at 9:45am and found that most of the food was gone and they were not going to put more out! If you serve breakfast until 10am then there should be food out there until 10am. One of the cooks did overhear us complaining to the very rude waitstaff and he took it upon himself to make us some scrambled eggs.

We enjoyed our stay. The hotel was a bit out dated, but served our purposes. The room was clean, though sink did not drain well. It was very quiet, staff was nice, and it was nice to have hot breakfast in the morning. The hotel was easy to get to and was still quiet even though close to freeway. Overall we were happy and were allowed an early check in since the room was ready which was great. We would stay there again!

Hotel was very clean and nice, the only problem was the room wasn't getting warm no matter how I turn the thermostat up..

We were in Milwaukee to see 2 Brewers games - the hotel is convenient to the route to & from Miller Park. Room was very clean & quiet. Only hiccup was a mix-up on the billing but was quickly & politely rectified. Breakfast was great, making it even more of a bargain.

Our room was too warm and the air conditioning wasn't working right. I went down and asked for a new room. The front desk staff was wonderfully helpful. They let me go into three rooms and take my pick. The pool was clean and good sized. Unfortunately, the pool table and air hockey table were out of order. The location was great for getting back on the highway to keep traveling.

Lost my reservation for shuttle from airport to hotel. Had to wait 1-½ hours.

Average price. Average room. Not a bad place to stay especially if have kids and want pool.

A fun place to be w/ pool, hot tub, ping pong, darts, air hockey, other game tables. Lounge has something going on nightly: stand up comedy, dj, karaoke, live music, etc. Good restaurant on site.

The clerks were very nice but the cleanliness around the hotel needs to be better. The resturant was supposed to open at 7:00am and it was lateopening,not all the food was ready.The floor around the breakfast tables was full of crumbs and food. I dont think I would eat there again. Our room was clean tho. yay!

I have stayed here a couple of times for work and loved it. Its clean, friendly staff, and great food for room service.

Unfortunately I was in town for a funeral so I wasn't thinking about my accommodations; however, whenever and where ever I came into contact with a hotel staff, I found them courteous, informative, and helpful. I ate at the restaurant each day and the staff was also very professional. There were some concerns about the food and I filled out a comment card to give to the Chef.

Only issue was the non-smoking room smelled like cigars. They brought up an ionizer, but since we had to sign a note that smoking in the room would result in a $250 charge - surprised that the room smelled like smoke.

The hotel was a very nice place to stay. Easy to get to what we needed. We had a king bed with a separate living room. Would come back.

very close to a large amount of restauants and shopping. golf course next door,and easy accsess to i 94.

The accomodations were pleasant enough, there were little issues we ran into which all combined together made for a somewhat frustrating stay. As soon as we arrived, the room I rented for my parents had a refrigerator which did not work. Their room also had an unusual and unpleasant smell to it. Our room's carpeting was torn in several spots and the bathroom's exhaust fan/heat lamp unit did not work so after showers, the bathroom became soaked with steam. The hotel's restaurant was average, nothing special but the staff was very friendly. The pool was very cold & the hottub was overly hot so our time relaxing in the recreation area was limited.

Had a 1 night stay staff was very good in offering any help we needed. Has a restraunt and bar attached so any kind of food was available. Great breakfast included .

Staff was very friendly, but not enough of them. At time of check in I asked for a roll away bed. The front desk said they had 1 person cleaning the atrium and it would be a little while. After 5 hours of waiting and asking twice to have it sent to my room, I ended up finding one and rolling it into my room myself.

You get what your pay for. The rates are cheap. The hotel is older but the staff try real hard to keep it clean and running. I am sure it is hard when you are only charging $75 a night. The pool is great and in its day must have been something to be hold but it is not 1970 anymore. My room again was clean but wore. The tolet kept running and everything felt like it was much older than me. Everything works so it wasn't bad. Staff are very helpful

1005 S Moorland Rd Brookfield WI

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within a mile (2 km) of Brookfield Square Mall, Best Western Premier Milwaukee-Brookfield Hotel & Suites is within 3 miles (5 km) of New Berlin Hills Golf Course. This 3-star hotel welcomes guests with 140 rooms and conveniences like an indoor pool, free in-room WiFi, and free self parking. Miller Park is also within a 15-minute drive.


Dining

Start your day off right with a free full breakfast offered each morning. Enjoy dining at The Ground Round , one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

Best Western Premier Milwaukee-Brookfield Hotel & Suites's 140 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. 42-inch TVs come with digital channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Other standard amenities include free newspapers, free local calls, and ironing boards.


Property features

At Best Western Premier Milwaukee-Brookfield Hotel & Suites, guests enjoy an indoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle during limited hours. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a sauna, free WiFi in public areas, and a conference center.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Queen 2 | Sleeps 4

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

King 1 | Sleeps 2

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

Queen 2 | Sleeps 4

Suite, 2 Queen Beds, Non Smoking, Poolside

Queen 2 | Sleeps 6

Guest reviews for Best Western Premier Milwaukee-Brookfield Hotel & Suites

Couples (7) Business (6) Family (6)
4

nice for the price

Couples

We thought this was a good value with lots of amenities at a good price and easy access to the expressway. Clean, comfortable, and relatively roomy. The place was pretty full the first night, much less so the second night- Nonetheless, the pool was busy both early and late on both days. As for downsides, the place was obviously dated, comp breakfast was much better one day than the next, and you could hear people talking in the next room...surprisingly clearly...that was a big disappointment. Still, overall a good value and a convenient location with ample amenities made this a good place to stay.

By on Jul 29, 2015

3

needs some help!

Families

The hotel is in a good location, right next to the freeway. When we got to our room we found the bathroom sink full of dirt. The housekeeping staff was gone for the day so the manager gave us the adjoining room and he gave us the option to keep the other room for the kids, which we gladly accepted. We were in our room getting ready to shower when the door opened and a very surprised lady walked in, I guess the manager didn't get back to the front desk before they gave the room away! The only other issue was at breakfast the next morning, breakfast was from 7am to 10am. We arrived at 9:45am and found that most of the food was gone and they were not going to put more out! If you serve breakfast until 10am then there should be food out there until 10am. One of the cooks did overhear us complaining to the very rude waitstaff and he took it upon himself to make us some scrambled eggs.

By on Jun 16, 2014

4

worked for us!

Couples

We enjoyed our stay. The hotel was a bit out dated, but served our purposes. The room was clean, though sink did not drain well. It was very quiet, staff was nice, and it was nice to have hot breakfast in the morning. The hotel was easy to get to and was still quiet even though close to freeway. Overall we were happy and were allowed an early check in since the room was ready which was great. We would stay there again!

By on Jun 4, 2014

4

getway

Couples

Hotel was very clean and nice, the only problem was the room wasn't getting warm no matter how I turn the thermostat up..

By on Dec 10, 2013

5

great stay

Couples

We were in Milwaukee to see 2 Brewers games - the hotel is convenient to the route to & from Miller Park. Room was very clean & quiet. Only hiccup was a mix-up on the billing but was quickly & politely rectified. Breakfast was great, making it even more of a bargain.

By on Jul 26, 2013

4

some nuisances but overall good

Families

Our room was too warm and the air conditioning wasn't working right. I went down and asked for a new room. The front desk staff was wonderfully helpful. They let me go into three rooms and take my pick. The pool was clean and good sized. Unfortunately, the pool table and air hockey table were out of order. The location was great for getting back on the highway to keep traveling.

By on Apr 1, 2013

4

stay

BusinessTravelers

Lost my reservation for shuttle from airport to hotel. Had to wait 1-½ hours.

By on Mar 25, 2013

3

clean, safe, average room. nice pool play area.

BusinessTravelers

Average price. Average room. Not a bad place to stay especially if have kids and want pool.

By on Mar 20, 2013

5

older facility but outshines others

BusinessTravelers

A fun place to be w/ pool, hot tub, ping pong, darts, air hockey, other game tables. Lounge has something going on nightly: stand up comedy, dj, karaoke, live music, etc. Good restaurant on site.

By on Mar 15, 2013

3

needs vacuming

BusinessTravelers

The clerks were very nice but the cleanliness around the hotel needs to be better. The resturant was supposed to open at 7:00am and it was lateopening,not all the food was ready.The floor around the breakfast tables was full of crumbs and food. I dont think I would eat there again. Our room was clean tho. yay!

By on Feb 25, 2013