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W South Beach

5.0 out of 5.0

Recent guest reviews

Managers ,staff and waiters on the property are very well trained and helpful, our kids were very pleased from everyone at the W hotel. THANKS

It is the worst hotel and the worst staff ever They don’t respect the situation of the costumers There don’t care about anything, the just care about money I really don’t recommend this hotel

Always a great place to stay! Great staff!! Best was checking

Hotel has lost its way. Non-stop problems. Late and under-staffed check in, broken door, thumping bass music at all hours- which can be heard in the rooms. Video not work, 3 hours to get sheets, maid service delayed, rotten fruit on check in desk. Even pencil in room was broken. Limited and uninspired menus. Had to call about problems - more than once a day. Friendly staff at beach- why? They get cash tips.

Was fabulous! Has everything you need, gracious, helpful staff that literally RUN to assist you with anything at all. Beautiful property and amentities, is right on the beach, couldnt have asked for anything more. All around, the best hotel we've ever stayed at.

The W South Beach is one of my favorite places in the world.

Amazing the W staff is lovely I enjoyed myself at the pool

It’s an amazing Hotel with very friendly staff. I will definitely be back.

Beautiful hotel but a bit too pricey. Very clean, conveniently located and friendly staff

Overall experience was great but our room was very noise because of city traffic. Window shutters were broke and dirty.

Customer service appears to be an important part of the culture at the W South Beach, which was very much appreciated during our stay!!! My husband and I were both celebrating our 50th birthdays. Hanoe, Braulio, and Gabor from the Welcome Desk went above and beyond to ensure that our 6 night visit was special by sending, at various times during our stay, champagne with cake as well as champagne with fruit to our room. To top it off during the last two nights of our stay they were able to upgrade us to a fabulous suite with jaw dropping views of the ocean!!!!!! We are extremely thankful for the kindness and generosity that was shown to us and we will certainly return in the future! Also, I must mention that the staff on the beach was fabulous as well.

Great location on the beach Near all the best restaurants and stores as it is located in south beach in the best spot. Very pricy food and drinks tough at the hotel and we didn’t like the choice of the menu (Dutch) and the food bar (small portions pricy and not to our expectation) except for Mr. Chow restaurant which is really good food & service. We didn’t like to have to pay for umbrellas on the beach it should be complimentary knowing how pricy the rooms are. We tip very well so we shouldn’t have to pay for umbrellas. In the room the bed was very comfortable and we like the choice of the linens and towels and bathroom ‘Bliss’ beauty sets. We liked that the doors of the rooms didn’t bang at opening and closing and the hotel was free of noise at night we slept very well. We liked the hotel staff was very curtous, friendly and polite. The hotel bathrooms in the lobby and pool need to be checked the flush is really hard to push (almost impossible) i hope when hotel manager read this they should work on it. The light in the bathroom should be brighter for women to put make up on there is not enough light on the vanity mirror but there is plenty of space to put your make up on. The music is very loud during the week end at the pool, it is a very cool hotel for people that like to be seen & over all we had a great stay.

Love this hotel . Staff made sure I had a good time . Everyone was super accommodating . Room was nice and clean . Great view . Worth every penny .

Amazing My only complaint is too many loud kids in swimming pool. Was hard to relax and enjoy.

Wonderful view & great service .. it was a amazing hotel

It exceeded my expectations, where as South Beach itself was not what I expected

Great bed! Nice room and amenities! Great check in!

1. Check-in was very disappointing (over hour late); great front desk staff and manager. Definitely need more housekeepers. Hotel was at full capacity all weekend but shouldn't be an issue if properly staffed. 2. Onsite restaurants very pricey (didn't care for Mr. Chow) but The Dutch for breakfast was great. 3. Sofa in Fabulous suite was too low and uncomfortable. Difficult getting up from sitting position. 4. Shower on patio did not work. 5. Decent spa on several floors, but steam room not working. Spa not as aesthetically pleasing as most spas, but excellent facial. Music in spa service rooms was not typical, soothing spa music. It was very distracting and made for less-than-fulfilling experience.

2201 Collins Avenue Miami Beach FL

Hotel highlights

  • Walking distance to Mia...
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in South Beach, W South Beach is adjacent to Miami Beach Boardwalk and within a 5-minute walk of other popular sights like Collins Avenue Shopping Area. This 355-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Order from 24-hour room service to satisfy your hunger without leaving your room. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 11:30 AM.


Rooms

A flat-screen TV comes with cable channels and a DVD player, and guests can stay connected with WiFi and wired Internet. The bathroom offers hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include a kitchenette, a balcony, and an iPod dock.


Property features

Guests of W South Beach have access to a full-service spa, 2 outdoor pools, and a nightclub. Valet parking is available for USD 46 per day. A multilingual staff is on hand to assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this beach hotel include a 24-hour fitness center, an outdoor tennis court, and free WiFi in public areas.

Room options

Amplified E-WOW, Three Bedroom Suite, Oceanfront, High floor

Twin 3 | Sleeps 6

Splendid Studio Suite

King 1 | Sleeps 3

Spectacular Ocean View Studio Suite

King 1 | Sleeps 3

Wonderful Ocean View Studio Suite

King 1 | Sleeps 3

Guest reviews for W South Beach

Everyone (34) Family (1)
5
Everyone

By on Apr 22, 2019

5
Family with small children

Managers ,staff and waiters on the property are very well trained and helpful, our kids were very pleased from everyone at the W hotel. THANKS

By on Apr 17, 2019

1
Families

It is the worst hotel and the worst staff ever They don’t respect the situation of the costumers There don’t care about anything, the just care about money I really don’t recommend this hotel

By on Mar 16, 2019

5
Everyone

Always a great place to stay! Great staff!! Best was checking

By on Mar 12, 2019

2
Everyone

Hotel has lost its way. Non-stop problems. Late and under-staffed check in, broken door, thumping bass music at all hours- which can be heard in the rooms. Video not work, 3 hours to get sheets, maid service delayed, rotten fruit on check in desk. Even pencil in room was broken. Limited and uninspired menus. Had to call about problems - more than once a day. Friendly staff at beach- why? They get cash tips.

By on Jan 6, 2019

5
Everyone

Was fabulous! Has everything you need, gracious, helpful staff that literally RUN to assist you with anything at all. Beautiful property and amentities, is right on the beach, couldnt have asked for anything more. All around, the best hotel we've ever stayed at.

By , from Livonia, Mi on Dec 20, 2018

5
Everyone

The W South Beach is one of my favorite places in the world.

By on Nov 27, 2018

Review comment responded on Nov 29, 2018

Welcome Anonymous, Thank you for your excellent review. It's our top priority to ensure that your experience is easy, convenient, and limitless, and I'm glad to hear that we surpassed your expectation! During your next experience with us, help yourself to our Oysters & Bubbles Happy Hour at The Dutch, which happens every day at 6:30PM. Also, feel free to use our complimentary Martone bicycles to tour the city in style! Access to them comes with your reservation. We can't wait to see you again. Thank you for making W South Beach your first choice when visiting the city. All the best, Camilo

5
Everyone

Amazing the W staff is lovely I enjoyed myself at the pool

By on Nov 21, 2018

Review comment responded on Nov 21, 2018

Welcome E, Thank you for your amazing review! I'm delighted to hear you enjoyed yourself at our pool WET. Thank you for your note about our talent! During your next experience with us, help yourself to our Oysters & Bubbles Happy Hour at The Dutch, which happens every day at 6:30PM. Also, feel free to use our complimentary Martone bicycles to tour the city in style! Access to them comes with your reservation. We hope to see you in the near future! All the best, Camilo

5
Everyone

By on Nov 20, 2018

Review comment responded on Nov 21, 2018

Dear Anonymous, First and foremost, thank you for staying at W South Beach, and for taking the time to rate your stay with us. We are delighted that you were able to have an overall exceptional experience. During your next experience with us, check out our complimentary Martone bicycles to tour the city! Also, help yourself to self-care at our signature Bliss Spa after that bike ride. We offer services like stretch therapy, the oxygen blast, and the hot salt scrub. We hope to see you in the near future! All the best, Camilo

5
Everyone

It’s an amazing Hotel with very friendly staff. I will definitely be back.

By , from Jacksonville, Florida on Nov 6, 2018

Review comment responded on Nov 6, 2018

Welcome Antonio , Thank you for your excellent review! We sincerely appreciate your note about our talent and that you enjoyed our hotel. We hope to see you again soon for another overall limitless experience All the best, Camilo Cano