W South Beach

5.0 star property
Luxury hotel on the beach, with 2 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for W South Beach

2 outdoor pools, open 9:00 AM to 7:00 PM, cabanas (surcharge)
Suite, 3 Bedrooms, Non Smoking, Oceanfront | Living area | 37-inch LCD TV with cable channels, TV, Netflix
Wow Suite, Suite, 2 Bedrooms, Non Smoking, Oceanfront | 1 bedroom, down comforters, minibar, in-room safe
Suite, 2 Bedrooms, Non Smoking, Ocean View | 1 bedroom, down comforters, minibar, in-room safe
Suite, 3 Bedrooms, Non Smoking, Oceanfront | 1 bedroom, down comforters, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available

Explore the area

Map
2201 Collins Avenue, Miami Beach, FL, 33139
  • Collins Avenue Shopping Area
    ‪2 min walk‬
  • Miami Beach Convention Center
    ‪7 min walk‬
  • Lincoln Road Mall
    ‪2 min drive‬
  • Miami, FL (MIA-Miami Intl.)
    ‪20 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Fabulous Suite, Studio, 1 King Bed, Non Smoking, Ocean View

9.4 out of 10
Exceptional
(6 reviews)
  • 746 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Spectacular Room, Studio, 1 King Bed, Non Smoking, Ocean View

9.8 out of 10
Exceptional
(16 reviews)
  • 548 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Wonderful Suite, Studio, 1 King Bed, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(65 reviews)
  • 564 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed, Non Smoking, Balcony

9.8 out of 10
Exceptional
(54 reviews)
  • 564 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 3 Bedrooms, Non Smoking, Oceanfront

  • 2954 sq ft
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

Suite, 2 Bedrooms, Non Smoking, Ocean View

  • 2056 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite, 3 Bedrooms, Non Smoking, Oceanfront

  • 2949 sq ft
  • Ocean view
  • Sleeps 6
  • 3 Double Beds

Suite, 2 Bedrooms, Non Smoking, Ocean View

  • 2056 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Wow Suite, Suite, 2 Bedrooms, Non Smoking, Oceanfront

  • 1990 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Studio, 2 Queen Beds, Non Smoking, Ocean View (Balcony)

9.8 out of 10
Exceptional
(10 reviews)
  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking, Poolside

  • 1330 sq ft
  • Sleeps 5
  • 2 Double Beds

Fabulous Suite, Studio, 2 Queen Beds, Non Smoking, Ocean View

  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

  • 1729 sq ft
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking, Balcony (Corner)

  • 1350 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony)

10.0 out of 10
Exceptional
(3 reviews)
  • 1287 sq ft
  • Ocean view
  • Sleeps 5
  • 2 Double Beds

Marvelous Suite, Suite, 1 Bedroom, Non Smoking, Oceanfront

  • 1054 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Concierge Service)

10.0 out of 10
Exceptional
(1 review)
  • 793 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Ocean View

8.0 out of 10
Very good
(4 reviews)
  • 1151 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Fantastic Suite, Suite, 1 Bedroom, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(5 reviews)
  • 746 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed (Mobility Accessible, Roll-In Shower, Splendid Studio)

  • 564 sq ft
  • Sleeps 3
  • 1 King Bed

Studio, 2 Queen Beds, Balcony, Ocean View (Mobility Accessible, Roll-In Shower)

  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Ocean View, Balcony(Mobility/Hearing Access, Roll-in Shwr, Wonderful Studio)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Fantastic Suite, Mobility Accessible, Roll-in Shower

  • 793 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Miami Beach

Located in South Beach, W South Beach is within a 5-minute walk of Collins Avenue Shopping Area and within 15 minutes of other popular attractions like Miami Beach Convention Center. This 350-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a restaurant.

What's nearby

  • Collins Avenue Shopping Area - 2 min walk - 0.1 miles
  • Miami Beach Convention Center - 7 min walk - 0.4 miles
  • Ocean Drive - 18 min walk - 1.0 mile
  • Lincoln Road Mall - 2 min drive - 1.0 mile
  • Port of Miami - 9 min drive - 5.2 miles

Getting around

  • Adrienne Arsht Center Metromover Station - 10 min drive
  • Miami Central Brightline Train Station (EKW) - 12 min drive
  • Miami Intl. Airport (MIA) - 27 min drive

Restaurants

  • ‪W New York - ‬2 min walk
  • ‪Mr Chow - ‬3 min walk
  • ‪Joe & The Juice - ‬3 min walk
  • ‪Orange Blossom - ‬4 min walk
  • ‪Watr at the 1 Rooftop - ‬3 min walk

About this property

W South Beach

Luxury hotel on the beach, with 2 outdoor pools
Guests of W South Beach have access to a full-service spa, 2 outdoor pools, and a 24-hour gym. Valet parking is offered for USD 55 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this beach hotel include a steam room, an outdoor tennis court, and conference space.
Guests can expect to find wired internet and 37-inch LCD TVs with cable channels and DVD players. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include balconies, iPod docks, and sitting areas. Housekeeping is available on request.
An outdoor tennis court and complimentary bicycles are featured at the hotel. 2 outdoor swimming pools are on site along with a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AWAY Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, French, German, Italian, Portuguese, Russian, Spanish, Turkish

Similar properties

Property amenities

Internet

  • Available in all rooms: Wired internet (USD 14.95 per day)
  • Available in some public areas: High-speed internet

Parking and transportation

  • Electric car charging station on site
  • Valet parking on site (USD 55 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: USD 52.06 for adults and USD 30 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Irma's at the Grove
  • Living Room Bar
  • Mr Chow
  • RWSB
  • WET® Bar and Grille

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Basketball
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Outdoor tennis court
  • Pilates classes
  • Shopping
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • DVD player
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 7,987 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 20 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • DVD player
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 250.00 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Pet weight must not exceed 20 lbs per pet
  • Food and water bowls and litter boxes are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 75.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 96.9 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 52.06 for adults and USD 30.00 for children
  • Fee for in-room wired internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 55 per day
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 250.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-5:30 AM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 7:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

W South Beach Hotel Miami Beach
W South Beach Hotel
W South Beach Miami Beach
W South Beach
w Hotel Miami Beach
w Hotels Miami Beach
W South Beach Hotel
W South Beach Miami Beach
W South Beach Hotel Miami Beach

Frequently asked questions

Are free cancellation options available at W South Beach?

W South Beach offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at W South Beach?

As of Jul 5, 2025, prices found for a 1-night stay for 2 adults at W South Beach on Jul 28, 2025 start from $443.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around W South Beach?

This hotel is situated in South Beach, just steps from Collins Avenue Shopping Area and Miami Beach Beaches, and within a short walk of Miami Beach Boardwalk. You'll also find Ocean Drive and Art Deco Historic District less than a mile away.

Is parking available on site at W South Beach?

Yes, valet parking is offered for USD 55 per day. Electric car charging is also available for guests.

Is there a spa at W South Beach?

AWAY Spa is the hotel's spa and services include deep-tissue massages, hot stone massages, body wraps, and couples treatments.

Does W South Beach feature a casino on the premises?

No, W South Beach doesn't have a casino.

Will I find an indoor pool at W South Beach?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 9:00 AM and 7:00 PM.

What do couples enjoy most about W South Beach?

This beachfront hotel offers many amenities for couples, including Champagne service as well as 2 outdoor pools and a poolside bar.

Are there hot tubs at W South Beach?

No, but this hotel does have a steam room.

Does W South Beach feature a restaurant that includes a breakfast menu?

Yes, W South Beach serves a full breakfast for a surcharge each morning at RWSB.

Will W South Beach allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at W South Beach for a fee of USD 250.00 per accommodation, per stay. The property also provides food and water bowls and litter boxes. A deposit of USD 250 per stay is collected.

Does W South Beach have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from W South Beach?

The closest major airport to W South Beach is Miami, FL (MPB-Public Seaplane Base), which is 5.4 mi away (19 minutes by car). Another top airport is Miami Intl. Airport (MIA), which is located 12.1 mi away (27-minute drive).

Are there rooms with balconies at W South Beach?

Yes, every guestroom at W South Beach comes with a balcony with some featuring ocean or pool views.

Does W South Beach host weddings?

If wedding bells are in your future, take advantage of the wedding venue at W South Beach.

W South Beach Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 766 out of 1007 reviews
Rating 8 - Good. 127 out of 1007 reviews
Rating 6 - Okay. 44 out of 1007 reviews
Rating 4 - Poor. 26 out of 1007 reviews
Rating 2 - Terrible. 44 out of 1007 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Yolanda

Traveled with family
Muy triste porque me cobraron una noche que no use !! Y la segunda noche nomás dormimos ya estaba serrado No disfrutamos el resort !! Básicamente gastamos el dinero para nada !!
Stayed 2 nights in Jun 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was absolutely impeccable. The staff made me feel like a queen the entire time.
Stayed 4 nights in May 2025

6/10 Okay

Lilas, Boston

Stayed 4 nights in Mar 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Mia

Liked: Cleanliness
Disliked: Staff & service

Go to the One Hotel instead

Very disappointing stay. Check in was extremely slow and I had to return to the lobby as the key I was given didn’t work. I booked an ocean view room which was more of a view of the parking lot than the beach. The toilet in the bathroom is horrible and the shower leaks all over the bathroom. We had to cancel our room service order because it took way longer than advertised. There were also several closures for private events that made a lot of the hotel inaccessible. Definitely far from a 5 star experience. The 1 Hotel is next door, similarly priced and by far a superior experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

uwen, Upper Marlboro

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay
Stayed 3 nights in Mar 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2025

2/10 Terrible

Zachary J, Portland

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Was given the absolute worst room. Did not sleep for days. Room 338 despite having no cot status. Would never stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kevin Wynn

Liked: Cleanliness, staff & service
Stayed 11 nights in Mar 2025

6/10 Okay

Sheena, Atlanta

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I usually have an amazing and relaxing experience at the W. This time started the same way except, starting the morning after my first night, there was a very loud truck in front of the hotel. It was making a constant loud running noise that disturbed my rest significantly. In addition to this, one evening I returned to a fire truck/police scene outside the hotel because a room caught on fire. This left me unable to access the hotel just prior to dinner plans. The hotel manager acted like she didn’t know what noise I was talking about when you could clearly hear the humming sound from the truck. She offered to comp the $87/night resort fee despite this being a >$5k spend including my stay and spa treatments. I was grateful but underwhelmed. I would have hoped for better compensation given the circumstances.
Stayed 2 nights in Mar 2025

8/10 Good

Thomas

Stayed 6 nights in Mar 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Excellent stay. We were upgraded to a beautiful two BR suite on a high floor with ocean views. The service was impeccable throughout. Cleaning service was very thorough and would call to see when we wanted service. The resort location is the best - away from the hustle of South Beach but easy enough to walk to all the great restaurants. Only drawback is adult pool is small and shady - and one elevator of four was out of service during our week. But we had an excellent stay overall, and the beach and the boardwalk were wonderful and right next to hotel. Would definitely come back again and stay here.
Stayed 6 nights in Mar 2025

10/10 Excellent

Mary

Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was stunning and the staff was kind and welcoming.
Stayed 3 nights in Mar 2025

10/10 Excellent

Farah

Stayed 2 nights in Mar 2025

10/10 Excellent

Marina

Stayed 3 nights in Mar 2025

10/10 Excellent

Pegah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Diana

Liked: Cleanliness
Stayed 3 nights in Feb 2025

8/10 Good

Brooks, Bethesda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Antony, Dubai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great staff and facilities.. If you’re staying in South Beach then it’s a must!! Highly recommended..
Stayed 4 nights in Feb 2025

8/10 Good

charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great everything they were ready whenever and whatever time we needed something
Stayed 2 nights in Mar 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 3 nights in Feb 2025

10/10 Excellent

Dessislava

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive energy and good place
Stayed 4 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Johanna

Traveled with family
Liked: Amenities, property conditions & facilities
Have stayed here before and everything was excellent. Not anymore. Hair everywhere on the floor in the bathroom, crumbs under the table, stains on the couch and chairs and kitchen is beat up. Definitely it what one would expect from a 5 star hotel. Disappointed by staff who did nothing to satisfy unhappy guests. E-mail went unanswered yet the bill arrived right on time. Save your money and go somewhere else - there are so many hotels that offer much better service.
Stayed 2 nights in Feb 2025