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Recent guest reviews

The property was very clean. They also allowed me to check in early which was great. The staff was friendly and available, My stay was nearly perfect. The only minor thing was that there are no vending machines in the hotel.

Good location. However, at check-in we were informed that the power would be out for several hours during the few hours we would be awake and in the room. It was actually off for about 6 hours. The workers were outside our window and very loud from 10 pm until about 4 am in the morning, Needless to say, we did not have a nice stay or a good night sleep. Management did not reach out to us.

We loved the property. We were not pleased with the $18. per day parking fee, nor the $200. deposit we had to place.

I did not enjoy anything about this hotel. The staff were not accommodating at all. I would never stay there again or recommend it to anyone.

Great staff and service here. Breakfast set up and coffee were awesome. Front desk a big help for me with getting some stuff printed so I could sifn, then got it scanned and emailed to me straight away...

The seating in the lobby was nice. There were no outlets or phone chargers near the bed unfortunately. The showerhead did not work properly. The WiFi was very poor.

Comfortable bed. Lot of noise from neighbors early morning hours. No hotel signage in front of hotel.

The hotel smelled horrible. The walls were thin as paper we could hear everything above and next to us and they only serve cold breakfast. Totally never booking them again not worth my money.

the hotel is OK, but I can hear the baby's crying next to my room. the sound of air conditioning is a little loud. all others are OK

Good location, basic amenities and nice helpful staff. This is not a high end hotel like the area around it so if your expectations are in line, you should be able to enjoy the proximity to Haulover and North to South Miami Beach 🏖 Lots of shops and several restaurants to walk to even safely at night, I believe. I didn’t have any problems.

This was an last decision hotel but it was the best decision!! Thanks to theo, and another young lady at the front desk forgot her name but i think it started with a S!! Everuone was so helpful thank you all for the experience!!

Hotel was decent for price. Hotel deposit 150.00. Too much in my opinion because the hotel isn't a big grand 5 star resort. Would maybe stay again due to price but if I find somewhere for same price with less of deposit would rather stay there. Free tea and coffee 24 hours a day was a very nice touch. Parking pass is avail if you drive.

Very convenient to everything. Great front desk staff.

Great Staff, great location!! Very clean & very comfortable. Will definitely be back! Ty!

Soundproofing terrible. Hear cars in alley and garbage pickup. Literally outside thin window. Hear neighbor tv. Hear neighbor shower. Hear people upstairs walk. Hear people flush toilet.

East Bay Harbor Drive Bay Harbor Islands FL

Hotel highlights

  • Walking distance to Bal Harbour Shops and Bal Harbour Beach
  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

The Landon Bay Harbor-Miami Beach, Ascend Hotel Collection places you within a 15-minute stroll of popular sights such as Bal Harbour Shops and Bal Harbour Beach. This 46-room, 4-star hotel has conveniences like free breakfast, a restaurant, and free in-room WiFi. It's connected to a shopping center in central Bay Harbor Islands and also close to Surfside Beach and Haulover Park Marina.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 7:00 AM to 10:00 AM. This hotel is home to a fine-dining restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room, or meet other guests at the free manager's reception.


Rooms

The 46 rooms are soundproofed and have an array of amenities, including refrigerators, coffee makers, and laptop-compatible safes. Guests can expect free WiFi and 42-inch flat-screen TVs with digital channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Phones, desks, and wardrobes or closets are other standard amenities. Housekeeping is available on request.


Property features

The Landon Bay Harbor-Miami Beach, Ascend Hotel Collection features free WiFi in public areas, a computer station, and express check-in. Self parking is offered for USD 18 per night. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Additional amenities include express check-out, free newspapers, and a terrace.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

1 King Bed and 1 Twin Sofa Bed | Sleeps 3

Guest reviews for The Landon Bay Harbor-Miami Beach, Ascend Hotel Collection

Everyone (24) Business (2) Couples (3) Family (1)
4
Everyone

By on Feb 1, 2020

Review comment responded on Mar 4, 2020

Dear Guest, Thank you for staying with us and leave such an amazing rating! We will love to be your host next time you are in the area! Until next time,

5
Everyone

The property was very clean. They also allowed me to check in early which was great. The staff was friendly and available, My stay was nearly perfect. The only minor thing was that there are no vending machines in the hotel.

By on Dec 16, 2019

Review comment responded on Dec 16, 2019

Dear Guest, Thank yo for staying with us! We are very happy to learn of your awesome experience! That's all we work hard for every day, it is amazing to know we could fill out your expectations! We hope you come back soon to the hotel, we will be considering your suggestion of a vending machine to offer a better service for our guests. Until next time!

1
Partner Couples

Good location. However, at check-in we were informed that the power would be out for several hours during the few hours we would be awake and in the room. It was actually off for about 6 hours. The workers were outside our window and very loud from 10 pm until about 4 am in the morning, Needless to say, we did not have a nice stay or a good night sleep. Management did not reach out to us.

By on Nov 20, 2019

Review comment responded on Dec 13, 2019

Dear Guest, First and foremost, we would like to sincerely apologize for the inconveniences you experienced. Unfortunately, some emergencies can happen that are beyond our control. Our management team was recently renovated, but we will be more than happy to have a conversation with you as we are working hard to improve our service and we value our guests loyalty. Please feel free to reach out and we will be more than happy to discuss your concerns. Sincerely,

2
Everyone

By on Nov 20, 2019

Review comment responded on Dec 12, 2019

Dear Guest: Thank you for staying with us! We are disappointed to learn that your experience was not perfect as we strive to delight our guests with memorable stays at The Landon. We deeply apologize for the inconveniences you experienced and we hope you can give us another opportunity to offer you a great stay. Sincerely,

5
Partner Couples

We loved the property. We were not pleased with the $18. per day parking fee, nor the $200. deposit we had to place.

By on Oct 5, 2019

Review comment responded on Oct 6, 2019

Thank you for this review.

1
Family

I did not enjoy anything about this hotel. The staff were not accommodating at all. I would never stay there again or recommend it to anyone.

By on Aug 28, 2019

Review comment responded on Sep 3, 2019

I am sorry that we could not meet your expectations. Jim Heineman VP Operations

4
Everyone

By on Aug 25, 2019

Review comment responded on Aug 25, 2019

Thank you so much for taking the time to write this fantastic review of our hotel. I was so pleased that your stay with us was so enjoyable. We appreciate your feedback. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our hotel so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations

5
Partner Couples

Great staff and service here. Breakfast set up and coffee were awesome. Front desk a big help for me with getting some stuff printed so I could sifn, then got it scanned and emailed to me straight away...

By on Aug 12, 2019

Review comment responded on Aug 14, 2019

Thank you for this great review of our hotel. All the best, Jim Heineman VP Operations

3
Business Business

The seating in the lobby was nice. There were no outlets or phone chargers near the bed unfortunately. The showerhead did not work properly. The WiFi was very poor.

By on Aug 4, 2019

Review comment responded on Aug 4, 2019

Thank you for your feedback from your recent stay. All the best, Jim Heineman VP Operations

5
Everyone

Comfortable bed. Lot of noise from neighbors early morning hours. No hotel signage in front of hotel.

By on Feb 5, 2019

Review comment responded on Feb 5, 2019

Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations

The Landon Bay Harbor-Miami Beach, Ascend Hotel Collection

9660 East Bay Harbor Drive, Bay Harbor Islands, FL 33154
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