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Sole On The Ocean

4.0 out of 5.0

Recent guest reviews

Watch out for all of the Hidden fees paid way more than just the cost of the hotel charged my debit card more than what should have been charged gigantic scam Hotel sucks

The towel boy name Manuel told me that I couldn't have my special food kosher for Passover and that my holiday was over, and when I clearly had two days left of the holiday! I was never so embarrassed in my whole life.. The hallways of the hotel were so noisy I couldn't sleep past 8 o'clock in the morning .. room service was never delivered on time in the morning either.

Just great place with beach, pool, 1bdr suites and good food !

ROOM WAS NOT CLEANED FOR 3 DAYS AND AFTER THAT WE HAD TO "ASK" FOR HOUSEKEEPING TO CLEAN. AFTER FINDING ERRORS ON OUR BILL AND CLEARING THEM UP, UPON CHECKOUT THE DEDUCTED ERRORS WERE BACK ON OUR BILL. WE WERE NOT ALLOWED TO BRING OUTSIDE FOOD ONTO THE PUBLIC BEACH IF WE SAT ON SOLE CHAIRS! $25.00 PER DAY FOR PARKING, AND WE WERE TOLD TO CALL AHEAD WHEN WE WANTED THE CAR, WHICH WE DID, NOT ONCE WAS THE CAR THERE! WE HAD TO RE-REQUEST THE CAR EVERY TIME. MANAGEMENT WAS EITHER ABSENT OR APATHETIC.

Fui al hotel para que mi hijo que esta en silla de ruedas disfrutara de la piscina y el equipo destinado para introducirlo estaba roto. Recervacion perdida

Great location. Friendly staff. Nice room and restaurant.

Rooms were ok, the pictures were a little nicer but they were ok. Great location right on the beach. Good for families with kids. Quiet not a party hotel!

I came here once with my family for a drink by the beach and then decided to spend my birthday weekend here with the family. The rooms are really good and clean and the view of the 1 bedroom master suite was incredible. The mattress was extremely comfortable. My wife is vegan so the only issue we came across was their food by the pool which wasn't that suitable for her and when she decided to bring her food from outside, they gave her a hard time. Other than that our stay was great. The location is also great

The location was terrific but the hotel was not great, certainly not 4 stars. The bed was old and mattress sagged. Bathroom looked not the cleanest and no soap holder in shower, fortunately, the shower head was square so I could put the soap on top of it. Exercise room was small and not very clean. Breakfast was a joke, two small muffins, cup of coffee and juice. Restaurant itself was not very good, very few selections and food not great, fortunately, there are a lot of good restaurants across the street. I would not stay there again.

Please save your money and stay away from this place! At first glance it seems nice enough however, the service at this place is beyond horrible. Without detailing all of the bad experiences, I will simply say that I was asked to leave the hotel by the manager after simply asking for a discounted room rate for my additional nights stay. I asked for this rate after spending over an hour trying to find my breakfast which was ultimately lost not delivered at the requested time and, finally told that breakfast was over so there was nothing they could do to serve me. I truly cannot explain why I was asked to leave. Management has established a culture that will make you wish you stayed ANYWHERE else! The Marena's hotel one block away is a better choice for value location quality and, good old fashioned hospitality. You will be sorry if you stay at this hotel.

Positives: nice beach, excellent closet space in the room, comfortable beds, keurig in the room, nice patio, nice tv, clean lobby, nice maid staff. Negatives: awful service at pool bar- never anyone around. Towel staff completely unattentive and uninterested in your needs, management more concerned with hosting VIP and NFL hopefuls than those booking through an online site, rooms are hot-poor air conditioning that never worked. Room fridge was warm. Bathroom sink leaked all over the counter every time you turned it on. Awful lighting in the room. Major lack of outlets in the room. We called maintenance regarding these issues and they tried but nothing was ever fixed. On our way out management was overheard saying to a VIP guest who was concerned about our stay "it doesn't matter they are checking out anyway". Since we didn't roll up to the hotel in a Mercedes, they did not care about making sure our stay was a positive one. Stay here if you wish to be judged.

I was very happy with my stay at Sole. The location was great,the room very comfortable and the staff most helpful. ANNA AND JENNIFER AT THE FRONT DESK DO EVERYTHING TO MAKE YOUR STAY EVEN BETTER. WE WILL DEFINITELY BE GOING BACK..

beautiful hotel and location took long time to get remote fixed and ice to room

Great chic boutique hotel on the beach. Rooms are simple clean and functional with great balcony. Staff was extremely friendly and accommodating. Miami is all about getting what you pay for so this hotel was not as expensive as south beach hotels on the beach with similar amenities but had full service bar service on the beach during the day, and a lacking nightlife scene which was bit of a bummer. It's definitely a family friendly spot for parents who want a luxe experience with the kids included. Hotel is 40 mins from Miami and there is not much else to do in the area. Overall great spot for those who want to be away from the hustle and scene which is a $30 cab ride away to either to Miami or Ft lauderdale. The hotel as a great Sunday Brunch buffet which makes up for generally lacking quality of food at the hotel restaurant.

This hotel has a great location and the staff was nice. The suites were small and tired. The windows on the slider were really dirty and needed to be cleaned. The pool area was small with lots of screaming kids. The valet parking was a disaster while I was there also. Definitely not a four star hotel but I had read the reviews and they are accurate.

This hotel with and excellent location, the beach was great, super organized and excellent staff. Deffinitely recommended

Sole hotel offer the best rooms for the price ! Staff is great room clean and neat, and also is has a great location. Best deal around sunny isles.

There are others fees, valet parking is obligatory, resort fee is obligatory, plus anywhere you move it has a charge. Expect to spend at least 100+ with fees on top of the room price. Is not a young environment hotel, but is good for relaxing and have good privacy. I did enjoyed.

all was good! I just wish there was a bigger pool. Great location thought.

Everything at the hotel was great untill the hotel owner came and yelled at the top of his voice at our group of ppl and kicked us out for something we didn't do, spent a whole bunch of money and the treatment we got was terrible never going back there again.

17315 Collins Ave Sunny Isles Beach FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located 2.4 mi (3.9 km) from Oleta River State Park, Sole On The Ocean is within a 10-minute drive of Aventura Mall. This 4-star hotel has 249 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi. It's on the beach and also close to Promenade Shops.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Start your day off with breakfast, available for a fee.


Rooms

The 249 rooms are air-conditioned and have an array of amenities, including balconies, coffee makers, and safes. Guests can expect to find free WiFi and LCD TVs with digital channels. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Phones and ironing boards are other standard amenities.


Property features

At Sole On The Ocean, guests enjoy features like an outdoor pool, a fitness center, and a sauna. Valet parking is available for USD 25.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach hotel include free WiFi in public areas, 3 meeting rooms, and conference space.

Room options

Room, 2 Double Beds, Partial Ocean View

Full 2 | Sleeps 5

Suite, 1 King Bed, Partial Ocean View

King 1 | Sleeps 3

Suite, 1 King Bed, City View

King 1 | Sleeps 3

Suite, 1 King Bed, Oceanfront

King 1 | Sleeps 3

Guest reviews for Sole On The Ocean

Everyone (6) Business (9) Couples (38) Family (10) Other (6) Friends (2)
1

hidden fees

Everyone

Watch out for all of the Hidden fees paid way more than just the cost of the hotel charged my debit card more than what should have been charged gigantic scam Hotel sucks

By on Jul 2, 2017

2

discrimination

Everyone

The towel boy name Manuel told me that I couldn't have my special food kosher for Passover and that my holiday was over, and when I clearly had two days left of the holiday! I was never so embarrassed in my whole life.. The hallways of the hotel were so noisy I couldn't sleep past 8 o'clock in the morning .. room service was never delivered on time in the morning either.

By on Apr 24, 2017

5

best spot for sunny isles !!

Everyone

Just great place with beach, pool, 1bdr suites and good food !

By , from NYC on Mar 20, 2017

3

pretty but......

Families

ROOM WAS NOT CLEANED FOR 3 DAYS AND AFTER THAT WE HAD TO "ASK" FOR HOUSEKEEPING TO CLEAN. AFTER FINDING ERRORS ON OUR BILL AND CLEARING THEM UP, UPON CHECKOUT THE DEDUCTED ERRORS WERE BACK ON OUR BILL. WE WERE NOT ALLOWED TO BRING OUTSIDE FOOD ONTO THE PUBLIC BEACH IF WE SAT ON SOLE CHAIRS! $25.00 PER DAY FOR PARKING, AND WE WERE TOLD TO CALL AHEAD WHEN WE WANTED THE CAR, WHICH WE DID, NOT ONCE WAS THE CAR THERE! WE HAD TO RE-REQUEST THE CAR EVERY TIME. MANAGEMENT WAS EITHER ABSENT OR APATHETIC.

By , from NYC on Mar 17, 2017

5
Everyone

Great location. Friendly staff. Nice room and restaurant.

By on Jun 26, 2016

3

great location on the beach!

Everyone

Rooms were ok, the pictures were a little nicer but they were ok. Great location right on the beach. Good for families with kids. Quiet not a party hotel!

By on Mar 19, 2016

4

birthday weekend

Families

I came here once with my family for a drink by the beach and then decided to spend my birthday weekend here with the family. The rooms are really good and clean and the view of the 1 bedroom master suite was incredible. The mattress was extremely comfortable. My wife is vegan so the only issue we came across was their food by the pool which wasn't that suitable for her and when she decided to bring her food from outside, they gave her a hard time. Other than that our stay was great. The location is also great

By on Jun 8, 2015

3

nice location but otherwise ok

BusinessTravelers

The location was terrific but the hotel was not great, certainly not 4 stars. The bed was old and mattress sagged. Bathroom looked not the cleanest and no soap holder in shower, fortunately, the shower head was square so I could put the soap on top of it. Exercise room was small and not very clean. Breakfast was a joke, two small muffins, cup of coffee and juice. Restaurant itself was not very good, very few selections and food not great, fortunately, there are a lot of good restaurants across the street. I would not stay there again.

By on May 7, 2015

1

beware! a nice hotel destroyed by horrible management!!!

BusinessTravelers

Please save your money and stay away from this place! At first glance it seems nice enough however, the service at this place is beyond horrible. Without detailing all of the bad experiences, I will simply say that I was asked to leave the hotel by the manager after simply asking for a discounted room rate for my additional nights stay. I asked for this rate after spending over an hour trying to find my breakfast which was ultimately lost not delivered at the requested time and, finally told that breakfast was over so there was nothing they could do to serve me. I truly cannot explain why I was asked to leave. Management has established a culture that will make you wish you stayed ANYWHERE else! The Marena's hotel one block away is a better choice for value location quality and, good old fashioned hospitality. You will be sorry if you stay at this hotel.

By on Apr 17, 2015

3

if you're average middle class traveler, prepare to be treated like dirt.

BusinessTravelers

Positives: nice beach, excellent closet space in the room, comfortable beds, keurig in the room, nice patio, nice tv, clean lobby, nice maid staff. Negatives: awful service at pool bar- never anyone around. Towel staff completely unattentive and uninterested in your needs, management more concerned with hosting VIP and NFL hopefuls than those booking through an online site, rooms are hot-poor air conditioning that never worked. Room fridge was warm. Bathroom sink leaked all over the counter every time you turned it on. Awful lighting in the room. Major lack of outlets in the room. We called maintenance regarding these issues and they tried but nothing was ever fixed. On our way out management was overheard saying to a VIP guest who was concerned about our stay "it doesn't matter they are checking out anyway". Since we didn't roll up to the hotel in a Mercedes, they did not care about making sure our stay was a positive one. Stay here if you wish to be judged.

By on Mar 10, 2015