Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
from $72
Extended Stay America - Miami - Airport - Miami Springs
2.5 out of 5.0Enter your dates to see prices
Extended Stay America - Miami - Airport - Miami Springs
2.5 out of 5.0
3.1
out of 5
Average Guest Review
See all 31 reviews
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Recent guest reviews
Was a good experience friendly receptionist. Clean room
We liked the cleaniness and like new condition of the hotel and room. Our stairs exit door not working from the outside made a real inconvenience for us to carry our luggage and to get to our room. The breakfast was free but dissapointing, just bread and yogurt with a watered juice. No coat hangers in the closet. Everything else was fine.
Spent 40 minutes at the airport trying to find a phone number that would connect me to the front desk so I can inquire about the shuttle pick up. Could not get any human on the phone. Saw a shuttle fly by and we waved frantically but he never stopped. When we finally paid for taxi and got there the girl at the desk said oh you should’ve call the front desk! Went up to my room and found a pile of dirty dishes in a garbage bag right outside the door. Mentioned this the front desk and in the morning it was still there. Arranged for a wake up call which never happened. Call the front desk about it and she said oh yeah I definitely put that in the system. Some system! To say this place was marginal would be giving them to much credit.
Fly in the day before our cruise. Nice, easy to hotel and the port next day
This was only one night stay. A location was chosen because of a short distance to the airport. We came late and paid the price for our late checking. The room was booked and paid for three adults. Only two beds available. The room was a mess. A dirty bed with clusters of hair and ash from cigarettes on the bed sheet. The bed sheet was stained from blood. The carpet was very smelly and the whole room smelled like a bar. Overnight, we got bitten by fleas living the carpet and bed mattress. Nobody at the check in desk who could possible help us to switch the room. Very disappointing. I am giving 0 score on this room.
Centrally located to places I was interested in.The interior of the room was not too clean,past persons hair and wrappings in the bathroom and under the bed.landscape and parking area well kept and spacious.
Elevator dirty. Breakfast not presentable: bread and bagels covered with hand towels, no covered container. Cereal dispenser not working!!
Excellent location for business if you travel, is pretty close to the airport and nice hotel overall.
Older hotel. The room was clean just had the old hotel smell. The bed not that comfortable and old style flannel cover with hard polyester nylon comforter.
The hotel is located in a ghetto. I picked this hotel for one night stay based on the proximity to the airport. I went to 4 different gas stations to try to top off my gas so I could drop off my rental car with a full tank, but none would accept my credit card trough the outside machine (could not pre-pay since I did not know how much would top it off). Finally had to give them my credit card and ID inside so I could top off with one gallon and give them 2 bucks for the gas (it literally took me 45 minutes to get gas for the car.
I felt safe, I told was near a Main Street so restaurants and a mall was close by. Rooms were clean basically a really nice cheap hotel
Nicer than motel that I stayed in Cancun and front desk people were awesome!
Nice staff and close to airport. Few restaurants and bars near. Pool ok, room nice and clean. nice kitchenette if you need one. you wont hear the planes from the airport but will hear people slamming doors early morning, try to get second floor rooms better than 1st floor to avoid the walking,running or jumping noise from other rooms, walls thin. plenty of free parking.
Very cose to everything a business man needs in town
You do not get daily room service and breakfast is minimal. Besides that, good value for money.
I stayed here on an overnight layover. The shuttle did not pick me up at the airport. I phoned the hotel and was told I would get a call back about the shuttle shortly and did not until 45 min later. After I got a cab to the hotel I was informed that my reservation had moved to the coral gables location. I received no notification of any kind about this change. I was forced to take a $30 cab ride to the other location. I was relying on a shuttle to take me to the airport for my flight the next morning. The location I had originally booked has an airport shuttle. I was moved to the location without a shuttle. The desk attendant said she could get me a shuttle an hour before my flight took off or not at all. So I took my third cab ride. It took me 2 hours to get to my room from the airport. I had to spend $70 on cab rides. This was the worst experience I have ever had at a hotel. I will NEVER stay here again and I would STRONGLY recommend that no one stays here.
Clean and spacious room with two sofa and a kitchen.
The room itself was okay. Full kitchen and nice, clean bathroom. Bed was a bit hard. They do not offer cribs! I had to write an email to corporate because I had already made the reservation when I was told they wouldn't accomodate me needing 2 cribs for my 1 year old twins. The manager did end up getting me 2 cribs for our stay though, so that was truly appreciated. Apparently having a party ALL night long while guests are trying to sleep is acceptable here. All 4 of us in the room got zero sleep!! The party didnt start to quiet down until after 3am and we had a 6:30am flight. Very disrespectful!! I will not stay here again unfortunately.
Everyone was nice and helpful we were able to check in as soon as we arrived room was quiet we only stayed one night so didn't really do much in the area nice park behind the hotel for a walk to unwind and a sports bar with great food a few blocks away. Only problem when we checked in we were told breakfast would be till 9:30 (Saturday) and it closed at 9am We were not the only ones disappointed others also arrived and told breakfast was over.
Nice suite with kitchen. Close to airport and highways but 4 miles away from downtown. Clean and relatively modern. Gym was a joke; no weights only an eliptical and a treadmill. Pool was ok. Breakfast was basic but good; no hot items. Service was friendly and attentive; got 2 calls from front desk which was nice.
Hotel highlights
- Free on-the-go breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located within 2 miles (3 km) of Miami Jai Alai, Extended Stay America - Miami - Airport - Miami Springs is within 3 miles (5 km) of Grapeland Water Park. This hotel has 103 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi. It's near the airport and also close to Magic City Casino and CityPlace Doral.
Dining
Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9:30 AM. For a nice break, mingle with other guests at the free manager's reception.
Rooms
All 103 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities. Weekly housekeeping is available.
Property features
Guests staying at Extended Stay America - Miami - Airport - Miami Springs enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.
Guest reviews for Extended Stay America - Miami - Airport - Miami Springs
Everyone
Was a good experience friendly receptionist. Clean room
Everyone
We liked the cleaniness and like new condition of the hotel and room. Our stairs exit door not working from the outside made a real inconvenience for us to carry our luggage and to get to our room. The breakfast was free but dissapointing, just bread and yogurt with a watered juice. No coat hangers in the closet. Everything else was fine.
Review comment
Hotel Management responded on Apr 16, 2018
Eric, thanks for being a guest at Extended Stay America. We are pleased to know you had a great stay with us and liked most of our offerings. However, we apologize for the inconvenience you had while being here. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. Thank you for choosing us, and we hope to welcome you back again soon. Sincerely, Hotel Management
sub par!
Everyone
Spent 40 minutes at the airport trying to find a phone number that would connect me to the front desk so I can inquire about the shuttle pick up. Could not get any human on the phone. Saw a shuttle fly by and we waved frantically but he never stopped. When we finally paid for taxi and got there the girl at the desk said oh you should’ve call the front desk! Went up to my room and found a pile of dirty dishes in a garbage bag right outside the door. Mentioned this the front desk and in the morning it was still there. Arranged for a wake up call which never happened. Call the front desk about it and she said oh yeah I definitely put that in the system. Some system! To say this place was marginal would be giving them to much credit.
Review comment
Hotel Management responded on Mar 10, 2018
Frank, thank you for your candid feedback. We want to apologize for failing to provide the level of service and cleanliness you should have received. We have shared your feedback with the concerned teams to prevent these problems from happening again. We value your feedback and will use it to ensure we are more consistent with our service levels. We hope we have the chance to make it up to you at a future date. Sincerely, Hotel Management
close to airport. airport service and took us to
Everyone
Fly in the day before our cruise. Nice, easy to hotel and the port next day
Review comment
Hotel Management responded on Oct 16, 2017
Thank you for staying with us. We are glad to read your overall visit was pleasant and that our location was convenient for your needs. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
do not stay.
Everyone
This was only one night stay. A location was chosen because of a short distance to the airport. We came late and paid the price for our late checking. The room was booked and paid for three adults. Only two beds available. The room was a mess. A dirty bed with clusters of hair and ash from cigarettes on the bed sheet. The bed sheet was stained from blood. The carpet was very smelly and the whole room smelled like a bar. Overnight, we got bitten by fleas living the carpet and bed mattress. Nobody at the check in desk who could possible help us to switch the room. Very disappointing. I am giving 0 score on this room.
Review comment
General Manager responded on Aug 30, 2017
Lu, I apologize that we failed to provide you an exceptional stay. I apologize for the cleanliness issues you experienced during your visit. We're sorry we let you down with regard to the cleanliness of your room. We have procedures in place to inspect every room after it has been serviced. Unfortunately, we missed something during this process, and for that, we sincerely apologize. Our housekeeping director has been informed and will take whatever action is needed to prevent a future occurrence. I hope you will give us a chance to impress you on a future visit. Sincerely, General Manager
nice location.
Everyone
Centrally located to places I was interested in.The interior of the room was not too clean,past persons hair and wrappings in the bathroom and under the bed.landscape and parking area well kept and spacious.
Review comment
General Manager responded on Aug 24, 2017
Vernessa, thank you so much for your feedback. Although you liked our location, we are sorry for the cleanliness issue you encountered while you were here. We have relayed your concerns to our housekeeping team and we will be working diligently to identify and fix the problems. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager
dirty hotel !!
Everyone
Elevator dirty. Breakfast not presentable: bread and bagels covered with hand towels, no covered container. Cereal dispenser not working!!
Review comment
General Manager responded on Jul 7, 2017
Harry, we certainly apologize for the issues you encountered which led to a disappointing stay as it is never our intention to lose focus on providing you with the hospitality you deserve. We will be sure to share your feedback with the entire team and will use it as a training tool to improve our performance. We truly regret the inconvenience caused, and please give us another opportunity to make a better impression on your next visit to our area. Sincerely, General Manager
excellent location for business
Everyone
Excellent location for business if you travel, is pretty close to the airport and nice hotel overall.
Review comment
General Manager responded on May 3, 2017
Wow - Jose, thanks for the awesome feedback. We are delighted to know our location was convenient for your trip and that you were satisfied with all that we have to offer. We appreciate you being our guest at Extended Stay America - Miami - Airport - Miami Springs and hope to be at your service again soon. Sincerely, General Manager
not the best not the worst
Everyone
Older hotel. The room was clean just had the old hotel smell. The bed not that comfortable and old style flannel cover with hard polyester nylon comforter.
Review comment
General Manager responded on Apr 1, 2017
Thank you for reviewing your stay. Please accept our apologies for your experience not meeting your expectations. We appreciate you letting us know how we can improve as well as what we are doing right. Thank you for staying with us, and we would love the opportunity to serve you again. Sincerely, General Manager
if you like staying in a ghetto, then this is the
Everyone
The hotel is located in a ghetto. I picked this hotel for one night stay based on the proximity to the airport. I went to 4 different gas stations to try to top off my gas so I could drop off my rental car with a full tank, but none would accept my credit card trough the outside machine (could not pre-pay since I did not know how much would top it off). Finally had to give them my credit card and ID inside so I could top off with one gallon and give them 2 bucks for the gas (it literally took me 45 minutes to get gas for the car.
Review comment
General Manager responded on Mar 29, 2017
We appreciate you choosing our hotel and regret the difficulties you experienced around our location. We would have welcomed the opportunity to be of assistance to you, had you alerted us. We hope you will consider choosing us again. Sincerely, General Manager
Thank you for sharing the generous comments about your stay at Extended Stay America. We are glad to know you loved the great service provided by our front desk associate and that you liked our well-maintained room. It was a pleasure having you, and we look forward to welcoming you back soon. Sincerely, Hotel Management