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Extended Stay America - Miami - Airport - Miami Springs

2.5 out of 5.0

Extended Stay America - Miami - Airport - Miami Springs

2.5 out of 5.0

Recent guest reviews

No room service- bed sheets not changed. Toiletries not provided.

Easy check in, friendly staff, clean rooms, not a lot of noise

I found bedbugs and housekeeping was Subpar .breskfast was just bread and coffee.

Clean, and close to the airport.. Helpful staff. Overall decent hotel

Great staff, clean rooms. Great location, family friendly.

Would never stay here again - noise from rooms above was so loud that it took three calls to the front desk to get settled by 2am - started up again at 5am. Stained sheets - a tired run down hotel.

The hotel is close to many place that we love in Miami.

Elevator broken , the breakfast they offer is horrible. Staff was great , rooms were pleasant, overall the condition of the place was clean , but the area where it is not desirable . It’s a 2 1/2 star rating

It was ok hotel was simple nothing to brag about. staff was polite, room was big.

Was a good experience friendly receptionist. Clean room

We liked the cleaniness and like new condition of the hotel and room. Our stairs exit door not working from the outside made a real inconvenience for us to carry our luggage and to get to our room. The breakfast was free but dissapointing, just bread and yogurt with a watered juice. No coat hangers in the closet. Everything else was fine.

Spent 40 minutes at the airport trying to find a phone number that would connect me to the front desk so I can inquire about the shuttle pick up. Could not get any human on the phone. Saw a shuttle fly by and we waved frantically but he never stopped. When we finally paid for taxi and got there the girl at the desk said oh you should’ve call the front desk! Went up to my room and found a pile of dirty dishes in a garbage bag right outside the door. Mentioned this the front desk and in the morning it was still there. Arranged for a wake up call which never happened. Call the front desk about it and she said oh yeah I definitely put that in the system. Some system! To say this place was marginal would be giving them to much credit.

Fly in the day before our cruise. Nice, easy to hotel and the port next day

This was only one night stay. A location was chosen because of a short distance to the airport. We came late and paid the price for our late checking. The room was booked and paid for three adults. Only two beds available. The room was a mess. A dirty bed with clusters of hair and ash from cigarettes on the bed sheet. The bed sheet was stained from blood. The carpet was very smelly and the whole room smelled like a bar. Overnight, we got bitten by fleas living the carpet and bed mattress. Nobody at the check in desk who could possible help us to switch the room. Very disappointing. I am giving 0 score on this room.

Centrally located to places I was interested in.The interior of the room was not too clean,past persons hair and wrappings in the bathroom and under the bed.landscape and parking area well kept and spacious.

Elevator dirty. Breakfast not presentable: bread and bagels covered with hand towels, no covered container. Cereal dispenser not working!!

101 Fairway Dr Miami Springs FL

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Extended Stay America - Miami - Airport - Miami Springs is located 2 mi (3.2 km) from Miami Jai Alai and within a 10-minute drive of Miracle Mile. This hotel has 103 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free on-the-go breakfast is included with your stay and awaits you each morning from 6 AM to 9:30 AM.


Rooms

Guests can expect to find free WiFi and 32-inch a flat-screen TV with cable channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a kitchen, a refrigerator, and a microwave. Housekeeping is available on request.


Property features

Guests staying at Extended Stay America - Miami - Airport - Miami Springs enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking and a free area shuttle. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Queen 1 | Sleeps 4

Studio, 2 Full Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Extended Stay America - Miami - Airport - Miami Springs

Everyone (23) Couples (5) Business (2) Family (9) Other (3) Friends (3)
3
Families

No room service- bed sheets not changed. Toiletries not provided.

By on Jun 8, 2019

Review comment responded on Jun 9, 2019

Thank you for evaluating your stay. We're sorry for the inconvenience you had due to our hotel policies. Please know being an extended stay hotel, we clean room weekly to maintain the privacy of our guests, but this service is always available on request for a minimal fee. Also, know the items such as toiletries are kept at the front desk as per brand standards and are complimentary. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management

5
Everyone

By on May 25, 2019

5
Everyone

By on May 2, 2019

4
Partner Couples Friends

Easy check in, friendly staff, clean rooms, not a lot of noise

By , from Newport News on Apr 13, 2019

Review comment responded on Apr 14, 2019

Monicah, thank you for being our guest at Extended Stay America. We are glad to know you were impressed with our courteous associates and liked your well-kept room. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management

1
Everyone

I found bedbugs and housekeeping was Subpar .breskfast was just bread and coffee.

By on Apr 3, 2019

Review comment responded on Apr 9, 2019

Dear Valued Guest, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed. Sincerely Hotel Management.

5
Everyone

By on Mar 29, 2019

Review comment responded on Mar 30, 2019

Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back soon. Sincerely, Hotel Management

3
Everyone

By on Mar 14, 2019

Review comment responded on Apr 21, 2019

We are glad you liked some aspects of our hotel and overall your stay was enjoyable. However, we are sorry if you were disappointed with anything. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management

4
Everyone

Clean, and close to the airport.. Helpful staff. Overall decent hotel

By on Feb 12, 2019

5
Everyone

Great staff, clean rooms. Great location, family friendly.

By on Jan 25, 2019

Review comment responded on Jan 26, 2019

Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thanks for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management

1
Everyone

Would never stay here again - noise from rooms above was so loud that it took three calls to the front desk to get settled by 2am - started up again at 5am. Stained sheets - a tired run down hotel.

By on Dec 31, 2018

Review comment responded on Jan 1, 2019

Thank you for being our guest and for sharing your experience. We apologize for the noise issues you experienced and for our failure to address them to your satisfaction. On rare occasions, we have guests who do not adhere to the property rules concerning noise, and that can be challenging for all concerned. We are terribly sorry that your sleep was disrupted and hope that you will give us a chance to serve you better in the future. Sincerely, Hotel Management

Extended Stay America - Miami - Airport - Miami Springs

101 Fairway Dr, Miami Springs, FL 33166