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NH Collection Mexico City Santa Fé

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for NH Collection Mexico City Santa Fé

Lobby
Reception
Exterior
Lobby
Hypo-allergenic bedding, down comforters, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Juan Salvador Agraz, 44, Mexico City, 05109
  • Place, Santa Fe Center Mall
    ‪7 min walk‬
  • Place, Parque La Mexicana
    ‪8 min walk‬
  • Place, Ciudad de los Ninos
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪55 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Junior Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • Sleeps 2

View all photos for Premium Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room

8.8 out of 10
Excellent
(3 reviews)
  • 323 sq ft
  • Sleeps 2

View all photos for Superior Room (2 Double Beds)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room (2 Double Beds)

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room (Extra Bed 2 Adults + 2 Children)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room (Extra Bed 2 Adults + 2 Children)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room (Extra Large)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room (Extra Large)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Extra Large with Extra Bed 3 Adults)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Premium Room (Extra Large with Extra Bed 3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 3 Adults)

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite (Extra Bed 3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room

9.2 out of 10
Wonderful
(32 reviews)
  • 323 sq ft
  • Sleeps 2

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About the neighborhood

Mexico City

Located in Santa Fe, NH Collection Mexico City Santa Fé is a leisurely stroll from sights such as Santa Fe Center Mall and Parque La Mexicana. This 4-star hotel has 135 guestrooms and offers a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Santa Fe Center Mall - 7 min walk - 0.4 miles
  • Parque La Mexicana - 8 min walk - 0.5 miles
  • Centro Medico ABC Santa Fe - 12 min walk - 0.7 miles
  • Ciudad de los Ninos - 12 min walk - 0.7 miles
  • KidZania Santa Fe - 12 min walk - 0.7 miles

Getting around

  • Mexico City Buenavista Station - 17 min drive
  • Santa Fé Station - 20 min walk
  • Benito Juarez International Airport (MEX) - 52 min drive

Restaurants

  • ‪One o One - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪El Japonez - ‬2 min walk
  • ‪Panda Express - ‬1 min walk
  • ‪Cielito Querido - ‬2 min walk

About this property

NH Collection Mexico City Santa Fé

NH Collection Mexico City Santa Fé features a 24-hour gym, free WiFi in public areas, and meeting rooms. Valet parking is available for MXN 110 per day. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and free newspapers.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, espresso makers, and free newspapers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (MXN 110 per day)
  • Limited onsite valet parking
  • Onsite parking includes off-street options

Food and drink

  • Weekday buffet breakfast available 6:30 AM to noon for a fee: MXN 23.50 to 25.50 for adults and MXN 23.50 to 25.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • NH Collection Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 690

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 630 per pet, per night
  • Dogs and cats only
  • 2 total (55 lbs is the maximum weight per pet)
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 23.5 to 25.5 for adults, and MXN 23.5 to 25.5 for children
  • Valet parking fee: MXN 110 per day
  • Pet fee: MXN 630 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 690 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

NH Collection Mexico City Santa Fé Hotel
NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé Mexico City
Mexico City NH Collection Mexico City Santa Fé Hotel
Hotel NH Collection Mexico City Santa Fé
NH Collection Mexico City Santa Fé Mexico City
Collection Fé Hotel
NH Santa Fe
Collection Fé

Frequently asked questions

Is a free cancellation option available at NH Collection Mexico City Santa Fé?

NH Collection Mexico City Santa Fé provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at NH Collection Mexico City Santa Fé?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at NH Collection Mexico City Santa Fé on Apr 26, 2026 start from $94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of NH Collection Mexico City Santa Fé?

This hotel is situated in Santa Fe within a short 8-minute walk of Santa Fe Center Mall and also 15 minutes on foot from Ciudad de los Ninos. You'll also find Parque La Mexicana and KidZania Santa Fe less than a mile away.

Is there parking available at NH Collection Mexico City Santa Fé?

Yes, valet parking is offered for MXN 110 per day.

Does NH Collection Mexico City Santa Fé have a casino at the property?

No, NH Collection Mexico City Santa Fé doesn't have a casino.

Will I find an indoor pool at NH Collection Mexico City Santa Fé?

No, there is no indoor pool at this hotel.

What do couples enjoy most about NH Collection Mexico City Santa Fé?

Amenities that appeal to couples at this hotel include 24-hour room service, a down comforter, and a minibar.

Does NH Collection Mexico City Santa Fé have a hot tub?

No, there isn't a spa tub at this hotel.

Does NH Collection Mexico City Santa Fé have a restaurant that serves breakfast?

Yes, NH Collection Mexico City Santa Fé serves buffet breakfast for a surcharge on weekday mornings at NH Collection Restaurant.

Will NH Collection Mexico City Santa Fé allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at NH Collection Mexico City Santa Fé for a fee of MXN 630 per pet, per night.

Does NH Collection Mexico City Santa Fé have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from NH Collection Mexico City Santa Fé?

The closest major airport to NH Collection Mexico City Santa Fé is Benito Juarez International Airport (MEX), which is 16.3 mi away (52 minutes by car). Another top airport is Toluca, Estado de Mexico (TLC-Toluca Intl.), which is located 27 mi away (43-minute drive).

Are there rooms with balconies at NH Collection Mexico City Santa Fé?

No, there aren't any guestrooms with balconies at NH Collection Mexico City Santa Fé.

Does NH Collection Mexico City Santa Fé have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at NH Collection Mexico City Santa Fé.

NH Collection Mexico City Santa Fé Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 570 out of 1001 reviews
Rating 8 - Good. 237 out of 1001 reviews
Rating 6 - Okay. 105 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Elsy

Traveled with family
Liked: Cleanliness, property conditions & facilities
The overall stay was good, the staff was very courteous, and the rooms were clean. However, the breakfast did not vary during the 6 days we were there with the exception of two dishes that changed daily but were not properly kept warm. I would not recommend the breakfast there.
Stayed 6 nights in Dec 2025

8/10 Good

Juan-Carlos, Katy

Stayed 1 night in Dec 2025

10/10 Excellent

Eduardo

Stayed 1 night in Dec 2025

10/10 Excellent

Enrique

Stayed 3 nights in Nov 2025

10/10 Excellent

Sergio

Stayed 1 night in Dec 2025

2/10 Terrible

John

Disliked: Staff & service
Very frustrating. I chose the wrong date and contacted the hotel within minutes of booking to change the date and they refused. Hotels.com said they tried as well but were refused. No change, no credit, no exceptions. I will go out of my way to tell this story and encourage everyone I know to avoid this hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

fernando

Traveled with family
Liked: Cleanliness
Muy bien
Stayed 5 nights in Nov 2025

10/10 Excellent

Mauro

Stayed 1 night in Nov 2025

10/10 Excellent

Gabriel

Stayed 2 nights in Nov 2025

8/10 Good

Carlos, Vallejo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent in their treatment, but the breakfast was a total disappointment, and not worth the extra $15 I paid: only green tea (no other kinds), the cheese was rather dry, no good vegetarian options for protein, etc., etc.
Stayed 1 night in Nov 2025

6/10 Okay

MARCOS

Traveled with family
Disliked: Property conditions & facilities
The rooms are already in very poor condition; they need renovation.
Stayed 3 nights in Nov 2025

6/10 Okay

DANIELA

Business traveler
Disliked: Cleanliness, amenities
This is my second time staying at this hotel, and unfortunately, it was the same experience as before. The room itself was fine, but the bed was not clean at all — just like last time. I had to ask for the bed linens to be changed again. The bathroom only has the bare minimum, and the towels are old and gray. The hotel really needs to improve on cleanliness and basic amenities.
Stayed 3 nights in Nov 2025

10/10 Excellent

Luis

Stayed 2 nights in Nov 2025

10/10 Excellent

Damiano

Stayed 2 nights in Oct 2025

10/10 Excellent

Tetyana

Stayed 4 nights in Oct 2025

10/10 Excellent

omar pablo

Stayed 1 night in Nov 2025

8/10 Good

Teresa, Dublin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, good hotel and service
Stayed 4 nights in Aug 2025

10/10 Excellent

Lluvia

Stayed 3 nights in Oct 2025

10/10 Excellent

Gerardo

Stayed 2 nights in Oct 2025

10/10 Excellent

Mauro

Stayed 1 night in Oct 2025

10/10 Excellent

Oscar

Stayed 2 nights in Oct 2025

10/10 Excellent

Sergio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time
Stayed 1 night in Oct 2025

8/10 Good

Karla

Stayed 1 night in Sep 2025

10/10 Excellent

JAIME

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy atento, lugar conveniente
Stayed 1 night in Aug 2025

8/10 Good

Gerardo Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay especially due to the very friendly staff.
Stayed 3 nights in Aug 2025

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