La Misión de Fray Diego3.5 out of 5.0
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Recent guest reviews
The Mision de Fray Diego is in an excellent location - a short walk from the Plaza. Staff are very friendly , polite & helpful! Room was a good size with comfortable bed. Room was clean - air conditioning & fan very welcome. Good wifi connection! I enjoyed eating breakfast sitting in the shade in the courtyard.
A good hotel in general that was priced a little bit more than its competition around the area
Great value for money and location. The bed is not that good but the room can be totaly blacked out and we loved that!
When we entered the courtyard, we were transferred into the past of this renovated convent. You left the outside world. It was quiet, peaceful and relaxing. The details and decor of the restored architecture is wonderful. Location is only about 5-8 minutes walking distance from the core of the historical center. The staff was very attentive and approachable. The only thing that would be better was new and larger bath towels.
This hotel is a very old colonial building in the heart of Merida a few blocks from the Grand Plaza. The antiques and environ were exceptional. Unfortunately, the staff was somewhat snarky and almost rude and down-right uninterested in providing a welcoming and hospitable experience. The pool is very small although in a lovely courtyard. We had a "special" room for an additional price and upgrade. Little did we know that these "special" rooms were directly off the lobby and reception area. Thus, it was quite noisy and offered no privacy at all. Also extremely dark and dismal despite the one window. There are other rooms so check them all out till you find something nice if it exists !
The food is not worth the money nor is it worth eating,don't arrive after 11,our room was full of mold so we had to wake up workers sleeping on cots in their underwear to move ,1 employee spoke spanglish,so you got things when he worked.The room service is non existent,order AM coffee you get 2 cups of cold coffee handed to you then he reached into his pockets for powered creamer and sugar,spoon came out of his back pocket,never got room service again.Owner lives on property,he needs to hire a hotel management Co. or he will close soon,I came down to the lobby one rainy day,and the floor was damp and I flew legs in the air ,hard on my rear full force and the guy behind the register ran to pick up the chair I knocked over and went back behind the desk.We lost our CC and ID's and the hotel employees could never connect us with an outside line so we had to use our computer to e a friend to have our bank to call us,so like I said ,LOVELY TO WALK INTO,THEN JUST WALK OUT,
Yes, it is beautiful to look at. It felt like the staff didn't really want anyone in their pretty place - not at all friendly. After the fact charges also appeared on my credit card that I did not approve - be careful!! You could do a lot better in Merida.