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Sheraton Maui Resort & Spa

4.0 out of 5.0

Sheraton Maui Resort & Spa

4.0 out of 5.0

Recent guest reviews

Beach was great. Food was poor and most restaurants and bars were closed due to 2 month workers strike. Over priced. Would not give us late checkout for any of the four rooms. Since our flight didn't leave till evening.

Staff strike during last two days of stay was disturbing a bit

Gabrial at check in was outstanding. He upgraded us to an upper floor suite. Also the room was cleaned each day early. We enjoyed our stay

My bf and I stayed here for a week, & it was absolutely gorgeous. Resort was always cleaned, staff were super friendly. Room was up to date and cleaned every day for us which was nice. It was within 10 minutes of whaler shopping center and lots of nice restaurants. The pool is beautiful, and all the food on the resorts property was delicious. No microwave in room was the only down side but they do have refrigerators. Definitely staying here next time !

Great location. Room mix up with orbitz and front desk was very accommodating. Hotel handled everything smoothly during our stay with hurricane Lane!

Great location, beautiful facilities. Upgraded to ocean view which was awesome. Loved it. Only thing we would have liked was a place to make food, but it's a hotel room, not a condo. Had a wonderful time!

Great hotel!! Very close to the beach. Rooms are very clean and the staff are very nice. Loved Sheraton Maui Resort

Great hotel awesome and close to the beach literally footsteps Out of the resort awesome experience love Maui

We had a nicely updated room with a large balcony and ocean view. Comfortable bed and pillows, great service. The floors were always a little sandy, but that's our fault (we were always tracking in sand from the beach, which was literally steps away from our room). Would definitely stay there again.

Very comfortable hotel, clean, friendly staff. You get your exercise with it spread out. My only wish is that buying a cup of coffee during the day was possible. Starbucks closed 10:30 and eating areas weren’t to keen to make a pot just for me. Need my coffee 😊

The staff there was so helpful in every way. Front desk Evelyn was so professional and kind to us. We arrived very early and she was able to get us in sooner which help after a long flight. Awesome staff and thank you Sheraton Maui.

Wonderful hotel, beautiful property, centrally located. Not too big of a resort, it never felt too crowded even on busiest of days.

Check in took very long and spg members kept getting priority even when others were being waited on which was frustrating for many in line- it’s a poor customer experience when people traveled far and just want to check in and some spg member interupts to chat about changing their already great room to a greater room Second the rooms are very dated and have an order of old/mildew to them and for the price they should be way better Third breakfast service was terrible- had to get up and get my own coffee Fourth, No spa - in guest rooms as a temporary spa is unacceptable at this price point- we booked partially for your spa and to not have full access was not great Lastly, there was no valet when I returned to pay a premium for parking- I eventually went to the front desk and told them I am just leaving the keys in the car and they can deal with it since it was late and we had driven all day and just wanted to go to our room Overall the location is great and the staff are very nice but because of the aforementioned I would not recommend

The most that we have ever paid on Maui by double. Instead of a condo just a small room. Ocean view but the balcony couldn’t even hold a lounge chair. A storm a few weeks earlier made the beach disappear. We justified the ridiculous prices because we knew that this place has a great beach. We didn’t know that it sometimes isn’t there. We will go back to getting a great condo at half the price.

Of course we picked this hotel for it's location and it's branded but the i think they could have taken away some of the fees like daily resort fees and parking fees. Because the room was pricey enough and therefore the parking fees should be included for its guests. We didn't really use the facility like beach or pool because there are better beach around the island and so i thought it was a waste of money to stay here. If you like to explore the island then i don't recommend paying an arm or a leg for this hotel.

Dirty room, overpriced stay— multiple hidden charges

2605 Kaanapali Pkwy Lahaina HI

Hotel highlights

  • Walking distance to Kaanapali Beach
  • Onsite dining
  • Spa
  • Nightclub

Sheraton Maui Resort & Spa places you within a 10-minute stroll of Kaanapali Beach and Black Rock. This 508-room, 4-star resort has conveniences like a full-service spa, an outdoor pool, and a 24-hour fitness center. It's on the beach and also a short walk from Whalers Village and Whalers Village Museum.


Dining

This resort is home to 4 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

A 50-inch LCD TV comes with cable channels and a DVD player, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport Egyptian cotton sheets and the bathroom offers a hair dryer and free toiletries. Other standard amenities include a lanai, a refrigerator, and a coffee maker.


Property features

Sheraton Maui Resort & Spa features a full-service spa, a nightclub, and an outdoor pool. Parking is available for USD 22.00 per day (USD 30.00 per day for valet parking), and there's also limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this beach resort include a children's pool, a 24-hour fitness center, and WiFi in public areas.

Room options

Room, 1 King Bed, Partial Ocean View

King 1 | Sleeps 4

Deluxe Room, 1 King Bed, Oceanfront

King 1 | Sleeps 4

Deluxe Room, 2 Double Beds, Oceanfront

Full 2 | Sleeps 4

Room, 1 King Bed, Resort View

King 1 | Sleeps 4

Guest reviews for Sheraton Maui Resort & Spa

Everyone (61) Couples (450) Business (6) Family (151) Friends (24) Other (14)
3
Everyone

Beach was great. Food was poor and most restaurants and bars were closed due to 2 month workers strike. Over priced. Would not give us late checkout for any of the four rooms. Since our flight didn't leave till evening.

By on Nov 30, 2018

2
Everyone

By on Nov 16, 2018

5
Everyone

By on Nov 14, 2018

5
Everyone

By on Nov 6, 2018

4
Everyone

Staff strike during last two days of stay was disturbing a bit

By on Oct 14, 2018

5
Everyone

Gabrial at check in was outstanding. He upgraded us to an upper floor suite. Also the room was cleaned each day early. We enjoyed our stay

By on Oct 4, 2018

5
Everyone

By on Sep 26, 2018

5
Everyone

My bf and I stayed here for a week, & it was absolutely gorgeous. Resort was always cleaned, staff were super friendly. Room was up to date and cleaned every day for us which was nice. It was within 10 minutes of whaler shopping center and lots of nice restaurants. The pool is beautiful, and all the food on the resorts property was delicious. No microwave in room was the only down side but they do have refrigerators. Definitely staying here next time !

By , from Lansing mi on Sep 16, 2018

5
Everyone

Great location. Room mix up with orbitz and front desk was very accommodating. Hotel handled everything smoothly during our stay with hurricane Lane!

By on Aug 30, 2018

5
Everyone

Great location, beautiful facilities. Upgraded to ocean view which was awesome. Loved it. Only thing we would have liked was a place to make food, but it's a hotel room, not a condo. Had a wonderful time!

By on Aug 23, 2018

Sheraton Maui Resort & Spa

2605 Kaanapali Pkwy, Lahaina, HI 96761