For the price paid the level of service, cleanliness, and just overall experience were sub-par. The "signature restaurant" experience was abysmal - I've had better take out food from a fast food restaurant. I had stayed at this property approx 10 years ago and was wowed - this experience left me lacking to say the least. Still a nice property but it has seen better days. For the price, most definitely go elsewhere.
Beautiful property and excellent service!
This resort hits ALL the marks. There is something for everyone! What an amazing property.
Everything was fantastic!!!!
smoking areas were beautiful but we are not smokers we wanted to sit at the water features but was forced to leave do to smokers im sure this is trivial but never the less
The staff was GREAT!! The cleanliness was AWESOME!! The construction taking place all around the grounds: not so great. Also, we paid premium seating for luau which was great but we were sat on second row directly behind someone who was sitting at head of table which blocked our view considerably.
The property was fantastic. Great location. With the construction, dining options were limited.
We had a great trip. We recently had a loss in the family. The staff could not have been more accommodating. Given the circumstances we made great memories. We will he back.
Horribly rude pool staff. Would never stay at the property. Also going through a renovation so another reason not to stay, I didn’t go to Hawaii to experience a construction zone. But ridiculously rude pool staff.
Incredible hotel
Great grounds , beach and pool access perfect place to unwind the rooms are a bit outdated and can use a revamp
The hotel had everything we needed and was very beautiful.
Located in Wailea within a 5-minute walk of Shops at Wailea, Grand Wailea Maui, A Waldorf Astoria Resort is within a 15-minute stroll of Wailea Beach. This 776-room resort welcomes business and leisure travelers with 9 outdoor pools, a full-service spa, and 5 restaurants.
Enjoy the ocean views at Olivine, one of 5 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a cooked-to-order breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.
55-inch TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Furnished lanais, refrigerators, and coffee makers are other standard amenities. Change of towels is available on request.
Guests of Grand Wailea Maui, A Waldorf Astoria Resort have access to a full-service spa, 9 outdoor pools, and a children's pool. Valet parking is offered for USD 65.00 per night. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this beach resort include a gym, a sauna, and a spa tub.
For the price paid the level of service, cleanliness, and just overall experience were sub-par. The "signature restaurant" experience was abysmal - I've had better take out food from a fast food restaurant. I had stayed at this property approx 10 years ago and was wowed - this experience left me lacking to say the least. Still a nice property but it has seen better days. For the price, most definitely go elsewhere.
Mahalo for your review and we are glad you enjoyed your stay here on Maui!
Beautiful property and excellent service!
Aloha Carrie,Thank you for your compliments on our beautiful property and amazing service. We're glad you enjoyed your visit, and we look forward to hosting you again at Grand Wailea!Mahalo,JP Oliver,Managing Director
This resort hits ALL the marks. There is something for everyone! What an amazing property.
Aloha Jason,Your perfect review score is terrific to see! We are delighted that so many aspects of our resort pleased you, and we trust you left feeling relaxed. Our team loves hosting returning guests, so please revisit us at Grand Wailea, A Waldorf Astoria Resort!Mahalo,JP Oliver,Managing Director
Everything was fantastic!!!!
Aloha Sharon, Thank you for choosing us for your visit. We are glad to hear that you were satisfied with your experience. We look forward to welcoming you back to Grand Wailea, A Waldorf Astoria Resort in the near future. Mahalo, JP Oliver, Managing Director
smoking areas were beautiful but we are not smokers we wanted to sit at the water features but was forced to leave do to smokers im sure this is trivial but never the less
Aloha Richard, It was a pleasure hosting you at Grand Wailea, A Waldorf Astoria Resort. It's great to hear you appreciated the beauty of our smoking areas, which are dedicated to those who wish to smoke, while all are welcome to enjoy the view. Thank you for the review, and we hope you will join us again. Mahalo, JP Oliver, Managing Director
Aloha Daniel,Guest satisfaction is important to us. We apologize for any disappointment during your stay. As you may be aware, we are currently revitalizing the property so that we can continue to provide our guests with the best experience in Maui. We'll pass your comments along to the appropriate staff members, and we hope to provide you with accommodations that are more in line with your expectations in the future.Mahalo,JP Oliver,Managing Director