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Grand Wailea, A Waldorf Astoria Resort

4.5 out of 5.0

Recent guest reviews

Rough start, then got much better , nice staff and beautiful views

It has been a great experience to stay in this gorgeous place. We got a very warm welcome and everyone was kind and caring. Only sad thing was that the big pool was closed due to renovations but instead we got other complementary things to do like SUP on the Bay.

We REALLY enjoyed our stay at the Grand Wailea. It's a beautiful hotel with ocean views and lovely grounds (pools, palms, koi ponds). We unfortunately booked our stay during the pool "refreshment." Even though the fun pool with the slides and swim-up bar was closed, we found the adult Hibiscus Pool very nice. Only a little dismayed that over half the pool chairs were "reserved" (even though they were never used throughout the day).

Close to food outside of resort. Make sure you know what's included in the nightly service fee!

Beautiful resort and property! Staff was friendly and helpful. I can't wait to plan my next trip!

The hotel was great, an excellent food and service, beachfront.

The experience was great. The only complaint is the food prices on the resort.

Toilet problem for the minute we arrived into the room. Water in tank never stopped filling.

It's like staying at a water park. This place is fun and amazing. The beach is great. It's within walking distance to some great food, drinks and shopping.

This is an awesome hotel but make sure you know that you will need to pay an extra $30 valet parking AND $30 resort fee per night once you get there. These fees are mandatory and there isn't any self parking. Other than that, nice hotel, expensive food, and great pools.

We had an amazing experience in this hotel, there is everything you need, gorgeous, big, very kids friendly (so many pools and water slides), exceptional level of service (especially car valet service).

The Grand Wailea was amazing in every way! We enjoyed our stay very much and hope to return again.

Great property with beautiful landscaping and fun pools for kids. My 3 and 5 year old boys loved the koi fish in the ponds and the sand pool, and the water slides. They also did kid movies by the pool a couple nights. Luau food was ok but performance was great!

We checked into our hotel but our room wasn't ready until after 3:00pm. They metioned that they had overbooked their rooms so they asked us if its ok if they put us in a one king size bed with a sofa bed. We had our teenage daughter with us and she didn't want to sleep in an uncomfortable pull out sofa bed for several nights. Since we had booked and prepaid our room a month ago with 2 full size bed. We told them that we would want to stick with the original plan. They tried to put in an incentive by adding a free breakfast each day. We prefer comfort and good night sleep over free breakfast. The condition of the rooms and hotel itself are ok. We felt that our room is not up to date. We had stayed at a really nice hotels before and this wasn't one of them. With the price per night I thought it would be better. Our mini fridge wasn't working properly at all. The sink didn't drain properly and these things happened when we first checked into our room the first day! The grounds of the hotel were nicely kept, but the rooms needed to be renovated. Since they had overbooked the rooms there were so many people at the resort. Hard to find places to sit near the pool and even on the beach. All chairs and umbrellas were taken or saved by 8:00am. I felt like I was in Disneyland because it was so crowded and not so relaxing. As I said, beautiful grounds but not so relaxing with overbooked rooms and dated rooms.

The beds were uncomfortable and the room was not cleaned very well before we occupied it.

We had a great stay at the hotel. We were there for four nights and used the pool everyday. We also used the spa twice. It was nice and centrally located easy access to other cities in Maui.

We were there on our honeymoon and had a wonderful experience.

We stayed at the hotel for 5 days. When we arrived the staff were very nice but you could tell that it was all scripted. We were told by the girl that gives everybody leis when you walk in the door "welcome to the hotel" every time we came back and we were already staying there . It was like she didn't know what else to say. Then when we got to the hotel room: it looked decently clean but then the following morning after we checked in there were roaches and bugs everywhere in the room. When we went downstairs to let them know what was going on (which I had pictures of), all they did was change rooms . I was never comped anything and no manager ever spoke to me or called me . In addition you can only valet park at the Hotel so be prepared to pay $30 a day for that in addition to the $30 resort fee that they charge nightly per room. They had a lot of choices of restaurants but be prepared to pay . The adult pool was a nice concept but it was not just an adult pool. Everybody used that area to take pictures and walk through so it was very disruptive and I could not enjoy my time there . I wouldn't stay there again.

From the minute we entered the hotel we felt like we were in Hawaii form the welcome we got and the Hawaiian necklaces! The rest of the stay was just as exciting and enjoyable as the beginning! So accommodating! I strongly recommend this hotel!

Beautiful hotel the pictures do it no justice. Friendly staff, tasty food, clean accommodations.

3850 Wailea Alanui Drive Wailea HI

Hotel highlights

  • Walking distance to Wailea Beach
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Grand Wailea, A Waldorf Astoria Resort is a short stroll from Wailea Beach and Shops at Wailea. This 780 -room, 4.5-star resort welcomes business and leisure travelers with 9 outdoor pools, a full-service spa, and 6 restaurants. On the beach, the resort is also close to Wailea Blue Golf Course and Ulua Beach.


Dining

Enjoy the ocean views at Bistro Molokini, one of 6 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start your day off with breakfast, available for a fee.


Rooms

Grand Wailea, A Waldorf Astoria Resort's 780 rooms are air-conditioned and provide furnished lanais, sofa beds, and refrigerators. Guests can expect to find WiFi and 37-inch LED TVs with digital channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Coffee makers, free bottled water, and video-game consoles are other standard amenities.


Property features

Guests of Grand Wailea, A Waldorf Astoria Resort have access to a full-service spa, 9 outdoor pools, and a children's pool. Valet parking is offered for USD 30 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach resort include a 24-hour fitness center, a spa tub, and a sauna.

Room options

Room, 2 Queen Beds, Terrace, View

Queen 2 | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking, Ocean View

King 1 | Sleeps 4

Room, 2 Queen Beds, Non Smoking, Garden View

Queen 2 | Sleeps 4

Room, 1 King Bed, Non Smoking, Ocean View

King 1 | Sleeps 4

Guest reviews for Grand Wailea

Everyone (26) Couples (39) Business (1) Family (17) Friends (2)
4

nice pools

Everyone

Rough start, then got much better , nice staff and beautiful views

By , from cailf on Oct 26, 2017

5

glamorous hotel

Everyone

It has been a great experience to stay in this gorgeous place. We got a very warm welcome and everyone was kind and caring. Only sad thing was that the big pool was closed due to renovations but instead we got other complementary things to do like SUP on the Bay.

By , from SF on Oct 21, 2017

5

grand wailea, grand indeed!

Everyone

We REALLY enjoyed our stay at the Grand Wailea. It's a beautiful hotel with ocean views and lovely grounds (pools, palms, koi ponds). We unfortunately booked our stay during the pool "refreshment." Even though the fun pool with the slides and swim-up bar was closed, we found the adult Hibiscus Pool very nice. Only a little dismayed that over half the pool chairs were "reserved" (even though they were never used throughout the day).

By , from Alameda, CA on Oct 14, 2017

4

very close to the beach

Everyone

Close to food outside of resort. Make sure you know what's included in the nightly service fee!

By on Sep 23, 2017

5
Everyone

Beautiful resort and property! Staff was friendly and helpful. I can't wait to plan my next trip!

By on Sep 21, 2017

4
Everyone
Hotel restaurant

The hotel was great, an excellent food and service, beachfront.

By , from san diego on Sep 21, 2017

5
Everyone

The experience was great. The only complaint is the food prices on the resort.

By on Sep 10, 2017

3
Everyone

Toilet problem for the minute we arrived into the room. Water in tank never stopped filling.

By on Sep 10, 2017

5

the hotel is the vacation

Everyone

It's like staying at a water park. This place is fun and amazing. The beach is great. It's within walking distance to some great food, drinks and shopping.

By , from Denver on Sep 4, 2017

4

mandatory valet and resort fees

Everyone

This is an awesome hotel but make sure you know that you will need to pay an extra $30 valet parking AND $30 resort fee per night once you get there. These fees are mandatory and there isn't any self parking. Other than that, nice hotel, expensive food, and great pools.

By , from West Oahu, HI on Aug 28, 2017