Skip to main content
Beginning of main content

Recent guest reviews

Well first the Pro of the hotel is the location! It is located right around the corner from Puerta del Sol no more than a 2 minute walk, and a 5 minute walk from Plaza de Santa Ana where the luxurious Victoria hotel is located, it doesn't get any better as far as location. The room was decent sized for two people and the bathroom spacious which I appreciated; however, the bed was rock hard. I was left with a pain in my neck and unable to sleep on the stiff mattress. Furthermore, I had to complain the first night about the cleanliness as they did not clean our room at all. They only did our beds and changed our towels on the first day. After I complained about the dirty room, the staff made the effort to clean the room and especially the bathroom. One of the major factors I chose a hotel vs. an Air BNB was that I expect to get daily room service. But I shouldn't have to complain to get that service. And last I felt some of the hotel staff were not friendly, particularly the waiter in the breakfast salon. He asked my mother and I twice if we had reserved breakfasts as if he didn't believe us. The biggest CON of the hotel was the breakfast food. It was awful! The food always tasted old, the eggs were disgusting, the bread was stale and the fruit was obviously canned. Really disappointed in the breakfast selection. Overall I would probably not stay again, I rather spend a little more in a nearby hotel for better quality service and food.

Quatro is a beautiful historical hotel with great staff. You are within in walking distance to ppaza mayor churches and museums. My only discomfort was how thin walls are and the bed was solid as a rock, if you don't mind that, it is a great place to stay.

This hotel is in the middle of the most attractions of madrid and walkable to everything.don't hesitate to stay here.it's very clean the staff is amazing especially I want to mention Sarah. She was so nice and helpful with anything we needed..we would stay here anytime..5 stars for sure...

Great location close to major attractions, shopping, and strolling. Very helpful staff that provided recommendations, directions, and safety tips.

Great location staff is very helpful especially Arturo Very centrally located , honest people working there My daughter lost a bracelet and we could not find it Went outside and saw it on the table, The cleaning lady found it inside the blanket and put it where we could see it. Good breakfast for 7 euro. Will definitely stay there if going back to Madrid. Thanks a lot fro great service and hospitality.

Highly recommended. Great for location. Close to metro, regional train stations-Sol-. Very helpful staff. Thank you for making our trip special. Gracias.

New installations, Very good staff attitude Entrance need a ramp for luggage

Excelent servíce, very good actitud from Hotel staff, Good meals , great locación ! Near of "corte Ingles " And main restaurants , Sigthseeing points of view

Very friendly reception staff. Updated and very clean rooms. Perfect location for shopping, sightseeing, drinking/eating and entertainment. Around the corner from Sevilla metro stop and 10 min from express airport stop.

Our phone did not work so we went down to front desk to request a taxi to the airport the next morning and when we showed up in the am, no Taxi! They said the guy forgot to call it in! We had to find our own taxi and lucky we were not late for our flight!!!

Only thing missing is a hotel bar. Which would have been nice on the night that it poured rain. Otherwise, walk out the door and over a few hundred feet and there are mucho restaurants and bars. Nicely redone bathrooms. Location is central to everything and we walked everywhere. The subway was not necessary except for getting to and from airport. Normally I take cabs but someone convinced me that the subway was a better option because it was rush hour. The Sevilla stop is practically at the hotel's front door and it was only 5 euros for the trip.

Sevilla 4 Madrid Madrid

Hotel highlights

  • Walking distance to Puerta del Sol and Gran Via Street
  • Free WiFi and wired Internet in rooms and public areas
  • Concierge services
  • Laundry facilities

Located in Huertas, Hotel Quatro Puerta Del Sol is within a 5-minute walk of popular attractions such as Puerta del Sol and Gran Via Street. This 62-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, concierge services, and express check-in.


Dining

For your convenience, a buffet breakfast is available for a fee.


Rooms

All 62 soundproofed rooms provide minibars and safes. 20-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, designer toiletries, and bidets.


Property features

Guests of Hotel Quatro Puerta Del Sol enjoy free WiFi in public areas, express check-in, and free newspapers. Airport transportation is made easy with an airport shuttle for a fee. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. This hotel also has laundry facilities.

Room options

Junior Suite

4 Twin Beds | Sleeps 4

Double Room Single Use

1 Double Bed | 2 Twin Beds | Sleeps 1

Superior Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Standard Room

1 Double Bed | 2 Twin Beds | Sleeps 2

Guest reviews for Hotel Quatro Puerta Del Sol

Everyone (9) Couples (1) Other (1)
3

pretty hotel but lacking

Everyone

Well first the Pro of the hotel is the location! It is located right around the corner from Puerta del Sol no more than a 2 minute walk, and a 5 minute walk from Plaza de Santa Ana where the luxurious Victoria hotel is located, it doesn't get any better as far as location. The room was decent sized for two people and the bathroom spacious which I appreciated; however, the bed was rock hard. I was left with a pain in my neck and unable to sleep on the stiff mattress. Furthermore, I had to complain the first night about the cleanliness as they did not clean our room at all. They only did our beds and changed our towels on the first day. After I complained about the dirty room, the staff made the effort to clean the room and especially the bathroom. One of the major factors I chose a hotel vs. an Air BNB was that I expect to get daily room service. But I shouldn't have to complain to get that service. And last I felt some of the hotel staff were not friendly, particularly the waiter in the breakfast salon. He asked my mother and I twice if we had reserved breakfasts as if he didn't believe us. The biggest CON of the hotel was the breakfast food. It was awful! The food always tasted old, the eggs were disgusting, the bread was stale and the fruit was obviously canned. Really disappointed in the breakfast selection. Overall I would probably not stay again, I rather spend a little more in a nearby hotel for better quality service and food.

By , from New York on Sep 5, 2018

4
Everyone

Quatro is a beautiful historical hotel with great staff. You are within in walking distance to ppaza mayor churches and museums. My only discomfort was how thin walls are and the bed was solid as a rock, if you don't mind that, it is a great place to stay.

By on Jun 25, 2018

5

awesome place to stay

Everyone

This hotel is in the middle of the most attractions of madrid and walkable to everything.don't hesitate to stay here.it's very clean the staff is amazing especially I want to mention Sarah. She was so nice and helpful with anything we needed..we would stay here anytime..5 stars for sure...

By , from lewiston me on Aug 18, 2017

5

great location and great staff

Everyone

Great location close to major attractions, shopping, and strolling. Very helpful staff that provided recommendations, directions, and safety tips.

By on Aug 14, 2017

5
Everyone

Great location staff is very helpful especially Arturo Very centrally located , honest people working there My daughter lost a bracelet and we could not find it Went outside and saw it on the table, The cleaning lady found it inside the blanket and put it where we could see it. Good breakfast for 7 euro. Will definitely stay there if going back to Madrid. Thanks a lot fro great service and hospitality.

By , from new york on Apr 19, 2017

4

great hotel for a great location

Everyone

Highly recommended. Great for location. Close to metro, regional train stations-Sol-. Very helpful staff. Thank you for making our trip special. Gracias.

By , from Houston, TX on Mar 14, 2017

4

nice hotel , very close to puerta del sol

Everyone

New installations, Very good staff attitude Entrance need a ramp for luggage

By , from Mexico on Sep 30, 2016

4

nice boutique hotel , very close to madrid heart

Everyone

Excelent servíce, very good actitud from Hotel staff, Good meals , great locación ! Near of "corte Ingles " And main restaurants , Sigthseeing points of view

By , from Mexico on Aug 23, 2016

4

nice place to stay at perfect location.

Everyone

Very friendly reception staff. Updated and very clean rooms. Perfect location for shopping, sightseeing, drinking/eating and entertainment. Around the corner from Sevilla metro stop and 10 min from express airport stop.

By , from NYC on May 16, 2016

3

staff forgot to call us a taxi

Couples

Our phone did not work so we went down to front desk to request a taxi to the airport the next morning and when we showed up in the am, no Taxi! They said the guy forgot to call it in! We had to find our own taxi and lucky we were not late for our flight!!!

By on May 14, 2013

Hotel Quatro Puerta Del Sol

Sevilla 4, Madrid, Madrid 28014
url importing http://www.orbitz.com/Madrid-Hotels-Hotel-Quatro-Puerta-Del-Sol.h990556-p2.Hotel-Reviews
There was an error importing /Madrid-Hotels-Hotel-Quatro-Puerta-Del-Sol.h990556-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Madrid-Hotels-Hotel-Quatro-Puerta-Del-Sol.h990556-p2.Hotel-Reviews