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Hostal Welcome

1.0 star property
Suburban hostal in Madrid with a 24-hour front desk

Choose dates to view prices

Photo gallery for Hostal Welcome

Ballroom
Desk, free WiFi, bed sheets
Reception
Living area
Living area

Reviews

5.0 out of 10

Popular amenities

  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
C/ Casas de Miravete, 28B, Madrid, Madrid, 28031
  • El Retiro Park
    ‪8 min drive‬
  • Prado Museum
    ‪8 min drive‬
  • Gran Via
    ‪10 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

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Room options

View all photos for Triple Room, Shared Bathroom

Desk, free WiFi, bed sheets

Triple Room, Shared Bathroom

  • 151 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room, Shared Bathroom

Desk, free WiFi, bed sheets

Double Room, Shared Bathroom

  • 150 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Madrid

Located in Villa de Vallecas, Hostal Welcome is within a 10-minute drive of popular attractions such as El Retiro Park and Prado Museum. This 90-room hostal welcomes guests with conveniences like free in-room WiFi, concierge services, and a terrace.

What's nearby

  • El Retiro Park - 8 min drive - 5.3 miles
  • Prado Museum - 8 min drive - 4.7 miles
  • Gran Via - 10 min drive - 5.1 miles
  • Puerta del Sol - 10 min drive - 5.4 miles
  • Plaza Mayor - 11 min drive - 6.6 miles

Getting around

  • Madrid Vallecas Station - 2 min drive
  • Villa de Vallecas Station - 2 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Blanco y Negro - ‬5 min drive
  • ‪Restaurante el Fogon del Caleyo - ‬7 min walk
  • ‪Restaurante Muxia - ‬7 min walk
  • ‪La Perla - ‬4 min drive
  • ‪La Lonjeria - ‬3 min drive

About this property

Hostal Welcome

Suburban hostal in Madrid with a 24-hour front desk
Guests of Hostal Welcome enjoy access to free WiFi in public areas, conference space, and microwave in a common area. Self parking is offered for EUR 7 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and concierge services. Additional amenities include a terrace, laundry facilities, and a vending machine.
Guests can expect to find free WiFi. Desks and wardrobes or closets are other standard amenities. Bathrooms are shared; housekeeping is available on request.

Languages

English, French, Italian, Portuguese, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (EUR 7 per day)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 11 steps to reach entrance
  • Elevator (32 inch wide door)
  • Handrails in stairways (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (44 inches high)

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shared bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Energy-saving switches in guestrooms
  • Heating

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Covered self parking fee: EUR 7 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards. Cash is not accepted.
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hostal Welcome
Hostal Welcome Hostel
Hostal Welcome Hostel Madrid
Hostal Welcome Madrid
Welcome Madrid
Hostal Welcome Hostal
Hostal Welcome Madrid
Hostal Welcome Hostal Madrid

Frequently asked questions

Is a free cancellation option available at Hostal Welcome?

Hostal Welcome offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do around Hostal Welcome?

This hostal is situated in Villa de Vallecas, close to El Retiro Park, Prado Museum, and Puerta del Sol. You'll also find Museo Nacional Centro de Arte Reina Sofía and Faunia within a short drive.

Is there parking available at Hostal Welcome?

Yes, secured parking is offered for EUR 7 per day. Accessible parking and bicycle parking are also available.

Does Hostal Welcome include a casino on the premises?

No, Hostal Welcome doesn't have a casino.

Is there an indoor pool at Hostal Welcome?

No, there is no indoor pool at this hostal.

What do couples enjoy most about Hostal Welcome?

Couples will appreciate amenities like concierge services, a terrace, and a 24-hour front desk at this hostal.

Are there hot tubs at Hostal Welcome?

No, this hostal doesn't have a spa tub.

Does Hostal Welcome have a restaurant with a breakfast menu?

No, Hostal Welcome doesn't have a restaurant that serves breakfast.

Does Hostal Welcome allow pets to stay for free?

No, pets aren't allowed at Hostal Welcome.

Does Hostal Welcome have connecting rooms?

No, this hostal doesn't feature connecting guestrooms.

How close is the airport from Hostal Welcome?

The closest major airport to Hostal Welcome is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.7 mi away (21 minutes by car).

Can I book a room with a balcony at Hostal Welcome?

No, at Hostal Welcome, there aren't any guestrooms that list a balcony.

Hostal Welcome Reviews

Reviews

5.0
Rating 10 - Excellent. 6 out of 62 reviews
Rating 8 - Good. 7 out of 62 reviews
Rating 6 - Okay. 14 out of 62 reviews
Rating 4 - Poor. 15 out of 62 reviews
Rating 2 - Terrible. 20 out of 62 reviews

6.0/10

Cleanliness

6.0/10

Staff & service

6.6/10

Amenities

5.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

IONA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Pembi Sherpa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and nice hostel but it has no tourist places nearby, it's industrial area.
Stayed 3 nights in Oct 2021

2/10 Terrible

tom

Liked: Cleanliness
Disliked: Staff & service, room comfort

ugly, industrial area

It's a refugee shelter. They aren't bad people, but they crowd the common area and use all the hot water. I had an absolutely cold shower. They clack loudly up and down the stairs with their plastic sandles. The WiFi doesn't work in the room even after paying extra for it. The hostal is in an ugly industrial area.

4/10 Poor

Verified traveler

Disliked: Room comfort

Very negative experience at Welcome

First, the only cool place at this location is the reception . There is no air conditioner in any room. You are not given a fan in any room to tolerate the excessive heat. Second, when the option is shared bathroom, this means in one medium sized room are 3 individually separated toilets on one side and on the other side there are 3 shower stalls separated and covered by a shore curtain. Where's the privacy? Next, in the neighborhood it is located, you hardly get to sleep. Finally, if you as a guest request that your information may not be given out, it is most likely it will. So beware.

2/10 Terrible

edward, earth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Prison hostel! AVOID!!

After you check in at the front desk enclosed with bullet proof looking glass you will proceed to the prison like rooms. After that you will bask in the reeking toilets and stinking showers. Apparently "breakfast" is not included and I told by the front desk manager you should not be here. I said why? He said you didn't pay. Ok I guess paying after is not a thing here. The "breakfast" was a piece of old bread, a jam packet, instant coffee mix, and a biscuit. I didn't eat it after I sat down in disbelief that this was all they served. The lobby was also filled with screaming children and seemed more like a refugee camp than anything else.

6/10 Okay

Maria, London

Liked: Cleanliness, property conditions & facilities, room comfort

Cleanest hostel I've ever seen

I liked the hostel because it was very clean. The room is very airy. In other places they would have put three bulk beds to a room where we only had three single beds. Plus a chair and a little table. Very rear anywhere else! My bed was arranged every day nicely. What's more I guess my sheets were changed too. My towels were changed also. I didn't like it as it was very far from the city. Needed to take a bus and the underground.I made a mistake on arrival not asking about travel options. I walked at least 3-4 kilometers not knowing it. ( my mistake ) I didn't like it as it wasn't welcoming at all. Anything I asked made the staff surprised. Like "could I have a hairdryer" or "why do you charge me via my credit card when the money is in my hand and I'm ready to pay"? Despite they have a place they call it Kitchen you cannot use it really for anything. The residents who stayed in the hostel were talking all night long in front of the building. My room was exactly above that. I think it's rather an accommodation for workers than a hostel. There were families there with babies. I only discovered the cheap bar nearly in the end of my stay as it wasn't recommended. Also lost the shuttle bus to the airport realizing my option in the last minute. Mentioning these means might be I would have felt more comfortable if I knew my options rather just find them by luck.

6/10 Okay

Janne, Stockholm

Liked: Staff & service

Lads weekend watching Rayo

Hotel is decent for a cheap lads weekend if you have got a car if not don't bother because it's a mission to train station

6/10 Okay

Maria Isabel

Stayed 1 night in Dec 2023

10/10 Excellent

alain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien barato y económico
Stayed 1 night in Nov 2023

4/10 Poor

Luis Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities
No es un lugar para poder estar tranquilo, muchas personas que no te generan tranquilidad
Stayed 1 night in Sep 2023

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Verónica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Para quedarse una noche cumple las expectativas. Muy limpio.
Stayed 1 night in Sep 2023

2/10 Terrible

Liliana

Stayed 1 night in Sep 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple con del objetivo de un lugar para descansar barato
Stayed 1 night in Jul 2023

4/10 Poor

Tania

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jul 2023

4/10 Poor

Krystian

Liked: Staff & service
Disliked: Property conditions & facilities
Lovely and helpfull stuff, but the location is no good to be as hostel. You hear all day and night only noise and screeming children.
Stayed 2 nights in Jul 2023

2/10 Terrible

oscar

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Antes de realizar la reserva, este hostal es un centro de acogida a migrantes irregulares-No nos hospedamos, llegamos a hacer el checking y cuando vimos las instalaciones nos fuimos. Hemos pagado una noche sin estar. No se ni como explicarlo, había decenas de personas en el exterior y en la recepción, de diferentes nacionalidades, madres con hijos pequeños, ropa colgada a modo de tendedero, las chanclas en las ventanas, los baños olían repugnantes, el aire acondionado de la habitación no funcionaba. La sensación de inseguridad nos hizo decidir no quedarnos. Si a la hora de realizar la reserva te informan que vas a un centro de inmigracion (La Asociación Sin Papeles de Madrid denuncia que “es preocupante que Cruz Roja esté usando un hostal de carácter temporal como un centro de acogida”) tienes la opción de elegir, sino esto lo que es es una estafa, un engaño, ya que nuestra intención era la de ir a un hotel/hostal. Una vergüenza la falta de información, ahora veo decenas de noticias denunciando la situación de este lugar. No hay nada en contra de los seres humanos que desafortunadamente se encuentran en esta situación, mi denuncia es por la falta de claridad a la hora de vender la reserva.
Stayed 1 night in Jun 2023

2/10 Terrible

Isabel

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Nada
Stayed 2 nights in Apr 2023

6/10 Okay

Lorena

Stayed 1 night in Apr 2023

10/10 Excellent

MOSE

Traveled with family
Liked: Staff & service, room comfort
이 가격에 이 정도면 훌륭하다. 지하철과 버스를 환승해야 하지만 마드리드 어디에서든 1시간 이내로 갈 수 있다. 그리고 장기 거주자들과 훈훈한 경험을 하기도 했다.
Stayed 1 night in Mar 2023

4/10 Poor

Ruben

6/10 Okay

Leticia

Traveled with partner
Disliked: Property conditions & facilities
El hostal estaba bastante limpio, los baños son compartidos y los colchones son muy cómodos, para dormir una noche de paso por madrid esta Ok, pero si que es cierto que eso era un sitio para refugiados e inmigrantes pagado por la comunidad de Madrid, y que lo alquilan como hostal pero no lo es. ( te sientes como si estuvieses en un colegió público de la de niños que hay corriendo por todo el hostal, y de la distribución del mismo )
Stayed 1 night in Oct 2022

2/10 Terrible

Rubisnaldo Eufemio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
En la web de Expedia dice que este alojamiento tiene servicio de bar y restaurante y no lo tiene, además dice que la habitación era doble con baño compartido y tampoco es así, los baños son colectivos para todas las habitaciones. Exijo una indemnización, que se me devuelva mi dinero, estar en ese alojamiento fue un infierno, almohadas durísimas y ni un ventilador con la calor que hacía
Stayed 1 night in May 2022

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities

Hotel limpio y agradable

Para el precio está bastante bien. No me gustó que no tuviera aseo individual pero no se puede pedir mucho.

2/10 Terrible

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El sitio no vale lo que te cobran, es muy caro para el servicio que dan