For starters, the first thing we were greeted to was a cockroach in the bathtub and the manager responds to "that's normal" whereas in other hotels the sight of a cockroach is nonexistent. Next, we got locked out of our room so we sent our son to ask for help and the manager threw the card back at my son. Afterwards, we went because the card still wasn't working and the manager responded very differently. He greeted us with respect, but to my son he was aggravated and rude.
The staff are very friendly and my bed was very comfortable. However, the vibe of the place is old and tired. The carpeting is old, dirty and musty, and the furniture is just “old”. The only thing really going for it is its location. Almost every service is within walking distance from hotel and the neighborhood is safe.
Excellent as always, easily one of the better stays in the Valley
Location
Homeless person came to the second floor and been knocking to my door and didn’t want to leave
This place needs a major remodel. Carpeting is dirty, matted and damaged. All of the doors was dirty and needed a wipe down. Lights was hanging out of the ceiling on the patio. The patio chairs, completely filthy. Parking spades are too small, so people take up two spaces to park. No continental breakfast, although it's advertised. Glad I only needed to stay here one night.
Room smell bad, specially the bed smell and no blanket. Stairs didn't get vacuum. Front window broken. Bathroom is not in good shape.
Convenient but not complimentary breakfast not very clean
Quiet, clean and right off the fwy. Plenty of food and shopping options nearby
They dint want to rent me because my brother dint have id
The staff is nice , the room is big, is close to gas station
It smelled supposed to be non smoking. It was dirty. The parking lot the room was just not good
breaakfast is servev at 7 snd it was 715 and there was no coffee. the. choices are minimal. tgetes no fruit ot yogurt but itd better than psyinh $10 at McDonalds
Everything was dirty. Carpet was full of stains, walls where dirty, furniture was ripped and refrigerator was rusted. I asked to be moved rooms, but the second room was no better. In addition to the dirty walls and carpet there were blonde hairs on my sheets, I am a brunettee. When i asked for a refund I was denied one by both the hotel and by orbitz. This place was simply distrusting. I checked out and left, the front desk guy didnt want to give me a receipt showing I was checking out. I would never recommend this place, if your options are sleeping in your car or staying here, stay in your car.
Rooms were outdated & filthy. Bathroom door didn't even close. Carpet was horrible & room had a smell.
Located within a mile (2 km) of Granada Hills Convalescent Hospital, Valley Inn is within 2 miles (3 km) of Providence Holy Cross Medical Center. This 116-room hotel has an outdoor pool, free in-room WiFi, and free self parking.
Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include balconies or patios, refrigerators, and coffee makers.
At Valley Inn, guests have access to an outdoor pool, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include laundry facilities and a vending machine.
For starters, the first thing we were greeted to was a cockroach in the bathtub and the manager responds to "that's normal" whereas in other hotels the sight of a cockroach is nonexistent. Next, we got locked out of our room so we sent our son to ask for help and the manager threw the card back at my son. Afterwards, we went because the card still wasn't working and the manager responded very differently. He greeted us with respect, but to my son he was aggravated and rude.
The staff are very friendly and my bed was very comfortable. However, the vibe of the place is old and tired. The carpeting is old, dirty and musty, and the furniture is just “old”. The only thing really going for it is its location. Almost every service is within walking distance from hotel and the neighborhood is safe.
Excellent as always, easily one of the better stays in the Valley
Location
Homeless person came to the second floor and been knocking to my door and didn’t want to leave
This place needs a major remodel. Carpeting is dirty, matted and damaged. All of the doors was dirty and needed a wipe down. Lights was hanging out of the ceiling on the patio. The patio chairs, completely filthy. Parking spades are too small, so people take up two spaces to park. No continental breakfast, although it's advertised. Glad I only needed to stay here one night.
Room smell bad, specially the bed smell and no blanket. Stairs didn't get vacuum. Front window broken. Bathroom is not in good shape.
Thank you for lodging with us. We appreciate all our guest feedback. We are currently working to make the lodging and service better for our guests at Valley Inn.
Convenient but not complimentary breakfast not very clean
Thank you for lodging with Valley Inn. We appreciate your feedback.
Quiet, clean and right off the fwy. Plenty of food and shopping options nearby
Thank you for staying with us. We work hard to make our guests happy and appreciate your feedback.
Thank you for your review. We appreciate all feedback from our guests. We are currently working in providing our guests with better service while lodging with Valley Inn.