Very loud a lot of cars pass by.
The location was really excellent. We could hop on the freeway and get to all our destinations quickly. Universal Studios was only 17 minutes away. Downtown was about 25 minutes. The beach was 35-40 minutes. I liked the huge courtyard with old palm trees and a large pool. I also liked that they had gated parking and a security guard in the evening. I was very comfortable having my family stay here.
Employee nice. Scary area
I WAS AFRAID FOR MY SAFTEY...
Don't even sweep the floors and the bathroom was beat up and bad water damaged especially the door!
Unkept dirty do not stay at this place
Pool it’s nice! Person in the front desk was rude and he keep telling me just a minute while watching tv program
For starters, the first thing we were greeted to was a cockroach in the bathtub and the manager responds to "that's normal" whereas in other hotels the sight of a cockroach is nonexistent. Next, we got locked out of our room so we sent our son to ask for help and the manager threw the card back at my son. Afterwards, we went because the card still wasn't working and the manager responded very differently. He greeted us with respect, but to my son he was aggravated and rude.
The staff are very friendly and my bed was very comfortable. However, the vibe of the place is old and tired. The carpeting is old, dirty and musty, and the furniture is just “old”. The only thing really going for it is its location. Almost every service is within walking distance from hotel and the neighborhood is safe.
Excellent as always, easily one of the better stays in the Valley
Location
Homeless person came to the second floor and been knocking to my door and didn’t want to leave
This place needs a major remodel. Carpeting is dirty, matted and damaged. All of the doors was dirty and needed a wipe down. Lights was hanging out of the ceiling on the patio. The patio chairs, completely filthy. Parking spades are too small, so people take up two spaces to park. No continental breakfast, although it's advertised. Glad I only needed to stay here one night.
Room smell bad, specially the bed smell and no blanket. Stairs didn't get vacuum. Front window broken. Bathroom is not in good shape.
Convenient but not complimentary breakfast not very clean
Valley Inn places you next to San Fernando Valley and within a mile (2 km) of Granada Hills Convalescent Hospital. This 116-room hotel has an outdoor pool, free in-room WiFi, and free self parking.
Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include balconies or patios, refrigerators, and coffee makers.
Guests of Valley Inn enjoy features like an outdoor pool, free WiFi in public areas, and laundry facilities. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a vending machine and an ATM.
Very loud a lot of cars pass by.
The location was really excellent. We could hop on the freeway and get to all our destinations quickly. Universal Studios was only 17 minutes away. Downtown was about 25 minutes. The beach was 35-40 minutes. I liked the huge courtyard with old palm trees and a large pool. I also liked that they had gated parking and a security guard in the evening. I was very comfortable having my family stay here.
Thanks for staying with us. We are also pleased to hear that you had a great stay in our hotel. See you again. Have a wonderful day.
Employee nice. Scary area
Thankl you for staying with us. we are glad to hear that, you are please with our customer service. Have a wonderful day
thanks for staying with us. have a wonderful day.
I WAS AFRAID FOR MY SAFTEY...
Compelete hotel is under surveillance cameras and there will be a guard and a guy at front desk to help you out when ever it is necessary irrespective of time.
Don't even sweep the floors and the bathroom was beat up and bad water damaged especially the door!
Thank you for your message, we are really sorry for your bad experience during your stay at our hotel, we will work on with our House keepers and management to resolve these kind of issue,
Unkept dirty do not stay at this place
Sorry for your bad experience . would help if you could specify !
Pool it’s nice! Person in the front desk was rude and he keep telling me just a minute while watching tv program
We have 2 other buildings in the back and far away from the street noise . Please advise the front desk to assign a room in any of those 2 buildings if otherwise it is ok with you.