Deluxe Room, 1 King Bed, Non Smoking
from $75
Valley Inn
2.0 out of 5.0
2.8
out of 5
Average Guest Review
See all 231 reviews
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Recent guest reviews
Filthy. Room was so dirty didn't even want to touch the bed or furniture. Bath didn't drain. Shower didn't work. Promised to fix it or give me another one but didn't. said would have given me a refund but it's not their job to do that so ask Orbit ... quoth he the manager! Well Orbitz - should I expect a refund? The pics online constitute fraud/ misrepresentation. The place is in extreme disrepair & borderline uninhabitable!
It was a nice place the pool was wonderful nice to swim in only thing bad side was one of the blankets had a blood stain but overall it was a good place
decent and clean. never any issues and ive stayed here now quite a few times when i visit the Valley. The price is right for what your getting.
Very kind & helpful. Room was very large & clean, had a funny smell. Asked for extra towels, was told to pick up at front desk. I think do to under staffing. Delicious breakfast. Very kind people, & helpful.
Hotel ok for money value. It's the staff that needs lessons on customer service.
Hotel was dirty and run down. Will never stay here again
For a motel... amazing... great service... clean, amazing pool, and huge room... great place
Dingy, Old & Smelly. No "welcome" from male employee at front desk. Woman at front desk told me, "Did you confirm? We don't have you on file." She told me, "You have to contact Orbitz." My reservation WAS confirmed, but it took nearly 15 minutes to register. These people are not friendly. Our room had a strong "old smell" with stains on carpet. Sheets & bathroom were clean. Bath towels also clean but they felt like used sand-paper. A/C only worked on "High." We liked breakfast with Make-your-own Waffles. We only stayed @ this motel because we wanted to be with other family members.
Overall experience was OK. One room did not have the shower working. But the staff was helpful and would give key to an extra room for the shower.
Good and quickly , and good price for the condition of the hotel
We got to the hotel went into the lobby they made me wait for about 30 min and staff wasn't doing nothing or helping anyone they checked me in went into the room there was dirty toilet paper in the trash we also found rust all over the bathroom when we undid the bed we found some blond hair all over the bed I'm not talking about 1 hair this was about 20 hairs all over the bed it looked as if they just did the bed and where trying to hand over the room to us
This place is very run down in the rooms. Cons are such: Lights don't work in the room between beds. Housekeeping very poor had crumbs in corners, carpets dirty, stuff spilled down tub and mold in the bath tub and more... Could go on forever. Very outdated still has popcorn ceilings and balcony doors can't even open there so tough and heavy and old. The mirrors have cracks and water damage all over them. They take things down like tv and closet and leave holes in the walls and just nasty looking. The outside has weeds in some areas 6 inches right by the rooms. Not cheap and not worth the price. Owner or general manager older guy and rude and runs a dump. Place needs so much work all rooms should be gutted and redone. Only thing good was the continental breakfast was pretty good including waffles. The entry way and going to the room is ok the breakfast area is nice but the rooms are horrible.
walk in was greeted and all was excellent service clean organized comfort location
Muy buen hotel, personal muy amable y los precios muy razonables.
Roof is leaking with rain water. Fridge is not working and no microwave oven.
The carpet smelled like urine, bathtube's enamel was all worn out, in both rooms, they did show us another room but it was just as disgusting.
The whole place was just dirty. Specially the room, we encountered roaches. The breakfast was passable st best
I was in LA for the weekend. Room was great, clean and staff was very friendly.
No response when called to complain on shower and AC not working. Nobody lifts the phone
Hotel beyond basic and gross .... toilet leaked when you flushed stains on the bedding just not the greatest
Guest reviews for Valley Inn
filthy rat hole. looks nice in the pics.
Everyone
Filthy. Room was so dirty didn't even want to touch the bed or furniture. Bath didn't drain. Shower didn't work. Promised to fix it or give me another one but didn't. said would have given me a refund but it's not their job to do that so ask Orbit ... quoth he the manager! Well Orbitz - should I expect a refund? The pics online constitute fraud/ misrepresentation. The place is in extreme disrepair & borderline uninhabitable!
Everyone
It was a nice place the pool was wonderful nice to swim in only thing bad side was one of the blankets had a blood stain but overall it was a good place
a good place to stay
Everyone
decent and clean. never any issues and ive stayed here now quite a few times when i visit the Valley. The price is right for what your getting.
great staff, & pool
Everyone
Very kind & helpful. Room was very large & clean, had a funny smell. Asked for extra towels, was told to pick up at front desk. I think do to under staffing. Delicious breakfast. Very kind people, & helpful.
good for short stay
Everyone
Hotel ok for money value. It's the staff that needs lessons on customer service.
Everyone
Hotel was dirty and run down. Will never stay here again
Everyone
For a motel... amazing... great service... clean, amazing pool, and huge room... great place
welcome to california?
Everyone
Dingy, Old & Smelly. No "welcome" from male employee at front desk. Woman at front desk told me, "Did you confirm? We don't have you on file." She told me, "You have to contact Orbitz." My reservation WAS confirmed, but it took nearly 15 minutes to register. These people are not friendly. Our room had a strong "old smell" with stains on carpet. Sheets & bathroom were clean. Bath towels also clean but they felt like used sand-paper. A/C only worked on "High." We liked breakfast with Make-your-own Waffles. We only stayed @ this motel because we wanted to be with other family members.
Everyone
Overall experience was OK. One room did not have the shower working. But the staff was helpful and would give key to an extra room for the shower.
good price
Everyone
Good and quickly , and good price for the condition of the hotel
