Breakfast was terrible. Not self serve. Limited on what you can get. Terrible terrible. Not happy we traveled through two states excited to feed 6 kids 2 adults and we all were still hungry and not happy. Now we have to buy more breakfast else where. We aren’t from here so this is not to exciting. Staff wasn’t very helpful at all. They are Not welcome this morning. We loved the three beds but definitely wasn’t worth the money we spent to stay.
Reception wasn’t the warmest, the place was a bit outdated and thin walls. Also a little pricey but... good location and great bed.
The room smell like piss , poor customer service I received at that location on 4 July
It was very close to the airport with free shuttle.
I found the place to be very good and practical. I will come back when I come back to LA.
Very close to the LAX airport and the morning shuttle is convenient for the hotel guests. Nice and clean property, the breakfast is very good quality and we enjoyed it tremendously.
Front desk staff were patient, helpful, and friendly!
It is a bit close to bad area. Homeless etc.. bit scary at night
everything it was nice a quite and the staffs are nice and respectful
My room was clean and the sraff was very nice and helpful
Good located, confortable beds bit the breakfast is poor, nobody clean the tables after use. The eggs were terrible.
It was a terrible experience! I would NEVER stay at this hotel/motel again. It smelled and it’s a nonsmoking hotel, clearly occupants are not compliant to that rule. Someone was smoking weed in the room next to mine. Hotel is not worth the amount they charge ! I do not recommend this place to anyone!!
Hollywood Park Casino is within 2 miles (3 km) of Quality Inn & Suites Los Angeles Airport - LAX while other popular attractions such as SoFi Stadium are within 3 miles (5 km). This 105-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.
Free on-the-go breakfast is served each morning from 7:00 AM to 10:00 AM. Satisfy your hunger from the comfort of your room with 24-hour room service.
All 105 air-conditioned accommodations feature sitting areas. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Beds are dressed in pillow menus and bathrooms offer hair dryers and free toiletries. Microwaves, coffee makers, and free local calls are other standard amenities.
Quality Inn & Suites Los Angeles Airport - LAX features an outdoor pool, free WiFi in public areas, and a 24-hour business center. Self parking is offered for USD 10 per night. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and securing valuables. Additional amenities include coffee/tea in a common area, a meeting room, and a computer station.
Breakfast was terrible. Not self serve. Limited on what you can get. Terrible terrible. Not happy we traveled through two states excited to feed 6 kids 2 adults and we all were still hungry and not happy. Now we have to buy more breakfast else where. We aren’t from here so this is not to exciting. Staff wasn’t very helpful at all. They are Not welcome this morning. We loved the three beds but definitely wasn’t worth the money we spent to stay.
Reception wasn’t the warmest, the place was a bit outdated and thin walls. Also a little pricey but... good location and great bed.
Hello Guest, Thanks for the stay with us/ Appreciate your feedback and telling us what you liked and also the areas where we can improve. We shall work further to improve the amenities and hospitality based on your observations. Hope to welcome you again soon, Sincerely, Hotel Manager.
The room smell like piss , poor customer service I received at that location on 4 July
Dear Alex, We are very much concerned with your feedback. Our apologies for the bad experience. Our endeavor is to offer a nice stay to all our guests but failed this time. Actions shall be taken to improve everything on priority and you can have a good stay next time. Hope you will reconsider. Sincerely, Hotel Manager.
Dear Guest, Thank you for your stay and the three stars. From an improvement point of view, we look for specific experience sharing. You will have a better experience next time. Sincerely, Hotel Manager.
Hello Guest, Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the three stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Sincerely, Hotel Manager.
It was very close to the airport with free shuttle.
Hello Mary, Thanks for the stay and the positive feedback. We are continuously raising our benchmark. You can expect an amazing stay next time. Visit us again soon. Sincerely, Hotel Manager.
I found the place to be very good and practical. I will come back when I come back to LA.
Hello Guest, It is really incredible to see your positive feedback. Our team is very much delighted with your appreciation. Glad to see that you very much liked the location and the stay. We eagerly await you to welcoming you again. Regards, Hotel Manager.
Very close to the LAX airport and the morning shuttle is convenient for the hotel guests. Nice and clean property, the breakfast is very good quality and we enjoyed it tremendously.
Hello Guest, It is wonderful to hear that your stay at the Quality inn & Suites Los Angeles Airport was a nice experience. Thanks to you for appreciating our staff, room, amenities, and food.We are overwhelmed and privileged to have guests like you.Needless to say, we look forward to seeing you back with us again. Regards, Hotel Manager.
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager
Front desk staff were patient, helpful, and friendly!
Hello Guest, Thanks for your kinds words about the Quality Inn & Suites LA Airport and the time you took to share them with us. It is great to hear that you enjoyed the stay with us. We will take your comments for further betterment and look forward to your next visit. All the best and see you soon! Warm regards Hotel Manager.
Dear Lindsay, I am very sorry to hear that we did not meet your expectations in a several areas. My apologies for all the inconveniences. We take our guest comments very seriously. Our team have taken note of the issues and are working to improve the problems areas mentioned by you. Despite your disappointment, we hope you will return to stay with us again. You can be assured of our very best attention. Sincerely Hotel Manager.