Lovely hotel and great staff.
There was black mold on the top of the blinds in my ocean front room
So... Got a suite... Has a jacuzzi tub... Nice ocean view. And that's where it stops. This place touts it self on being a luxury water front... It's far from luxury. Given the price point you expect a curtain level of privacy and cleanliness that is not here. What this place tries to be with the boutique style furniture is just for looks. But even that is off. What we experienced was broken blinds, broken lights, hairy towels and busy phone number for in room dining. This is a run down building with nice paint. We could hear the neighbors talking and the water running all night. PAPER THIN WALLS. Oh and some minor pains... No outlets by bed only on lamps that are on a motion sensor so no charged phone or if you have a CPAP your screwed. Some many things this place tries to be. This is not worth the price. Unless your ok with the view of the rock break water. Not that romantic... But hey you get what you pay for right... NOT HERE!
Rather not comment
Room was not very clean overall. Purchased a Oceanview Premier and we were up against a wall with half of the "panoramic" view blocked.
The room was deceiving. Upon closer inspection it was dirty. The chairs had rat feces in the cushions and smelled of urine.
Overall the room was really nice and felt private. Decor was cute and coastal inspired.
I wish they had snacks and fresh-brewed COFFEE in the mornings at the lobby!
An absolutely beautiful hotel. The view was amazing from my beach front balcony. Staff was amazing with my early checkout due to family situation and I highly recommend a stay here. I will be back!
Great location. Not quite first-rate in terms of staff and facility. Even so, I'd go back.
Construction loud noise Canot sleep too noisy they work weekends
Amazing views and comfortable rooms.We had a wonderful time and will return to this location.
The property was very inviting. I would have liked to have eaten at the restaurant but they were booked due to an event.
Good property would recommend and stay at again ..
Located in South Redondo, Portofino Hotel & Marina is adjacent to Seaside Lagoon and within a 10-minute walk of other popular attractions like International Boardwalk. This 161-room, 4-star hotel welcomes guests with a restaurant, a marina, and an outdoor pool.
Enjoy a leisurely bite to eat at BALEENkitchen, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 11 AM.
All 161 rooms feature furnished balconies or patios, iPod docks, and minibars. Guests can expect to find free WiFi and 47-inch LCD TVs with digital channels and pay movies. Beds sport down comforters and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, safes, and phones are also available.
At Portofino Hotel & Marina, guests enjoy a marina, an outdoor pool, and a 24-hour gym. Valet parking is available for USD 32.00 per night. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this boutique hotel include free WiFi in public areas, a spa tub, and a conference center.
Lovely hotel and great staff.
There was black mold on the top of the blinds in my ocean front room
Thank you Mr. Wade. I will take this feedback to our housekeeping team and Maintenance team. I do apologize that you cam across this challenge during your stay. Yours in service, Karl Oldren Rooms Manager
So... Got a suite... Has a jacuzzi tub... Nice ocean view. And that's where it stops. This place touts it self on being a luxury water front... It's far from luxury. Given the price point you expect a curtain level of privacy and cleanliness that is not here. What this place tries to be with the boutique style furniture is just for looks. But even that is off. What we experienced was broken blinds, broken lights, hairy towels and busy phone number for in room dining. This is a run down building with nice paint. We could hear the neighbors talking and the water running all night. PAPER THIN WALLS. Oh and some minor pains... No outlets by bed only on lamps that are on a motion sensor so no charged phone or if you have a CPAP your screwed. Some many things this place tries to be. This is not worth the price. Unless your ok with the view of the rock break water. Not that romantic... But hey you get what you pay for right... NOT HERE!
We are saddened to read we did not meet your expectations and were not able to provide you value during your stay. We appreciate your feedback as the hotel continues to invest and update our product and amenities.
Rather not comment
Thank you for choosing to stay at The Portofino Hotel and Marina. We were delighted to host you in Redondo Beach. Please let us know what can done to make your next visit a better experience.
Wonderful! Thank you for making The Portofino you home away from home. We were thrilled to have you join us. Please come back and revisit us again soon!
Thank you for joining us. We hope the staff made you feel comfortable and welcomed. We appreciate your business and hope to welcome you back in the future!
Room was not very clean overall. Purchased a Oceanview Premier and we were up against a wall with half of the "panoramic" view blocked.
We appreciate you taking the time to share your feedback and apologize if your views were obstructed. From the balcony, you should of had a full ocean view. We will certainly evaluate the locations and room types to ensure they are accurate.
The room was deceiving. Upon closer inspection it was dirty. The chairs had rat feces in the cushions and smelled of urine.
We are horrified and shocked by your review. We take such reviews seriously. We strive to provide our guests a clean and safe place to relax and their own while staying with us. We will reach out to you directly to get more feedback and information.
We appreciate your business and your time in ranking your recent experience at The Portofino. Please come back and rejoin us soon!
Overall the room was really nice and felt private. Decor was cute and coastal inspired.
We appreciate your business and your kind words. We hope to welcome you back in the near future!
Thank you David for your kind words! We can't wait to welcome you back. Yours in service, Karl Oldren Rooms Manager