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Quality Hotel Hampstead

3.0 star property
Hotel with free parking, 5-minute walk to Freud Museum

Choose dates to view prices

Photo gallery for Quality Hotel Hampstead

Lobby
In-room safe, desk, blackout drapes, iron/ironing board
Reception
Exterior
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
5 Frognal, Hampstead, London, England, NW3 6AL
  • Place, Freud Museum
    ‪6 min walk‬
  • Place, Royal Free Hospital
    ‪15 min walk‬
  • Place, Hampstead Heath
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed and 1 Single Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed and 1 Single Bed

  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 3 Single Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 3 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 183 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(9 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in Camden, Quality Hotel Hampstead is a leisurely stroll from popular sights such as Freud Museum and Hampstead Theatre. This 57-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free self parking, and limo/town car service.

What's nearby

  • Freud Museum - 6 min walk - 0.4 miles
  • Hampstead Theatre - 12 min walk - 0.7 miles
  • Royal Free Hospital - 15 min walk - 0.8 miles
  • Hampstead Heath - 15 min walk - 0.8 miles
  • Primrose Hill - 6 min drive - 1.1 miles

Getting around

  • Finchley Road & Frognal Overground Station - 3 min walk
  • West Hampstead Thameslink Station - 12 min walk
  • Heathrow Airport (LHR) - 49 min drive

Restaurants

  • ‪Subway - ‬4 min walk
  • ‪Tortilla - ‬4 min walk
  • ‪JW3 - ‬4 min walk
  • ‪Oriental Star - ‬3 min walk
  • ‪Rose Mary - ‬5 min walk

About this property

Quality Hotel Hampstead

Hotel with free parking, 5-minute walk to Freud Museum
At Quality Hotel Hampstead, guests have access to free WiFi in public areas, a computer station, and free newspapers. You can take advantage of free parking, along with limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include laundry facilities and a TV in a common area.
32-inch LED TVs come with digital channels, and guests can stay connected with WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free newspapers, and safes are other standard amenities.

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Jan 4 - Jan 5, 2026
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for in-room wireless internet: GBP 0 per stay (rates may vary)
  • Crib (infant bed) fee: GBP 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hampstead Quality Hotel
Quality Hampstead
Quality Hotel Hampstead
Quality Hotel Hampstead London, England
Quality Hotel London
Quality Inn London
Quality Hotel Hampstead Hotel
Quality Hotel Hampstead London
Quality Hotel Hampstead Hotel London

Frequently asked questions

Are free cancellation options available at Quality Hotel Hampstead?

Quality Hotel Hampstead provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do near Quality Hotel Hampstead?

This hotel is situated in Camden, just steps from Freud Museum. You'll also find Hyde Park and Marble Arch within a short drive.

Is there parking available at Quality Hotel Hampstead?

Yes, self parking is offered for free at the hotel.

Does Quality Hotel Hampstead have a casino on the premises?

No, Quality Hotel Hampstead doesn't have a casino.

Will I find an indoor pool at Quality Hotel Hampstead?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Quality Hotel Hampstead?

Couples staying at this hotel will appreciate amenities like a bar and a car service plus some guestrooms include city views.

Does Quality Hotel Hampstead have a hot tub?

No, there isn't a spa tub at this hotel.

Does Quality Hotel Hampstead have a restaurant that serves breakfast?

No, Quality Hotel Hampstead doesn't have a restaurant that serves breakfast.

Will Quality Hotel Hampstead allow pets to stay free of charge?

No, pets aren't allowed at Quality Hotel Hampstead though service animals are welcome.

Does Quality Hotel Hampstead have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Quality Hotel Hampstead?

The closest major airport to Quality Hotel Hampstead is London City Airport (LCY), which is 23.4 mi away (60 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.2 mi away (49-minute drive).

Are there rooms with balconies that I can book at Quality Hotel Hampstead?

No, there aren't any guestrooms with balconies at Quality Hotel Hampstead.

Quality Hotel Hampstead Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 272 out of 574 reviews
Rating 8 - Good. 219 out of 574 reviews
Rating 6 - Okay. 50 out of 574 reviews
Rating 4 - Poor. 23 out of 574 reviews
Rating 2 - Terrible. 10 out of 574 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sameer

Business traveler
Disliked: Staff & service
Left something of emotional value but never to be found!
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Stayed 2 nights in Sep 2025

8/10 Good

Lorrien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay with welcoming staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 👍👍

Quick check in, hotel very clean in very good condition. Bed was very comfortable. Couldn’t fault anything !
Stayed 1 night in Aug 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ideal

Great location for a stay after Wembley- one stop on the tube. Really friendly and helpful staff. Good breakfast, clean room. Perfect.
Stayed 1 night in Aug 2025

8/10 Good

Alexander, Lingfield

Stayed 1 night in Aug 2025

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff here were friendly and very helpful. The room was clean and the beds comfortable. Close to a couple of tube stations. Limited very tight parking
Stayed 1 night in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Francine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from city center.
Stayed 4 nights in Jul 2025

8/10 Good

Karon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Stayed 1 night in Jul 2025

10/10 Excellent

Joanne

Liked: Amenities
Hotel was great, comfy beds, really good breakfast and amazing location. Excellent restaurants within walking distance. The hotel rooms are small but not unusual for London. Would absolutely stay again. Staff were really helpful when we needed them
Stayed 4 nights in Jul 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wembely visit

Easy to find with free parking. Nicely located for a trip to wembely only 1 stop away. 5 mins walk to the overground 10 mins walk to the underground. A variety of food and drink shops 3 mins away including dry cleaning. We were greeted by a friendly member of staff, check in was simple. Room was tidy. Another member of staff helped us with some information about the train lines. Breakfast was buffet style and good. Id stay again if i ever go to wembely as its close by and about right on the price. Slept with the window open and no real noise all night.
Stayed 1 night in Jul 2025

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room decor was tired needs to be redecorated. Low quality fixtures and fittings. However the hotel is quiet and easy to get to from the tube. Breakfast was ok, good choice of both hot and cold options , however the hit food was cold and the sausages undercooked. They do toast but you have to order it. Overall it's a budget hotel but ok for what we needed
Stayed 2 nights in Jul 2025

6/10 Okay

Kris

Stayed 4 nights in Jun 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Avoid.

Location was excellent for the tube and getting to Wembley. I wouldn't usually post negatively, but having seen some reviews praising things like the breakfast, I couldn't let this go unsaid. I didn't know you could get an English breakfast buffet so wrong. The sausages were weirdly grey, tough, tasteless and cold. Hashbrowns tasted somehow chewy and also hard, as if they'd been reheated for weeks on end. Didn't want to try the "fresh" fruit, meat, cheese etc. just in case. When you're paying double what a Premier Inn charges, it isn't good enough. Secondly, and I know it's a really petty thing to mention - but the TV in the room didn't work at all. I know people don't go away to watch TV, but after a long day we wanted - not unreasonably, to watch something for a bit before bed. I asked reception if there was "a trick" to getting the TV on, and the guy came up, pretended to look at the cables and connections, claimed there was "an outage" and we should wait 30 minutes. Lastly, it was difficult to have the window open for long as the staff congregated outside smoking at all hours. Hilarious to call itself a "Quality" hotel.
Stayed 1 night in Jun 2025

8/10 Good

David

Business traveler, Traveled with partner
Great hospitality by the staff. Excellent housekeeping. Great breakfast. Good location.
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Mary

Stayed 1 night in Jun 2025

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast, nice staff
Stayed 4 nights in Jun 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Standard not exceptional

My honest review is that, It’s just a standard hotel, not exceptional but good. What I found great about it is the customer service-from the receptionist to the catering staff- they were all fantastic. However, I think the room was too small and had no AC in the extreme heat at the time we stayed. They had an old fan in the room but it couldn’t do the job. And the elevator, please can the hotel replace it? It’s not the best. Overall, the staff-10/10, cleanliness-8/10, Food- 9/10, Room and amenities- 5/10.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a nice surprise. I needed to stay in Hampstead for one night and I found this hotel had such a reasonable rate I decided to try it. Because of the price my expectations were not high, however when I arrived I was very pleasantly surprised. The service, cleanliness and the breakfast were a match for some four star London hotels. The room was not large but it was clean and comfortable and had a nice view of the neighborhood from the two windows and Hampstead village is a lovely place to stay. Dmitri the receptionist was exceptional and made everyone feel very welcome and valued. It is definitely on my list of hotels to return to.
Stayed 1 night in May 2025

10/10 Excellent

Troy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet, clean and fairly well presented hotel. Friendly staff, free guest parking and breakfast, and within short walking distance of transport links make this a great hotel to stay at.
Stayed 2 nights in May 2025

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