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Randolph House Hotel, Trademark Collection by Wyndham

3.0 star property
Suburban hotel in Liverpool with free parking

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Photo gallery for Randolph House Hotel, Trademark Collection by Wyndham

Exterior
Lobby
Deluxe Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace
Combined shower/tub, free toiletries, hair dryer, towels
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
441 Electronics Pkwy, Liverpool, NY, 13088
  • Destiny USA
    ‪4 min drive‬
  • New York State Fairgrounds
    ‪10 min drive‬
  • St. Joseph’s Health Amphitheater at Lakeview
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪6 min drive‬

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Room options

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Mobility Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 1 Double Bed, Hearing Accessible, Non Smoking (Bathtub Grab Bars)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Double Bed, Non Smoking (1 Bedroom, Parlor Suite)

  • Sleeps 1
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

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Best Western Liverpool-Syracuse Inn & Suites

Liverpool
  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
6.4 out of 10, 1,001 reviews
The price is $118
$103 nightly
$118 total
Total includes taxes and fees
Jun 19 - Jun 20
Best Western Liverpool-Syracuse Inn & Suites

About the neighborhood

Liverpool

Within a short walk of Hopkins Road County Park, Randolph House Hotel, Trademark Collection by Wyndham is within 2 miles (3 km) of Salt Museum. The 198 rooms at this 3-star hotel include coffee makers, TVs, and desk chairs.

What's nearby

  • Destiny USA - 4 min drive - 3.4 miles
  • NBT Bank Stadium - 4 min drive - 3.4 miles
  • Armory Square - 7 min drive - 5.8 miles
  • New York State Fairgrounds - 10 min drive - 7.4 miles
  • St. Joseph’s Health Amphitheater at Lakeview - 10 min drive - 9.2 miles

Getting around

  • Syracuse Regional Transportation Center - 8 min drive
  • Hancock Intl. Airport (SYR) - 8 min drive

Restaurants

  • ‪Jersey Mike's Subs - ‬20 min walk
  • ‪Denny's - ‬2 min drive
  • ‪Tully's Good Times - ‬2 min drive
  • ‪KFC - ‬4 min walk
  • ‪Heid's of Liverpool - ‬2 min drive

About this property

Randolph House Hotel, Trademark Collection by Wyndham

Suburban hotel in Liverpool with free parking
Randolph House Hotel, Trademark Collection by Wyndham features free WiFi in public areas, meeting rooms, and conference space. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a business center, a microwave in a common area, and a computer station.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Coffee makers, free weekday newspapers, and free local calls are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Hindi, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 30,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In a state park
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75.00 per pet (varies based on length of stay)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 37
Holiday Inn 37 Hotel
Holiday Inn 37 Hotel Syracuse-Liverpool-Exit
Holiday Inn Syracuse-Liverpool-Exit 37
Holiday Inn Syracuse-Liverpool-Exit 37 Hotel
Ramada by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37
Trademark Collection by Wyndham Liverpool/Syracuse
Holiday Inn Syracuse Liverpool Exit 37 an IHG Hotel
Randolph House Hotel, Trademark Collection by Wyndham Hotel
Randolph House Hotel, Trademark Collection by Wyndham Liverpool

Frequently asked questions

Are free cancellation options available at Randolph House Hotel, Trademark Collection by Wyndham?

Randolph House Hotel, Trademark Collection by Wyndham offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Randolph House Hotel, Trademark Collection by Wyndham?

As of Jun 15, 2025, prices found for a 1-night stay for 2 adults at Randolph House Hotel, Trademark Collection by Wyndham on Jun 26, 2025 start from $73.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Randolph House Hotel, Trademark Collection by Wyndham?

This hotel is located in Liverpool within a short 14-minute walk of Hopkins Road County Park. You'll also find Destiny USA and Onondaga Lake Park within a short drive.

Will I be able to park at Randolph House Hotel, Trademark Collection by Wyndham?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and electric car charging are also available for guests.

Does Randolph House Hotel, Trademark Collection by Wyndham have a casino at the property?

No, Randolph House Hotel, Trademark Collection by Wyndham doesn't have a casino.

Will I find an indoor pool at Randolph House Hotel, Trademark Collection by Wyndham?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Randolph House Hotel, Trademark Collection by Wyndham?

Couples staying at this hotel will appreciate amenities like a down comforter and free Internet access as well as wedding services.

Does Randolph House Hotel, Trademark Collection by Wyndham have a hot tub?

No, this hotel doesn't have a spa tub.

Does Randolph House Hotel, Trademark Collection by Wyndham feature a restaurant that includes a breakfast menu?

No, Randolph House Hotel, Trademark Collection by Wyndham doesn't have a restaurant that serves breakfast.

Will Randolph House Hotel, Trademark Collection by Wyndham allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Randolph House Hotel, Trademark Collection by Wyndham for a fee of USD 75.00 per pet, per week.

Are there connecting rooms at Randolph House Hotel, Trademark Collection by Wyndham?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Randolph House Hotel, Trademark Collection by Wyndham?

The closest major airport to Randolph House Hotel, Trademark Collection by Wyndham is Hancock Intl. Airport (SYR), which is 5.5 mi away (8 minutes by car).

Are there rooms with balconies that I can book at Randolph House Hotel, Trademark Collection by Wyndham?

No, there aren't any guestrooms with balconies at Randolph House Hotel, Trademark Collection by Wyndham.

Does Randolph House Hotel, Trademark Collection by Wyndham offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Randolph House Hotel, Trademark Collection by Wyndham.

Randolph House Hotel, Trademark Collection by Wyndham Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 196 out of 694 reviews
Rating 8 - Good. 228 out of 694 reviews
Rating 6 - Okay. 130 out of 694 reviews
Rating 4 - Poor. 78 out of 694 reviews
Rating 2 - Terrible. 62 out of 694 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Frank

Business traveler
It was clean and quiet. Not bad for the price point.
Stayed 1 night in May 2025

4/10 Poor

Ravindra, Bridgewater

Stayed 1 night in May 2025

2/10 Terrible

Kyle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is trying, please don’t be rude to them. No AC (mid May 2025) and windows won’t open. They say the system is down but feels like the heat’s on. Tv doesn’t work. Card didn’t work first time, had to return to desk. Chair seat is busted in. Pulled out freezer and doused the carpet with ice melt water ( not to temp). Desk promised fan which never materialized. Another guy checking out was irate, I tried to be polite; poor, poor lonely desk guy.
Stayed 1 night in May 2025

6/10 Okay

Nelly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Adalynn

Stayed 1 night in Jul 2022

10/10 Excellent

anthony

Business traveler
Liked: Cleanliness, staff & service, amenities
Great staff and excellent restaurant

2/10 Terrible

Nofal

8/10 Good

Deborah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to thruway.

10/10 Excellent

Nadene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect

4/10 Poor

Carol

Traveled with group
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Keep driving.

Reserved here cause there was a pool. Pool was closed. Stayed 2night and room was never cleaned.
Stayed 1 night in Nov 2022

4/10 Poor

Susan

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Disappointed, but have been to worse.

There were no personals in the bathroom on arrival, not even hand soap, then found a hair on the floor and in the shower. Finally called for a new room when I pulled the sheet back and found crumbs! New room was better...it was clean, had a fridge, had personals...but we could not turn the temp down enough to be comfortable. Even my kids that are usually cold were overheated. Outdoor signage was also very poor!!
Crumbs....
Stayed 2 nights in Nov 2022

8/10 Good

Phyllis

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Good hotel tainted by the laundry

Most of our stay was fine, except for whoever is doing the laundry. We had 2 rooms. In our room the bath mat had two brown stains on it and a towel had a small red stain. In the other room there were stains on the sheets and pillowcases. We were staying at the hotel to see a Syracuse football game which started at 8:00. We did not get back to the hotel until 11:00. We approached the front desk after the football game and the front desk person (a male) was very apologetic and worked quickly to get us different sheets. Another employee who was leaving her shift, upon walking out complained to another employee about us wanting different sheets a 11 at night. My son was coming from his car and heard the conversation. My son told the front desk person who was again very apologetic and said he would tell the manager who would be working the next day .Nothing more was said to us or done from the manager.
Stayed 1 night in Nov 2022

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Jessica

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Carpet had not been vaccuumed and there were visible crumbs everywhere. Made us wonder what else had not been cleaned. But it was too late in the evening to request a maid to clean it.
Stayed 2 nights in Oct 2022

8/10 Good

Whittaker

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Dirty carpet everywhere including the elevators.
Stayed 2 nights in Oct 2022

10/10 Excellent

david

Stayed 2 nights in Oct 2022

10/10 Excellent

sean

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Phalkun

Traveled with family
Liked: Staff & service
Disliked: Amenities
It was huge but even after I called the night before to make sure the pool would be open, but when we got there the desk clerk told me the pool was closed for maintenance. They refunded my money but I had to find another hotel with a pool which ended up costing double what i was refunded .
Stayed 1 night in Oct 2022

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

8/10 Good

Klaudia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stopped over on the way to Buffalo. It was clean, convenient and staff was very pleasant. No issues and fast check-in, check-out.
Stayed 1 night in Oct 2022

8/10 Good

Xiao

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
it's generally ok hotel. room is neat and clean. just need to update the carpet, which is old and dirty.
Stayed 1 night in Oct 2022

6/10 Okay

Pamela

Disliked: Amenities, property conditions & facilities
We couldn't get a receipt b/c they said it would come thru you - which we would like. They had a convention and the area got really dirty. We had kids running around over our room until like 10 PM. A couple of lights did not work in our room, the bathroom is super small, no shower cap and the TV remote was a challenge to work. New battery needed maybe. Not a great place.
Stayed 1 night in Oct 2022

4/10 Poor

Prince

Disliked: Cleanliness, staff & service, property conditions & facilities

Find a better Hotel in the Area

The bedsheets were not changed from the previous day, and you could smell the odor. The previous consumer left food items in the refrigerator that the hotel staff did not remove. I still have not received my email receipt from checking out because their system was down. I checked out 5 AM on October 10 and I hope I wasn’t forgotten and charged a late fee.
Stayed 2 nights in Oct 2022

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in hotels often and when I was checking in the manager remembered me. That felt really good to be acknowledged.
Stayed 1 night in Oct 2022