The Constance by the Lenox Collection

3.5 star property
Hotel with free breakfast, near Tanglewood Music Center

Choose dates to view prices

Photo gallery for The Constance by the Lenox Collection

Front of property
TV
Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn) | Free WiFi, bed sheets
Interior
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Parking included

Explore the area

View in a map
11 Old Stockbridge Road, P.O.Box 1717, Lenox, MA, 01240-1717
  • Place, Ventfort Hall Mansion and Gilded Age Museum
    ‪8 min walk‬
  • Place, Tanglewood Music Center
    ‪3 min drive‬
  • Place, The Mount
    ‪3 min drive‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪54 min drive‬

Room options

Deluxe Room, 1 King bed (Constance Inn)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed (Constance Inn)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room,1 King Bed (Constance Inn)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room,1 Queen Bed(Constance Inn)

7.6 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Double Room, 2 Double Beds (Whitlock Inn)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Whitlock Inn)

8.0 out of 10
Very good
(1 review)
  • 234 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Whitlock Inn)

8.8 out of 10
Excellent
(6 reviews)
  • 260 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Whitlock Inn)

8.0 out of 10
Very good
(6 reviews)
  • 234 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Whitlock Inn)

8.0 out of 10
Very good
(3 reviews)
  • 182 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Whitlock Inn)

  • 302 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Constance Inn)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

  • 425 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Queen Bed (Dewey Carriage House)

  • 209 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

  • 425 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Queen Beds (Constance Inn)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed (Constance Cozy Queen)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed (Whitlock Cozy Queen)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed (Whitlock Inn)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Lenox

The Constance by the Lenox Collection places you next to Lenox Library and within a 5-minute walk of The Bookstore. This 3.5-star hotel welcomes guests with 66 rooms and conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Lenox Library - 2 min walk - 0.1 miles
  • Ventfort Hall Mansion and Gilded Age Museum - 8 min walk - 0.5 miles
  • Shakespeare and Company - 16 min walk - 0.9 miles
  • Tanglewood Music Center - 3 min drive - 1.4 miles
  • The Mount - 3 min drive - 1.8 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Harvest Moon - ‬4 min drive
  • ‪Bernstein Shack - Tanglewood - ‬5 min drive
  • ‪Haven Cafe & Bakery - ‬6 min walk
  • ‪Lenox Coffee - ‬5 min walk
  • ‪Olde Heritage Tavern - ‬4 min walk

About this property

The Constance by the Lenox Collection

Hotel with free breakfast, near Tanglewood Music Center
Guests of The Constance by the Lenox Collection enjoy a gym, free WiFi in public areas, and coffee in a common area. A stay here includes free parking. Front-desk staff can help with concierge services, and provide local restaurant recommendations. Additional amenities include a library, express check-out, and a banquet hall.
Guests can expect free WiFi and TVs with cable channels. Bathrooms have hair dryers and designer toiletries.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Fitness classes
  • Gym
  • Library
  • Pilates classes
  • Yoga classes

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • No elevator
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 35 per pet, per night
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005001520
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is C0005001520.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection

Frequently asked questions

Are free cancellation options available at The Constance by the Lenox Collection?

The Constance by the Lenox Collection offers free cancellation on certain room rates. For additional details, review the cancellation policy on Orbitz.

What can I see around The Constance by the Lenox Collection?

This hotel is located in Lenox, just steps from Lenox Library and The Bookstore, and within a short walk of Ventfort Hall Mansion and Gilded Age Museum. You'll also find Shakespeare and Company and Frelinghuysen Morris House and Studio less than a mile away.

Is parking available on site at The Constance by the Lenox Collection?

Yes, uncovered self parking is offered for free at the hotel.

Does The Constance by the Lenox Collection include a casino?

No, The Constance by the Lenox Collection doesn't have a casino.

Will I find an indoor pool at The Constance by the Lenox Collection?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Constance by the Lenox Collection?

Couples staying at this hotel will appreciate amenities like wedding services plus some guestrooms include fireplaces and soaking tubs.

Are there hot tubs at The Constance by the Lenox Collection?

No, this hotel doesn't have a spa tub.

Does The Constance by the Lenox Collection have a restaurant with a breakfast menu?

The Constance by the Lenox Collection offers free continental breakfast each morning though there is no restaurant.

Will The Constance by the Lenox Collection allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at The Constance by the Lenox Collection for a fee of USD 35 per pet, per night.

Does The Constance by the Lenox Collection have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from The Constance by the Lenox Collection?

The closest major airport to The Constance by the Lenox Collection is Pittsfield, MA (PSF-Pittsfield Municipal), which is 6.2 mi away (12 minutes by car). Another top airport is Hudson, NY (HCC-Columbia County), which is located 29.6 mi away (48-minute drive).

Can I book a room with a balcony at The Constance by the Lenox Collection?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy garden or resort views.

Does The Constance by the Lenox Collection have a wedding venue on site?

Take advantage of the wedding venue at The Constance by the Lenox Collection if you plan to say "I do" during your trip.

Reviews

The Constance by the Lenox Collection Reviews

8.4

Very Good

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 287 out of 551 reviews
Rating 8 - Good. 145 out of 551 reviews
Rating 6 - Okay. 74 out of 551 reviews
Rating 4 - Poor. 32 out of 551 reviews
Rating 2 - Terrible. 13 out of 551 reviews

Reviews

10/10 Excellent

Ann Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really loved the Constance. Breakfast was very nice. Room was also very nice and clean. Comfy bed.
Stayed 1 night in Jul 2025

10/10 Excellent

Josh

Stayed 1 night in Jun 2025

6/10 Okay

Anita

Traveled with partner
Disliked: Amenities
Old uncomfortable furniture. Clawfoot Bathtub was a death trap! Continential breakfast was very disappointing and the fire alarm went off in the morning because someone was taking a hot shower. Really?!
Stayed 1 night in Jun 2025

8/10 Good

Christina

Traveled with family
Liked: Cleanliness
Very convenient and walkable to downtown Lenox, plus there's a free EV charger at the property. The inn is old but charming -- i.e., the library with its wood paneling, its out-of-tune grand piano, and the orange upholstered furniture; definitely feels like staying at an inn during a different age! We had a nice stay overall! However, there doesn't seem to be a sense at the main front desk (located at the Constance Inn, about 1/2 mile away) of what's happening at the Dewey, where we were. Also, there wasn't much explanation about when doors would be locked or what we could use or not use at the inn. During our three-day stay, there were three different guests who appeared in the library or parking lot, thinking we were staff and asking if we knew how they could check in. (Somehow, they didn't get the text we received before checking in -- that you need to start at the Constance first.) I didn't mind being asked, as it was fun to meet new people -- a B&B experience instead of a corporate hotel experience -- but the fact that it happened three times suggests there's a communication problem between the Constance front desk and the Dewey guests. Ultimately, it felt a bit like we were cast offs by staying at the Dewey instead of the Constance (though maybe that was reflected in the price point of the room, and I just didn't realize the difference when booking). Still, we had a lovely time overall and really appreciated the charms and location of the inn. Thank you!
Stayed 3 nights in Jul 2025

10/10 Excellent

Michele

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely property. Walkable to Lenox. Close to all attractions. Breakfast options plentiful. Comfortable bed and hot shower!
Stayed 2 nights in Jul 2025

6/10 Okay

Joanne

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
We stayed at the Whitlock because of how close it was to Tanglewood and dog friendliness. Staff was super nice, rooms were old and very small. Everything else was great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had its own private little deck with a table and 2 chairs. Also there was a beautiful spacious porch in the front of the property.
Stayed 1 night in Jul 2025

6/10 Okay

Richard C

Traveled with partner
Liked: Cleanliness
We received cWonfirmation stating we would be staying at the Constance. Even called to confirm this. When we arrived we were told our room was in the Whitlock. It was a small, cramped room and the door to the parking lot didn't lock! We complained, were told it was because we had booked thru Expedia. We were upgraded to a much nicer room on 2d floor. Staff assured us there would be breakfast in the lobby the next morning but..... nope. We had to walk over to the Constance. Pretty frustrating!
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a fantastic stay, love this property. Cant wsit to go back
Stayed 1 night in Jun 2025

10/10 Excellent

Colleen

Stayed 1 night in Jun 2025

10/10 Excellent

Justine

Liked: Cleanliness
I like old hotels and inns because of the architecture and charm. This hotel has mini splits so you get the benefit of air conditioning as well. I wish I could have stayed longer.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms where beautiful
Stayed 2 nights in Jun 2025

10/10 Excellent

Joan

Very good
Stayed 2 nights in Jun 2025

10/10 Excellent

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great b&b, great Bfast, great location, easy parking!
Stayed 2 nights in Jun 2025

10/10 Excellent

John J

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
very polite attentive check in.
Stayed 1 night in Jun 2025

4/10 Poor

Lynn

Liked: Cleanliness
I stayed before and it was such a lovely visit. This time was more disappointing. I was asked what time I was coming, which I shared. When I arrived there was no one at the desk. There was a sign saying she had stepped away with a number to text and call, . I tried both options and no one responded. It was after eight pm and I was exhausted. I waited twenty minutes before she arrived back. She was kind and apologized, which I appreciated. Though when it’s late and you are tired, I felt twenty minutes was a long time to wait for your room. Plus, don’t put out a number and not respond to calls or texts. The other thing is when I went up to the room, the door was wide open. As a solo female traveler I felt uncomfortable with that. I don’t know who was in there before I got there. What guests could go in and out. So those were my big complaints. Again as a female solo traveler coming in late, they seemed important to me. The place itself is cute and clean. The staff is friendly. The breakfast is nice. I am not certain I will stay there again by myself.
Stayed 1 night in Jun 2025

6/10 Okay

Tamara

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Quaint, comfortable but limited amenities.
Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Barry

Traveled with partner
Disliked: Property conditions & facilities
It’s a great location but the overall quality is not great. Staff seems very limited, it’s an old home so noise from creaky floors and neighboring and upstairs room was more than ideal. Our air conditioning was not working, stopper in sink was broken. Overall dissapointing experience.
Stayed 2 nights in May 2025

8/10 Good

Beatrice

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lovely old building. Cosy and picturesque. Wish I had know that my room was on the 3rd floor because it got hard climbing those stairs after a while. A clock in the room and some lights in the hallways would have been nice. Friendly, helpful staff. Comfortable parlor to hang out. Breakfast was minimal.
Stayed 2 nights in May 2025

10/10 Excellent

Jayne

Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Delightful Lenox Collection!

The Lenox Collection sites were elegantly & beautifully appointed & optimally located, with walkabiliry to restaurants & commerce in picturesque Lenox. Staff member, Logan, who served in multiple capacities-from check-in/out to breakfast serving, constantly went above & beyond the call of duty-& was terrific. The continental breakfast, which included fruit, Greek yogurt, granola, (my typical fare-which was comforting)-& croissants or bagels, + hard-boiled eggs, as well as juices and coffee, was tasty & nourishing. The Ass’t manager & her husband were ultra-considerate & helpful. Maybe more bathroom counter space, & a table in the bedroom would have helped with my daily routine-but my gorgeous outdoor access was divine! Thank you! ❤️
The Whitlock
The Whitlock Yard
Coming out of The Constance
Across from The Constance.
Stayed 2 nights in May 2025