Staff very friendly.
Great stay!
great service great value
We had a room with a window looking out on indoor “courtyard”. Of course that curtain was never pulled back. Felt like a fishbowl. Window to outside very small. Room was dark
Thw staff was excellent. My technology challenged mother wanted to print her boarding pass, rather than do electronic, so they alliwed us to use the front desk computer to print it out. Very much appreciated.
Enjoyed stay here! Very clean and friendly staff!
Generally love the property. Room 413 has a toilet that runs. Minor gripe. Front desk clerk was super nice.
A/C system a bit loud and the positioning of the shower head made it nearly impossible to take a shower without drenching the floor.
Staff is very friendly and helpful. Property needs more maintenance and cleaning.Free Breakfast should be available.
Very clean, the staff was excellent. Very nice all around. Only one small pet peev. No vending machines for a quick snack and almost all soda machines didn’t work?? What’s up with that lol. When I got ice in vending rm on my floor it’s the only place in the entire building that had a funky smell!! Not good when ur getting ice to put in your beverage! Other than that the place was great! Oh and the chocolate chip cookies on arrival!! WOWWWW SOOO GOOOD!
The staff was friendly and helpful. The check in was quick and easy.
Great room, just felt like a mini fridge, and less important microwave would make it perfect.
nice hotel close to family. I've stayed here now three years in a row and have been pleased. great cookies too! :-)
Breakfast is continental, didn't expect it. Room is nice, bed comfortable. Staffs are not friendly, perhaps, just my feeling
Convenient location interstate, gas stations, restaurants.
Located in West Laurel, DoubleTree by Hilton Hotel Laurel is 2.4 mi (3.8 km) from Gardens Ice House and within a 10-minute drive of other popular attractions like Laurel Park. This 208-room, 4-star hotel has a 24-hour gym along with free in-room WiFi and free self parking.
This hotel is home to a restaurant and a bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.
Guests can expect free WiFi and 40-inch LCD TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include MP3 docks, coffee makers, and free local calls.
Renovated in 2015, DoubleTree by Hilton Hotel Laurel offers a 24-hour gym, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Staff very friendly.
Great stay!
Steven, thank you for your review. We are happy to hear you had a great stay with us! We look forward to welcoming you back again. Warm Regards, General Manager
great service great value
Willis, Thank you for staying with us. We look forward to hosting you again! Warm Regards, General Manager
We had a room with a window looking out on indoor “courtyard”. Of course that curtain was never pulled back. Felt like a fishbowl. Window to outside very small. Room was dark
Thank you for taking the time to write a review. We apologize for the windows and views not meeting your expectations. Your feedback matters to us, and we want every guest to leave with a good impression. We hope you will give us another opportunity to show you the excellent service and hospitality that we are typically known for providing. Warm Regards, General Manager
Thw staff was excellent. My technology challenged mother wanted to print her boarding pass, rather than do electronic, so they alliwed us to use the front desk computer to print it out. Very much appreciated.
Enjoyed stay here! Very clean and friendly staff!
Thank you for letting us know you enjoyed your stay with us at the DoubleTree by Hilton Hotel Laurel. We strive to impress our guests by providing the cleanest hotel and friendliest service. Your comments are a delight to read and will encourage our team to keep up the great work. It was our pleasure hosting you, and we hope to see you again soon whenever your travels bring you this way. Regards, Charles Long, General Manager
Thank you for the perfect rating. We are glad you had a wonderful time at DoubleTree by Hilton Hotel Laurel. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Regards, Charles Long, General Manager
Generally love the property. Room 413 has a toilet that runs. Minor gripe. Front desk clerk was super nice.
We are glad you enjoyed your time at DoubleTree by Hilton Hotel Laurel. Thank you for your wonderful rating, and we look forward to your next visit. Regards, General Manager
John, thank you for providing us with your review and feedback. We are glad to hear our staff was kind and welcoming. However, we will use the other feedback you have provided to ensure our property is providing our guests with the highest quality stay. Warm Regards, General Manager