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Hard Rock Hotel & Casino

4.0 out of 5.0

Recent guest reviews

The staff at the registration desk for the most part acting like it was their first day on the job and they had no training. The wait was unacceptable and the amount of staff on the desk was minimal to say the least. The hotel lobby was so smokey you could barely breathe. They need a better exhaust system. It was very offensive for a non smoker. Would never stay here agian.

Enjoyed the stay at the hotel- pool area all good, casino also fun and lively!

The hotel experience was disappointing. Let's start with the pros: 1. The casino is well ventilated and felt clean. 2. The beds are comfortable 3. There's decent food The cons: 1. Housekeeping sucks. I called for additional towels 3 times over the course of 2 hours and they were never delivered. Housekeeping didn't supply enough shower towels for the amount of people in our room initially when we checked in so when it was time to clean Vegas off ourselves before going to bed, we were kept up waiting for a towel delivery that never happened. 2. Ugly interiors. The hotel feels like an Affliction T-Shirt. If that's your style, great. You'll love this hotel. For me, it seemed tacky. 3. Saturday they didn't have many tables open during the afternoon which was really annoying battling crowds at certain tables. 4. It's far from the strip and getting a taxi at night was an ordeal. They almost don't have the resources to support large groups trying to get rides to the strip. I hate to dwell on the towel issue but it was so small and so big at the same time. It unfortunately will be the lasting memory from staying there and the hotel isn't cool enough or close enough to the strip to give it a second chance so Hard Rock is off my list of Vegas hotels.

We went for our birthday and had an amazing time at Rehab on Sunday. We had a cabana and Kelly and Jeremy took such great care of us. They made it special for all of us. Please let them know.

Clean room, good restaurants, fun music memorabilia, great concert venue

So I liked the hotel, but the housekeeping staff definitely could do a better job. There were blonde hairs in the sink, a booger snot rocketed onto the shower.. But other than that it was okay. I'd still recommend to a friend. I'd just tell them to check the bathroom first

I got their Thursday stayed until Monday, Thursday night i set a half of a drink in a plastic cup on a night stand and it was still there Monday when I checked out......

A very nice upscale hotel at non-upscale prices. My lady and I felt quite comfortable in the room, and safe as well. A bit of a walk to the sights of the strip, but close enough. The memorabilia around the casino and lobby are very nice as well. The only disappointment was not having a coffee-maker in the room, which necessitated one of us having to get dressed and go down to one of the restaurants.

Staff was awesome, helpful and friendly. Went up for 21st birthday and had a great time at the hotel.

The room was beautiful and bedding was awesome. Overall a very cool place to stay with many things to do. The pool closest to our room was closed the entire time for different events which was kind of annoying. The best thing about staying here is that it's off the strip, so you get to look at all the lights on the strip without as much of the chaos. It was nice to return to our quieter resort after being bombarded with the over stimulation of the strip. Will definetly come back here.

There are several "towers" within the hotel but the main check-in area was in the opposite tower from where we were staying. We arrived with multiple bags and were told that we could either walk all the way through the casino and restaurants (about a 6 minute walk with bags) to our tower or we could go back to our car (about a 3-minute walk) and move it to the other tower's garage. No help was offered; no bell hop; no luggage cart; nothing. So we lugged our bags all the way through the hotel to our tower. The room appeared nice but on closer inspection many things were amiss. We found a blue pill on the ice bucket tray. The refrigerator didn't open. The leather bound binder that usually has information about the hotel services was completely empty. The bathroom was nice.

Clean and nice pool but other then that i did not like the hotel. Too expensive and the rooms were not even nice. Bed was hard to sleep on and view was horrible! No fridge nothing to the room. Should have gone somewhere way better for the price We paid! Not happy with hotel

There for a night, staff was great food was good.

Away from the strip. Shuttle stops at 5pm. Room not serviced when we got home at 11pm. Asked for a view. Got one of a Tubbish strewn roof top.

The room was clean, the only issue was my view I had was the top of the building. The bed was really comfortable and even though I didn't sleep much because we were in Vegas the sleep I did get felt really good because the bed was so comfortable. I also liked how they were able to print my boarding pass for the plane at check out. The staff was really nice too.

Overall, its a nice hotel with great rooms. Everything was very clean and staff was friendly.

Never left the hotel. And we don't even gamble! Great food, pools, music, suites. Perfect spring break getaway.

They didn't have all the pools open as they implied in the brochure but it was a decent stay

Loved the ambience, and was especially excited to arrive after braving crazy winds and a dust storm on the drive there. The HRH suite I stayed in was a good size, comfy, had a steam shower and a spa tub, but housekeeping could of done a little better job. The furniture was a little dusty and I found a cracker in the between the cushions on the couch. No big deal, just a heads up. Wish there were more beach chairs at the Nirvana pool too cause they fill up fast. The Magic Mike Live show was awesome and I got to see Channing Tatum, so I honestly left the hotel very happy. I will certainly go back and be sure to get a higher floor in the Tower next time.

We flew into Las Vegas late Friday night to begin our Western Vacation. We had been up nearly 18 hrs and we were ready to go to bed. Melissa, the night Manager, knew this and knew it had been a long day. She put us on the 10th floor and we settled in. Gorgeous view!! We went to bed, 4:30 Indiana time and as soon as we turned out the light, a large group entered the adjoining room next to us and their party was LOUD!! We tried to make the best of it and after about 40 minutes of loud yelling and bumping music, we called downstairs. Melissa said there were no other rooms and there was nothing they could do but send up security. 30 min. later, they knocked on our door, and we told them - next door. He politely asked them to lower the noise, and they LAUGHED and slammed the door. It was now 3 am Vegas time and there was NO other noise ANYWHERE but next door. We tried for another 40 minutes and they got louder and louder. We called and got the same response. We were in Vegas after all. There was no way to sleep!! So we called again and Melissa said there was a room on the 6th floor that was a smoking room. We could have it. So about 45 minutes later, they brought the rm keys up and we moved. The room had not been cleaned. No liners in the trash can. We were past exhausted and took it. Melissa was rude and dismissive. Too young to be in charge of this type of responsibility. We were there and no one won on ANY of the slots.EVER! What happened to Hard Rock brand??

4455 Paradise Rd Las Vegas NV

Hard Rock Hotel & Casino places you in Paradise, within a leisurely stroll of popular sights such as University of Nevada-Las Vegas and Thomas and Mack Center. This 1503-room, 4-star resort welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and a casino. Near the airport, it's also near Las Vegas Convention Center and Fashion Show Mall.


Dining

This resort is home to 8 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the 3 coffee shops/cafés. Start each morning off right with cooked-to-order breakfast served for a fee.


Hard Rock Hotel & Casino's 1503 rooms are air-conditioned and provide minibars, free local calls, and safes. Guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Ironing boards and desks are also standard.

Rooms


Hard Rock Hotel & Casino features a full-service spa, 5 outdoor pools, and a casino. Free valet and self parking are available, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa resort include a fitness center, a spa tub, and a sauna.

Property features

Room options

Deluxe Queen

Queen 2 | Sleeps 4

Deluxe Pool King

King 1 | Sleeps 2

Deluxe Pool Queen

Queen 2 | Sleeps 4

HRH Suite

King 1 | Queen 2 | Sleeps 2

Guest reviews for Hard Rock Hotel & Casino

Everyone (118) Couples (482) Business (179) Students (1) Family (135) Friends (405) Other (161)
2

plan to wait

Everyone

The staff at the registration desk for the most part acting like it was their first day on the job and they had no training. The wait was unacceptable and the amount of staff on the desk was minimal to say the least. The hotel lobby was so smokey you could barely breathe. They need a better exhaust system. It was very offensive for a non smoker. Would never stay here agian.

By , from MI on May 15, 2017

4

hotel is great.....

Everyone

Enjoyed the stay at the hotel- pool area all good, casino also fun and lively!

By on May 9, 2017

2

3 towels - 4 guests

Everyone

The hotel experience was disappointing. Let's start with the pros: 1. The casino is well ventilated and felt clean. 2. The beds are comfortable 3. There's decent food The cons: 1. Housekeeping sucks. I called for additional towels 3 times over the course of 2 hours and they were never delivered. Housekeeping didn't supply enough shower towels for the amount of people in our room initially when we checked in so when it was time to clean Vegas off ourselves before going to bed, we were kept up waiting for a towel delivery that never happened. 2. Ugly interiors. The hotel feels like an Affliction T-Shirt. If that's your style, great. You'll love this hotel. For me, it seemed tacky. 3. Saturday they didn't have many tables open during the afternoon which was really annoying battling crowds at certain tables. 4. It's far from the strip and getting a taxi at night was an ordeal. They almost don't have the resources to support large groups trying to get rides to the strip. I hate to dwell on the towel issue but it was so small and so big at the same time. It unfortunately will be the lasting memory from staying there and the hotel isn't cool enough or close enough to the strip to give it a second chance so Hard Rock is off my list of Vegas hotels.

By , from Los Angeles on May 8, 2017

5

fun hotel

Everyone

We went for our birthday and had an amazing time at Rehab on Sunday. We had a cabana and Kelly and Jeremy took such great care of us. They made it special for all of us. Please let them know.

By on May 7, 2017

4

nice hotel with great concert venue

Everyone

Clean room, good restaurants, fun music memorabilia, great concert venue

By on May 7, 2017

3

drinky drinky hairs in the sinky

Everyone

So I liked the hotel, but the housekeeping staff definitely could do a better job. There were blonde hairs in the sink, a booger snot rocketed onto the shower.. But other than that it was okay. I'd still recommend to a friend. I'd just tell them to check the bathroom first

By on May 5, 2017

2

house keeping sucks

Everyone

I got their Thursday stayed until Monday, Thursday night i set a half of a drink in a plastic cup on a night stand and it was still there Monday when I checked out......

By on May 2, 2017

4
Everyone

A very nice upscale hotel at non-upscale prices. My lady and I felt quite comfortable in the room, and safe as well. A bit of a walk to the sights of the strip, but close enough. The memorabilia around the casino and lobby are very nice as well. The only disappointment was not having a coffee-maker in the room, which necessitated one of us having to get dressed and go down to one of the restaurants.

By on May 2, 2017

5
Everyone

Staff was awesome, helpful and friendly. Went up for 21st birthday and had a great time at the hotel.

By on May 1, 2017

5

great place to stay

Everyone

The room was beautiful and bedding was awesome. Overall a very cool place to stay with many things to do. The pool closest to our room was closed the entire time for different events which was kind of annoying. The best thing about staying here is that it's off the strip, so you get to look at all the lights on the strip without as much of the chaos. It was nice to return to our quieter resort after being bombarded with the over stimulation of the strip. Will definetly come back here.

By on Apr 25, 2017

Review comment responded on May 1, 2017

Dear valued guest, Thank you for the excellent review on Orbitz for the Hard Rock Hotel and Casino Las Vegas. We are very happy to hear that you had a great stay at our resort. Thank you for the positive comments about our rooms. We strive to create one of a kind experiences for our guests. We are pleased that you, like many of our guests enjoy our hotels location. Your patronage is greatly appreciated and we look forward to having you stay with us again soon. Thank you, Josh