That staff attended to any of my concerns immediately
Everyone was very helpful..respectful..
I liked the room and staff were very nice. The only thing that I didn't like was the pool was so small.
The pool was the only nice thing. 1: bedbugs in our hotel room 2: no microwaves with an excuse to COVID (literally every hotel except their had them) 3: no room service 4: you had to hunt for trash bags and towels 5: they say they offer a well balanced pre-packed breakfast; but they really don’t. It consists of a dry wrapped croissant, gross juice, and the little cereal box’s from elementary school. Their coffee taste like the packets you get in a MRE from the army. 6: they’re drinks (Pepsi and things like that ) were way over priced It was terrible nonetheless Would not recommend
Very nice facility and extremely personable staff. It seems that if food can be provided for purchase though, it could also provided in some measure to accommodate the breakfast amenity.
Overall excellent place, clean, friendly staff and get location. Will stay there again.
Breakfast was very good. TV remote did not work. Light next to my side of bed was not working. Refrigerator was noisy. The air conditioning was sounding like a airplane.
The property and the state itself was fine cleanliness staff was great my problem with this property is they charged My Debit / credit card three times and I had to fight with them and the bank to recoup my money back for a one night stay this should never happen if my confirmation was for a total of $180 my credit card should only be charged one time not three.
The rooms are nice and clean- the staff is friendly and the price is very fair!
Nice and clean property. Not noisy with friendly staff
beds are older. No signs to get out of the parking losts at 5 AM in the morning to catch a flight. Confusing property location. It wa billed as a airport hotel ?
We did not have a variety of breakfast choices on the weekdays. Also, the complimentary coffee was put up after breakfast vs other places served all day.
Located within a mile (2 km) of The Legacy at Alaqua Lakes, Hyatt Place Lake Mary/Orlando North is within 3 miles (5 km) of Alaqua Country Club. This 3-star hotel has 128 rooms and welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
All 128 air-conditioned accommodations feature living rooms. Guests can expect 42-inch Smart TVs with digital channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include sofa beds, refrigerators, and coffee makers.
Guests staying at Hyatt Place Lake Mary/Orlando North enjoy an outdoor pool, a 24-hour gym, and a spa tub. If you drive, self parking is USD 5 per day, or you can take advantage of the free airport shuttle (available on request). The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. Additional amenities include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
That staff attended to any of my concerns immediately
Everyone was very helpful..respectful..
I liked the room and staff were very nice. The only thing that I didn't like was the pool was so small.
Thank you for your feedback, we are delighted you enjoyed your recent stay at Hyatt Place Lake Mary. We look forward to hosting you again next time you’re in the area.
The pool was the only nice thing. 1: bedbugs in our hotel room 2: no microwaves with an excuse to COVID (literally every hotel except their had them) 3: no room service 4: you had to hunt for trash bags and towels 5: they say they offer a well balanced pre-packed breakfast; but they really don’t. It consists of a dry wrapped croissant, gross juice, and the little cereal box’s from elementary school. Their coffee taste like the packets you get in a MRE from the army. 6: they’re drinks (Pepsi and things like that ) were way over priced It was terrible nonetheless Would not recommend
Thank you for completing the survey. I am hopeful you will accept our sincere apologies for the less than satisfactory experience you had with us. Your feedback is important for us to improve our services in order to create a more memorable experience for you and other guest in the future.
Very nice facility and extremely personable staff. It seems that if food can be provided for purchase though, it could also provided in some measure to accommodate the breakfast amenity.
Thank you for an AWESOME feedback. We are pleased you had a great experience with us on your recent stay at Hyatt Place Lake Mary. It would be our pleasure to accommodate you next time you are in the area.
We are delighted you enjoyed your stay with us at Hyatt Place Lake Mary. We look forward to hosting you again.
Overall excellent place, clean, friendly staff and get location. Will stay there again.
Thank you for an AWESOME feedback. We are pleased you had a great experience with us on your recent stay at Hyatt Place Lake Mary. It would be our pleasure to accommodate you next time you are in the area.
Breakfast was very good. TV remote did not work. Light next to my side of bed was not working. Refrigerator was noisy. The air conditioning was sounding like a airplane.
Please accept our sincere apologies for the less than satisfactory experience you had with us. Your feedback is important to us to improve our services in order to create a more memorable experience in the future for you and our other guest.
The property and the state itself was fine cleanliness staff was great my problem with this property is they charged My Debit / credit card three times and I had to fight with them and the bank to recoup my money back for a one night stay this should never happen if my confirmation was for a total of $180 my credit card should only be charged one time not three.
Please accept our sincere apologies for the less than satisfactory experience you had with us. Your feedback is important to us to improve our services in order to create a more memorable experience in the future for you and our other guest.
We appreciate your feedback and thank you for selecting Hyatt Place Lake Mary for this stay. We hope to see you soon.