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Recent guest reviews

Property is nice but staff was not very accommodating. Card keys would not allow me into the building and stff ignored me on two different occasions while trying to enter the building (then questioned what room I was staying in afterward). Not the nicest feeling. Being let down- During an 8 day stay, housekeeping stopped by once.

As if at the front desk was fantastic, very helpful & accommodating!

Good breakfast! Clean rooms, rooms are spacious. Check in personnel could be more friendly.

Rooms were large and clean. The only thing I didn’t like is they charged an extra $20 for a 3rd and 4th guest - my kids. Aside from that, had a great stay. But those extra charges will prevent me from returning.

The king deluxe was spacious. Room wasn't cramped. Coffee bar was even spacious.

Centrally located to all freeways, breakfasts were great, helpful and friendly staff

This hotel has a unique design touch with attention to detail that sets it apart from some other chains. All of the staff we interacted with were incredibly nice and welcoming. On the downside, the hotel room's old analog thermostat (from the 80's) did not work and we had to operate the A/C at the panel on the unit itself -- took us a while to figure that out! Time to upgrade to digital controllers.

We are still waiting to see if we can get the refund that the Orbitz agent said we would be given. When I realized that the dates were wrong and wanted to move the date from 9/4 to 9/8, FOR THE SAME ROOM AND RATE, the Orbitz agent said it would not be a problem but the email we received said the hotel would not refund. We booked a separate reservation through the hotel for 9/8 but will most certainly CANCEL if we do not get refunded!

Breakfast was good. Staff were friendly and accommodating.

Delicious breakfast! Exceptional overall value! No complaints.

Everyone is very nice and polite. Really enjoyed the stay. Good location as well.

Great location for beaches in so Cal and nice property very clean etc.

The property & room very nice. Breakfast staff was amazing. Very welcoming & food was delicious. Warm cookies at night super nice touch. Sadly front desk staff was not very friendly.

El Toro Rd Laguna Woods CA

Hotel highlights

  • Free full breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Outdoor pool

Located within 2 miles (3 km) of Laguna Hills Mall, Ayres Hotel Laguna Woods is within 3 miles (5 km) of Laguna Coast Wilderness Park. This 3-star hotel has 139 guestrooms and offers conveniences like free breakfast, an outdoor pool, and free in-room WiFi. Located centrally in Laguna Woods, it's connected to a shopping center and also close to Irvine Spectrum Center and Lake Forest Golf and Practice Center.


Dining

Free full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

The 139 accommodations feature sitting areas. 32-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. IPod docks, microwaves, and refrigerators are also standard. Weekly housekeeping is available.


Property features

Guests of Ayres Hotel Laguna Woods have access to an outdoor pool, a fitness center, and a spa tub. If you decide to drive, there's free parking. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

ADA King Accessible

1 King Bed | Sleeps 2

Deluxe Corner King Studio

1 King Bed | Sleeps 4

Deluxe Two Queen Studio Suite

2 Queen Beds | Sleeps 4

Deluxe King Studio Suite

1 King Bed | Sleeps 2

Guest reviews for Ayres Hotel Laguna Woods

Everyone (18) Couples (4) Family (7)
3
Everyone

Property is nice but staff was not very accommodating. Card keys would not allow me into the building and stff ignored me on two different occasions while trying to enter the building (then questioned what room I was staying in afterward). Not the nicest feeling. Being let down- During an 8 day stay, housekeeping stopped by once.

By on Mar 21, 2021

Review comment responded on Mar 30, 2021

Dear Valued Guest, Thank you for your rating and review! We are pleased to see that you enjoyed our property. I would like to apologize for any inconvenience you experienced in regards to our key card system and the service received from our team members. We strive to provide stellar experiences for our valued guests and appreciate the feedback that you've provided. If you are ever in the area again, we hope to welcome you back for a 5-star experience. Sincerely, Marilin Fabian General Manager

5
Family Family

As if at the front desk was fantastic, very helpful & accommodating!

By on Mar 19, 2021

5
Everyone

By on Oct 7, 2020

5
Family

Good breakfast! Clean rooms, rooms are spacious. Check in personnel could be more friendly.

By , from Chino Hills, CA on Aug 30, 2020

5
Everyone

By on Jun 16, 2020

Review comment responded on Jul 25, 2020

Thank you so much for the great review!

4
Family

Rooms were large and clean. The only thing I didn’t like is they charged an extra $20 for a 3rd and 4th guest - my kids. Aside from that, had a great stay. But those extra charges will prevent me from returning.

By on Feb 9, 2020

4
Business Business

The king deluxe was spacious. Room wasn't cramped. Coffee bar was even spacious.

By on Oct 18, 2019

5
Everyone

Centrally located to all freeways, breakfasts were great, helpful and friendly staff

By on Oct 15, 2019

4
Partner Couples

This hotel has a unique design touch with attention to detail that sets it apart from some other chains. All of the staff we interacted with were incredibly nice and welcoming. On the downside, the hotel room's old analog thermostat (from the 80's) did not work and we had to operate the A/C at the panel on the unit itself -- took us a while to figure that out! Time to upgrade to digital controllers.

By , from San Diego on Oct 14, 2019

1
Partner Couples

We are still waiting to see if we can get the refund that the Orbitz agent said we would be given. When I realized that the dates were wrong and wanted to move the date from 9/4 to 9/8, FOR THE SAME ROOM AND RATE, the Orbitz agent said it would not be a problem but the email we received said the hotel would not refund. We booked a separate reservation through the hotel for 9/8 but will most certainly CANCEL if we do not get refunded!

By on Sep 6, 2019

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