Everything is just as shown on website; the only surprises were happy ones! Owner was able to give us early entry. He had a bottle of wine and some snacks waiting for us on arrival. Pool and hot tub were clean and ready to go. Pool service came twice a week, landscaper came one day to trim some shrubs and clean up the property. Kitchen was a little dated, but it was well-stocked with everything we needed -- and more. Most of Palm Springs area developments seem to be gated communities, but this development is not gated, and we found it easier to drive in and out without a gate check all the time. And we never felt any concern for safety. This location is excellent for access to shopping, golf, and interstate. For tennis fans, the Indian Wells Tennis Garden is within walking distance. Finally, I can't say enough for communication with the owner, both before and during the stay. We had one minor plumbing issue, and he had the plumber out there to fix it the same day. He was also very accommodating on every request we had. Highly recommend Casa Milan for a stay in the Palm Springs area.