THE GENERAL KYOTO Shijyo Shinmachi

3.0 star property
Hotel with a 24-hour front desk, 2-minute walk to Shijo Street
VIP Access

Choose dates to view prices

Photo gallery for THE GENERAL KYOTO Shijyo Shinmachi

Exterior
Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs) | Down comforters, cribs/infant beds, free WiFi, bed sheets
Lounge
Reception
Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old) | Down comforters, cribs/infant beds, free WiFi, bed sheets

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
392 Mukadeyacho Nakagyo Ward, Kyoto, Kyoto, 604-8214
  • Place, Shijo Street
    ‪2 min walk‬
  • Place, Nishiki Market
    ‪7 min walk‬
  • Place, Kawaramachi Street
    ‪14 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪58 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

10.0 out of 10
Exceptional
(11 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

10.0 out of 10
Exceptional
(2 reviews)
  • 369 sq ft
  • Sleeps 3
  • 2 Twin Beds

Japanese Triple Room, Non Smoking (Up to 3 pax for above 6 years old)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 6
  • 3 Twin Beds

Superior Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

Economy Hollywood Twin Room, Non Smoking (Up to 2 pax for above 6 years old)

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Twin Room, Non Smoking (Up to 3 pax for above 6 yrs)

  • Sleeps 3
  • 2 Twin Beds

You may also like

About the neighborhood

Kyoto

Located in Downtown Kyoto, THE GENERAL KYOTO Shijyo Shinmachi is within a 5-minute walk of Shijo Street and within 15 minutes of other popular attractions like Nishiki Market. This 32-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, laundry facilities, and a 24-hour front desk.

What's nearby

  • Shijo Street - 2 min walk - 0.1 miles
  • Nishiki Market - 7 min walk - 0.4 miles
  • Kawaramachi Street - 14 min walk - 0.8 miles
  • Nijō Castle - 15 min walk - 0.8 miles
  • Pontocho Alley - 15 min walk - 0.8 miles

Getting around

  • Karasuma Station - 4 min walk
  • Karasuma Oike Station - 11 min walk
  • Itami Airport (ITM) - 59 min drive

Restaurants

  • ‪本家第一旭烏丸店 - ‬2 min walk
  • ‪焼きとん サカマル酒房 - ‬3 min walk
  • ‪膳處漢(ぜぜかん) ぽっちり 京都店 - ‬2 min walk
  • ‪錦 セアブラノ神 - ‬1 min walk
  • ‪INDIA GATE - ‬1 min walk

About this property

THE GENERAL KYOTO Shijyo Shinmachi

Hotel with a 24-hour front desk, 2-minute walk to Shijo Street
Guests staying at THE GENERAL KYOTO Shijyo Shinmachi enjoy free WiFi in public areas, laundry facilities, and a water dispenser. Front-desk staff are standing by 24/7 to assist with any requests.
Guests can expect free WiFi and 43-inch flat-screen TVs with satellite channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and designer toiletries.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: JPY 2,300 for adults and JPY 2,300 for children

Family friendly

  • Crib (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Down comforter
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the breakfast rates for children 0-5 years old, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for JPY 3500.0 per day
  • Cribs/infant beds are available for JPY 1100.0 per night

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • Towels fee: JPY 0 per person, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 2300 for adults and JPY 2300 for children
  • Crib (infant bed) fee: JPY 1100.0 per night
  • Rollaway bed fee: JPY 3500.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

THE GENERAL KYOTO ShijyoShinmachi
THE GENERAL KYOTO Shijyo Shinmachi Hotel
THE GENERAL KYOTO Shijyo Shinmachi Kyoto
THE GENERAL KYOTO Shijyo Shinmachi Hotel Kyoto

Frequently asked questions

What's there to see near THE GENERAL KYOTO Shijyo Shinmachi?

This hotel is situated in Downtown Kyoto within a 10-minute walk of Shijo Street and Nishiki Market. You'll also find Kawaramachi Street and Pontocho Alley less than a mile away.

How much does it cost to stay at THE GENERAL KYOTO Shijyo Shinmachi?

As of Dec 1, 2025, prices found for a 1-night stay for 2 adults at THE GENERAL KYOTO Shijyo Shinmachi on Dec 16, 2025 start from $88.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at THE GENERAL KYOTO Shijyo Shinmachi?

No, this hotel doesn't offer parking.

Does THE GENERAL KYOTO Shijyo Shinmachi feature a casino at the property?

No, THE GENERAL KYOTO Shijyo Shinmachi doesn't have a casino.

Will I find an indoor pool at THE GENERAL KYOTO Shijyo Shinmachi?

No, there is no indoor pool at this hotel.

Is THE GENERAL KYOTO Shijyo Shinmachi a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a down comforter and slippers as well as a 24-hour front desk.

Are there hot tubs at THE GENERAL KYOTO Shijyo Shinmachi?

No, there isn't a spa tub at this hotel.

Does THE GENERAL KYOTO Shijyo Shinmachi have a restaurant with a breakfast menu?

THE GENERAL KYOTO Shijyo Shinmachi offers a full breakfast each morning for a surcharge though there is no restaurant.

Will THE GENERAL KYOTO Shijyo Shinmachi allow pets to stay free of charge?

No, pets aren't allowed at THE GENERAL KYOTO Shijyo Shinmachi.

Are there connecting rooms at THE GENERAL KYOTO Shijyo Shinmachi?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from THE GENERAL KYOTO Shijyo Shinmachi?

The closest major airport to THE GENERAL KYOTO Shijyo Shinmachi is Itami Airport (ITM), which is about 23.2 mi away.

Are there rooms with balconies at THE GENERAL KYOTO Shijyo Shinmachi?

No, there aren't any guestrooms with balconies at THE GENERAL KYOTO Shijyo Shinmachi.

Reviews

THE GENERAL KYOTO Shijyo Shinmachi Reviews

9.8

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 110 out of 125 reviews
Rating 8 - Good. 14 out of 125 reviews
Rating 6 - Okay. 0 out of 125 reviews
Rating 4 - Poor. 1 out of 125 reviews
Rating 2 - Terrible. 0 out of 125 reviews

Reviews

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with spacious rooms and well designed bathrooms. Soothing colours and decor. I liked the location as it was a short walk from many points of interest and a subway stop but outside of the tourist zone.
Stayed 2 nights in Jul 2025

8/10 Good

susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel. Very clean. Nice bathrooms. I LOVED the fact that there was onsite coin laundry. They also had a nice afternoon lounge with some drinks and snacks. Breakfast selection was limited, but freshly prepared.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rei

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, property conditions & facilities
I can’t recommend this hotel highly enough, it was fantastic!! I stayed with my 2 teens (we know they can be ahem a challenge to delight) and they are raving too! Loads of space, huge well appointed room and bathroom, fabulous lounge which we took full advantage of. Really walkable, delightful staff and breakfast to die for. We will be back for sure!!
Stayed 4 nights in Jul 2025

10/10 Excellent

Luisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel! Highly recommend!

Amazing hotel! Highly recommend it. Clean, walking distance to everything, great happy hour.
Stayed 4 nights in Jun 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay hotel in Kyoto!

The General Kyoto Shijo is the best hotel! This is my second time staying there and it did not disappoint. It is very clean, the staff is friendly and it is close to Nishiki market and lots of other amazing sites in Kyoto.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ana

Stayed 1 night in May 2025

10/10 Excellent

Justin

Traveled with family
Liked: Amenities
Great staff and breakfast was wonderful. The neighborhood is just amazing. Plan on returning to Kyoto and staying here again.
Stayed 3 nights in May 2025

10/10 Excellent

Andres F

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cute Boutique Hotel

We only stayed here for 1 night but it was a pleasure. The staff is so nice and wonderful. They had our room ready as soon as we got here well before check in time. They also honored our “VIP” status and gave us free breakfast for 2. Additionally, the lounge offers free snacks and beverages throughout the day, including alcohol. Overall, we loved it. I highly recommend
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay close to great restaurants and station.
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Stayed 1 night in Apr 2025

10/10 Excellent

Chee Seng David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lounge access for guests is a great benefit and put it above other hotels.
Stayed 2 nights in Feb 2025

10/10 Excellent

Natalie

Stayed 3 nights in Feb 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Perfect stay

Super wonderful staff. All my needs were taken care of in a way that exceeded my expectations. Manager was extremely kind and competent.
Stayed 14 nights in Nov 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel, with a small, but lovely lounge. We received a call the morning after checking in that our status with Expedia provided free breakfast. This was very nice. The staff are excellent. Would stay again.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great three nights stay here, loved the lounge, the larger room, the rain shower, and the super comfortable beds. Would recommend!
Stayed 3 nights in Oct 2024

10/10 Excellent

Knolly

Liked: Cleanliness, staff & service, property conditions & facilities
The General Kyoto is a lovely property with a very helpful staff. They made our stay everything we could hope for. Their front desk people were a great help in every thing we needed. Highly recommend it.
Stayed 1 night in Oct 2024

10/10 Excellent

Angelo

Stayed 4 nights in Oct 2024

10/10 Excellent

Francesca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around amazing, would definitely stay there again and recommend it to all my friends
Stayed 2 nights in Sep 2024

10/10 Excellent

Pantelis

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
My stay at the general kyoto was my favorite of my travels. The staff was incredibly accommodating, even with special requests. The hotel was very clean and offered many amenities, and it was very affordable. Cannot recommend enough!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lounge for relaxing after a day of sightseeing. Staff was all wonderful. Clean comfortable rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Mariola, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the lounge room with free snacks and drinks. Staff is friendly.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jia

Stayed 1 night in Jul 2024